Wonderful service! I've used Willowbrook plumbing and…read moreheating now 3 times. Every time I'm so happy I did. Everyone is so professional and really go the extra mile to ensure everything is done correctly. I really appreciate the knowledge they share, especially for myself who may not know exactly what is going on. They are happy to explain and show you exactly what they found and how and what they fixed. Thank you so much! I will use your services again and again!!

I hope I can give zero to the company and rude guy. 27 years?? Wow. Only their truck looks…read moreprofessional! Don't waste your money.

The technician arrived on time and demonstrated proper Covid protocols. He was pleasant and…read moreefficient. However, the rate charged by this company for the service call is a lot more than the going rate for other plumbers. The cost for the first hour is $249. Also, although I wasn't charged for it, the technician told me there was an incidental charge of $15 for the rags they use for clean-up. I have never heard of this before, and given the price they charge for a service call, I thought that was a bit excessive. This company was recommended to me by someone I trust, but I will be doing more research next time and calling someone whose rates are more reasonable.

These guys are totally awesome. I've used them twice now and both times had an excellent experience…read morewith their service. I had a pipe burst at one of my rental basement units-- I called their emergency line and they got to the rental house faster then I did. They were fast at solving the problem and reasonably priced.

This plumber was professional, polite, and genuinely pleasant to deal with. The price felt…read morereasonable for the work completed, and I'm very satisfied with the result. I would definitely recommend him to family and friends.

Love these guys. THE OWNER came to my house yesterday on a Saturday of a long weekend to help me…read more To assure me I was a priority and make sure the job got done. Extremly nice guy. Had Aiden Working at my place for almost 12 hours and he was amazing. Couldn't reccomend him more. Also the next day Jayson came by to make sure everything was inspected and running and safe. Overall great experience and Will recommend you guys to everyone I know. Thank you

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!

I had to quickly get my old hot water tank replaced as it was leaking and Jeff came to the rescue…read more He was very prompt with his response and was very professional. The quote he provided was very reasonable and more competitive than the 3 other quotes I got. The install also went without any issues and he arrived/finished on time. Couldn't be happier with his service. Highly recommended!

Jeff's Plumbing gave me great same day service on my water filter. Quality work delivered in a…read moretimely fashion. Thanks guys!

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

I had a very frustrating experience with Milani Plumbing and cannot recommend them. The first…read moretechnician named Ali K. came to inspect my newly purchased condo on Aug. 5, 2025 because a building inspector had just noticed water damage in the ceiling but no current leaks were found and he advised me to keep an eye on things. While he was here, I asked him to instal a new kitchen faucet, but neither of us realized that I would be unable to use it because of my lack of finger strength. (I am disabled.) He was very friendly and explained what he was doing. Sadly, Ali K. lied to me and told me it was against company policy to take photos of himself, although he happily let me take photos of the work he was doing. Unfortunately, Ali K. left me with a jammed garburator that was working before he came and poor hot water flow that was a result of debris left in the tube. As a result of so many issues, I had three follow up visits (and one no show) and had to go to Home Depot to buy another faucet that was installed August 15 by a great technician named Lovepreet- the tech who discovered the debris in the tube, and happily posed for photos. He had to come twice since nobody told him I needed a replacement tap. Desmond refused to escalate my concerns when I spoke to him on the phone for 30 minutes on Aug. 20, and he didn't follow through with a credit or putting anything in writing for me. After more texting after August 30, I was randomly given a partial refund of $131.25 on Sept. 9th for the faucet that was installed on August. 5 and offered a future credit of $100. (I was charged $300 plus tax for the faucet.) Communication was poor--I dealt with multiple reps, conflicting information, and a hassle getting even a partial refund after I threatened legal action. I wasted many hours dealing with this company and made the choice have a staycation and just eat out in restaurants more often from Aug. 5-15. to avoid the challenges that come from a kitchen hot water tap not working properly. I've learned to make lemonade when life hands me lemons. The best rep I spoke with on the phone a few times was Garrett, who suggested that Milani educate their staff about disability and the impact it has on being able to use a tap. I was also pleased with how quickly I was able to get an appointment the first time I called and the first follow up the next day. I understand that plumbing is challenging and mistakes happen but the customer service was a huge disappointment.

had a kitchen faucet needing replacing, sprung a leak while doing it myself. Reached out in the…read moremorning and got a commitment for later in teh day. CLoser to the time I checked in and the office knew exactly who I was all my contct numbers and had the plumber call me. Excellent communication. Jaime was very good, explaining every step of the process, even down to preventative maintenance and what to look out for 10-20 years from now. Lovely experience.

I had a clogged bathtub drain and a leak coming from drain which I noticed dripping to the…read moredownstairs bathroom. Jamie came promptly and unclogged the drain and replaced my old bathroom drain which fixed the leak. I was very satisfied with his explaining what he was doing all the way and I thought it was a fair price for the work.

I had a shut off valve replaced in my furnace by this company a 45 minutes job and I was charged…read more$610.00 with parts cost less than $50.00,be careful when you call them they Rip people off.Specially Senior Citizens.

We had a copper pipe leak in out private suites boiler room. We called Gandy 1st and the tech…read moreshowed up on time, calling ahead as requested. The plumber was nice but seemed to lack confidence to work on our boiler piping and talked for 30 minutes on the phone to his head office. Getting off the phone he quoted 4-5 hours $1950.00 plus tax and parts. He said part of it was for his licencing he had to upgrade the venting and few other small things and that it would be better in the long run.(this made sense and understood what he was saying) But I was still feeling like I was being bent over a barrel and as it turned out I was. I paid the $89 assessment fee and told them I was going to get a second opinion. The tech was cordial and politely left our site. The competition (Milani) had no idea they were the second call. Our total bill, parts labour and taxes was just over $850.00 As it turned out the leaky pipe was just a presenting issue to potentially larger one. So we ended up with re-plumbing a portion of the system.They also included new venting and the same little things to maintain licensing but for over $1100 dollars less. The over quote was not a mistake on the techs part (he was actually polite and professional) but a direction from the head office for what to charge. I will be complaining further to the BBB as a result.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!