Ace Tool

Small shop but loaded with everything you need. It's sometimes a challenge to find help on the…read morefloor but when they come around, they are helpful and willing.

This has been our hardware store of choice for several years now. A medium large store that always…read morehas what we came for. The staff are easy to find and helpful. Now they are on the way to our bank. It's all good.

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Costello's Ace Hardware Of North Bellmore

3.6(18 reviews)

2.2 mi

•$

Great prices and selection and what I like the most abut this place is the personal attention:…read morethere's always somebody ready to give an intelligent answer. The management is special as well, I just spent 15 minutes with a manager the went out of his way to make sure I got a refund. A big business with a small business feeling.

came here to buy a couple items and the manager kat took a hot minute instead of passing the…read moretransaction to another cashier to handle instead of making me wait over 10 mins, very unprofessional,

Costello's Ace Hardware Of North Bellmore

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Thousands of colors to choose from by Benjamin Moore. Get your painting project done today!

Atlantic Hardware

5.0(12 reviews)

4.1 mi

A wonderful family owned small business. Always helpful and friendly , been in business for many…read moreyears. It seems like they have everything you need here !

The staff is always super helpful and knowledgeable when I have questions or not sure sizes. It…read moremakes grabbing that item mid home project fast and easy.

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Costello's Ace Hardware of Bethpage

4.0(54 reviews)

4.2 mi

Hey!! Say it Ain' So!…read morePassing by today the sign said CLOSING! This neighborhood Ace has been my GO TO for years. The Gem of all Ace Hardwares with their most knowledgeable and helpful staff, has saved me time looking for the right items and giving great advice on so many small repairs. Closing this store is a management mistake!!

This is a nice hardware store that has good quality merchandise for a reasonable price. Merchandise…read moredoesn't seem to be mass produced like their bigger competitor stores. I was looking for gardening supplies, particularly the hanging containers used on rails. I found them, just not in the color I wanted (I needed black and they had it in white). But I definitely will be checking this place out more often.

Ace is the place

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Ace hardware store- got to have my man shed painted.

Ace Hardware

3.3(6 reviews)

6.7 mi

I was looking for a particular item and just happen to be in the area. I found what I was looking…read morefor but ended up not buying. I was just checking prices and value.

Ace is my go to store , where you can find those items that you won't find in Loews or Home Depot…read more The staff is always very friendly and they provide good customer service.

Schaefer's Ace Hardware

3.7(3 reviews)

7.9 mi

Very friendly and helpful! Will be back for sure. Whether in store or delivery their team is…read moreamazing!!

I purposely called this store ahead of time to make sure this store had what I needed. After…read morewaiting on hold foe a few I was told that they did in fact have what I was looking for. I told them I'd be coming in an hour or so. When I arrived, the employee down the aisle didn't know where my item was located and when he asked the front desk via walkie-talkie he was told the item wasn't in stock. Also, he had no idea how to help me find the correct bungee cords for my pool. I left the store with nothing and won't be going back. Who has this time to make pointless trips? It's why I called ahead to make sure!

Costello's Ace Hardware Of North Massapequa

2.9(17 reviews)

2.4 mi

Frustrating. Convenient location…read more But what's the point. Lately, they just rarely have the item I need in stock. Last two visits I walked out empty handed. The store on Hempstead Tpke was so much better. And sure do miss Tony's help, he was the resident expert on almost everything.

Went into store again: Mistake ! walked out. Prices…read moreatrocious even with coupons and getting product was impossible

Costello's Ace Hardware Of North Massapequa

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BEST HARDWARE

4.1(9 reviews)

10.6 mi

These local stores are starting to become few and far between. It is such a joy to walk into a…read morehardware store and say....I need one of these thingys for a thingy like that, that I am hooking to this other thingy......and they know exactly what you are talking about. I can tolerate Lowes occasionally and Home Depot only if I am desperate. Its amazing how most of these small stores still have everything you need, and if for some reason they don't, they know exactly what the real name of the thingy is your trying to find. Parking here is street and about 4 spots in the back.

SA nice local hardware and building supplies joint. The staff, albeit quirky, are very…read moreknowledgeable and are always helpful. They carry all the usual hardware items, some small lumber as well as general household supplies (cleaners, glue, hoses, etc) Their prices are fair and their selection is pretty broad. If you don;t feel like dealing with the mobs at Home Depot or Lowes, then this is a great alternative. Note: There are usually one or two dogs running around the place. Not to worry, they are friendly.

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Costello's Ace Hardware of Massapequa Park

3.7(11 reviews)

3.4 mi

I hate Home Depot. It's huge, overwhelming, the flowers and plants are dead and the staff is more…read moreoften than not, poorly-informed or unwilling to help. But then there's places like Costello's and perhaps they don't have lumber (I could be wrong on this) or a huge selection of power tools (they have a decent selection, don't get me wrong) but they have heart and soul and really great staff! And hot tubs! We recently popped in here for a Father's Day gift after the sticker shock on those good flashlights that require a battery that costs more than the flashlight itself (because you use this battery on other power tools, but my father would only need it for the battery). There was someone to help us and also let us know that we had just missed a good sale but that they do rotating sales regularly etc, so check back. We ended up with a Leatherman instead but these apparently go on sale, too. The point is that they have good sales and I'd come back here any day before I stepped foot into a Home Depot. Also because I like admiring hot tubs and thinking back to when I had a hot tub and real winters.

Ace saves the day! Broken bicycle seat. 8 miles from home…read more What to do? Ace of course! And Just up the road. And once again, Ace never disappoints. Ace has the exact replacement bolt in their vast selection, and I'm back in the road in minutes for less than 3 bucks! Thank you Ace!

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22 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Richard B.

0

1

0

11 years ago

After "Sandy" I did a lot of research on Portable generators. Many people recommended the Honda 3000Is. My buddy purchased one less than 3 years ago from Ace Tool and I purchased one about a year ago from the same dealer. This generator cost close to $2,000.00 and being it was a Honda we were expecting that they would stand by their product. We don't use the generator a lot as it was purchased to be a stand by in case we lost electricity. We were both told by the salesmen that all we had to do, to maintain this generator when not in use, is to put maybe a 25 second pour ( about 45 mins) of High test gas in it and let it run until it stopped. We were both diligent in the maintenance. 2 months ago my friends generator would not start at all. The electric starter sounded like it wanted to turn over,but would not. It would not even start with the pull cord! He brought it back to Ace Tool and was told, if it was a gas issue it was not covered under the warranty. He was also told it would be repaired and ready in about 2 weeks! He waited almost a month and still no call from Ace Tool. He contacted them a few times and still not ready. Finally after 2 months he went down to Ace Tool to find out what was going on. The salesman then told him, "Oh yes, it's ready". My friends question was why did it take 2 months, and why was I not called and told that it is ready? They gave no clear answer, but lo and behold it was according to them a gas issue and they charged him $109.00 for the part! They brought out my friends Generator and it would not start with the key. The salesman then had the nerve to tell him that because it was laying around so long waiting to be repaired that the battery must have died ( no longer covered under the warranty). They didn't even offer to charge the battery for him. On top of that, the Generator was not in the same shape he brought it down to them in. There were scratches all over the panels and scratches all over the paint. He contacted Honda themselves and they told him he should go back to Ace Tool and request new panels. Fat chance of that!! The battery in my Honda 3000is died after 1 year. No longer covered under the warranty, but one thing I know for sure I will not be bringing it back to Ace Tool. I'll recharge it myself! If anyone is reading this review, there are 2 things you should take away from it, (1) Don't spend $2,000.00 on a Honda generator when you can probably get one a lot cheaper that does the same things. (2) Do not under any circumstances by a big ticket items from Ace Tool! read more

Beverly C.

0

1

0

13 years ago

One of the most pleasant experiences I have ever had with a customer service department. I ordered two pairs of Occunomix gloves, at a phenomenal price, but only received one pair. Their clear and helpful response to my email about the problem was received in less than 24 hours.( Occunomix had been out of stock.) A few weeks later, in a "senior moment", I had completely forgotten about the delivery issue and couldn't find the second pair of gloves. Once I checked my email records and requested an update on progress I actually received a very efficient , friendly and above the call of normal customer service phone call that they had been shipped and were out for delivery today.I highly recommend this company. read more

Steve T.

0

8

0

10 years ago

I had to finish a project for a freelance construction job and didn't realize my angle grinder had broken. With only a few days left to finish, I called Ace and crossed my fingers. The customer service department was efficient and made sure I finished on time. Thanks to them, I was paid in full and the job looked great. Now they are my go-to place for tools and supplies. read more

Mike S.

0

1

0

10 years ago

having dealt with ace for many years i can say with confidence they are the best in the business. Having dealt with both the store and the online store for hundreds of purchases, they always deliver and take care of me and my business. they have the most knowledgeable staff i have dealt with, whom always go above to make sure i get the tools and products i need. read more

Terri G.

0

1

0

10 years ago

I called and requested some information about a product to purchase for my husband. One of the employees I spoke with over the phone was Toni Simon. ( I specifically asked her name so I can post this review on her behalf) She was so pleasant and courteous to assist me in my purchase. I will definitely order from this company again and ask for Toni.. read more

Kris G.

0

1

0

11 years ago

We are a new customer to Ace Tool and have had nothing but Excellent service! Gina is a great help, always more than happy to assist me and is extremely thorough. Our company orders on line and it is the easiest ever. We look forward to shopping with Ace Tool for many more future purchases!! Thanks for the Great service. read more

Kristen E.

0

1

0

9 years ago

I have ordered from Ace Tool for the last 2 years for Christmas presents for my husband. (Milwaukee Heated Products) Toni & Gina are wonderful , efficient and so pleasant to deal with. Great customer service! I always receive my items quick! Thanks! Kristen from NJ read more

Vikkiann B.

0

3

0

10 years ago

Awesome, personal, service ! Gina went above and beyond helping me with my order. Fast, reliable, friendly service. Highly recommend using them. Thank you Gina, for going above and beyone, we truly appreciate it. We will definitely be ordering from you again. read more

Paul R.

0

1

0

6 years ago

Had a emergency and needed a Shaper Cutter fast to match my damaged one. Gina was super helpful, researched it for me, got back to me same day and took my order over the phone. product was delivered to me in Northern Minnesota in 48 hours! amazing! Thank you! read more

Sandy M.

0

4

0

13 years ago

I have a Honda Generator Eu6500. I was having a surging problem with the unit and it was only a few months old. Andrew reviewed it as could not have been nicer and took care of the issue. Great place and they have the best tools to purchase. read more

Alexandra P.

0

16

5

10 years ago

Great staff. Warm atmosphere. You can tell they are working nonstop until you are satisfied with your purchase. Nice deals. Good place! I got a Great gift for my uncle there and they were super nice with helping me pick a tool out for him. read more

George P.

0

2

0

14 years ago

Came here to buy a snowblower. They were great in helping me find the one that I was looking for, while I was there I also noticed they sell a LOT of accessories for some of my other tools... wish I could buy it all!!!!!!!!!! read more

Michael B.

0

1

0

9 years ago

Very fast delivery! I contacted the staff via email for copy of invoice and they directed me on how to login and print at anytime but also sent me a copy in PDF to make it easy for my current order! read more

Simon O.

0

2

0

14 years ago

The service here is exceptional. They are extremely knowledgable about all different types of power tools. My item was received swiftly. Will be ordering from here again!! read more

Dominique C.

0

6

0

10 years ago

Had a great experience with these guys, helped me pick out some tools for my father during the holidays! I went during one of there demonstrations, very knowledgeable! read more

Donna B.

0

1

0

10 years ago

Ordered a sander for my husband for Christmas, spoke to customer service agent by the name of Toni, timely delivery and excellent customer service! Thank you Toni! read more

John A.

0

4

0

13 years ago

This place is great, I have been coming here for years. They always have what I need and when I need it. The customer service is always friendly and helpful. read more

spud m.

40

8

0

6 years ago

Very transparent, good customer service if you followup in writing, extremely prompt order fulfillment. Good speed on order delivery for a contractor. read more

Bob G.

0

1

0

8 years ago

Great price, item exactly as described, super fast shipping. Excellent vendor, will use again. Thank you Ace Tool. Bob G., Niles, IL. read more

Joanne P.

0

1

0

10 years ago

Great website..Customer Service Dept is Superior....Looking forward to shopping with them in the future.

Ace Tool - hardware - Updated September 2026

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Another small town hardware store with a huge selection of stuff you don't need…read more The place has been around forever. I like to check out all the stuff in the windows like the model boats - what do they have to do with home repair? Hell if I know. They tend to have a better selection than Bernstein's down the street but the prices will make you cry. Good in a pinch and a lot cleaner since it reopened after the fire.

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