Was going to call around and get a couple of towing quotes. This was the only call that I made. Michael answered the phone and was extremely polite and professional. He even worked the pick-up time around my schedule and was there right on time. I am very impressed. He seemed genuinely concerned about my situation and was eager to help. The tow truck driver was also very courteous and friendly! Thank you so much for making a bad situation feel like it was ok! Also, the price was extremely reasonable! Thanks again! read more

As could be expected my morning didn't start out great... A case of the Mondays. My car locked up on me and Thank God I was able to park my car in safe area. I was referred to you by the Lexus Service Rep and I am so glad that I was. The two gentleman that came to pick me up were wonderful. They were on time, courteous, respectful and caring. I had to drive with them to the dealership and I felt very safe. I want to thank them for their excellent customer service Best Regards Telisa read more

The employees at Ace Towing are incredibly professional and fast! I initially called and spoke with Sarah. She was very pleasant and helpful on the phone. My tow truck driver (Keywon) arrived at my office in less than a half hour. He was also very pleasant, professional, helpful, and efficient! I will definitely call Ace Towing again for my towing needs and I definitely recommend this company. -Monica read more

Everyone I dealt with was very professional. They arrived around when they said they would, gave me a call when they were close. I think the driver's name was James. He was super nice, helped me push my car out of the parking spot, and made the whole operation run very smoothly. Helped me get the car where I needed it parked once at my house. Priced pretty fairly. Definitely would recommend. read more

what a great towing service! Fast and Dependable, safe and friendly! Rob saw exactly what was wrong with my Jeep and pointed me to the correct location. saved me bunches! a bungee cord stuck in my tire from I77 in Charlotte. it sounded like I was running with a chain link fence down the road. rob is a great guy with a great towing service. read more

Keywon was he driver who delivered our car. I wanted to let you know that he was extremely helpful and professional during the entire process. It was nice to have such a wonderful experience with your company. We have had so many bad ones with other towing companies. We will reach out the next time we need a tow. Keep up the great work! read more

They were courteous on the phone, quick with a call back. The driver was professional, loaded my van with care. Ace got the job done quickly & efficiently! I am very pleased and will use them again. Best towing company in town! read more

Rob, my driver, was AMAZING! I loved chatting with him, & he got to my apartment within 20 minutes of calling them! He was so kind and you could tell he loved doing what he does. 10/10 recommend this place and ASK FOR ROB! :) read more

Have added these folks as our #1 back up towing service. Keywon was professional, polite and very helpful. Quickest response to our need, no other tow trucks available for at least 3 hours and he was there in 20 minutes. read more

Chris came when 2 other tow services said they didn't have time. He was quick to the site & had great problem solving skills. (As we had an unusual predicament). Very friendly, helpful & courteous. Thank you Ace!! read more

I don't usually leave reviews on places but these guys were too good. Car needed to get over to the mechanic and they had me paid for and loaded up in half an hour. Very good customer service and very good price. read more

I called for a tow from our house right before they closed and they arrived in under an hour. Service was prompt and affordable. This was our second time using Ace Towing and we will use them again. read more

Towed my truck from Charlotte to Hickory, 60 miles at the best rate I could get in Charlotte. Friendly on the phone and driver Chris was a good guy. I will use them again if needed. read more

I've used this Ace towing twice in the last week. They are very professions have the pricing compared to the other quotes I received from other towing companies is always great read more

Ace Towing is the best. My husband always calls Mike and Mike gets us taken care of in a timely manner. Thank you Ace Towing for being there for us. Michael and Cheryl M read more

This is Mike at Providence Auto Repair, We have been using this company for over 20 years. They are professionals and will carefully tow your car where it needs to go. read more

Said it would be 2.5 hours till they could get my car. Called back saying they moved things around and could get to me in 25! Got my car super quick and easy! read more

Excellent service. Michael was great - even helped push my car down parking deck to be towed. 5 stars all around these guys are the BEST!

They were great,prompt service,kind ,courteous.there drivers were great,spoke with Micheal on the phone ,very professional,