It is with a heavy heart that I must submit this review. However, I have spoken with SGI Transport…read moreon several occasions and no course of action has taken place and I have been treated very unfairly with the accident that their business caused. On July 26th, 2025 SGI Transport INC provided a mobile service to change and replace a flat tire on one of my work vehicles. (The end of July until mid-August is our slowest time of the season and the truck was not utilized.) However, August 21st, 2025 when we were back to using the truck the tire and rim COMPLETELY broke off of the truck. My driver was not hurt physically or any other driver thankfully. However, my driver was emotionally scared and quit as a result. After having the truck towed to the Auto Repair Shop, the diagnostic reported that the tire was not properly reinstalled and secured. (This is a heavy 6,000 lb truck). As a result, when my driver was driving the tire was loose and the vibration from the truck and road SNAPPED each stud one by one until the rim and tire flew off into the woods off the side of the road, never recovered. I kindly called Eric at SGI Transport and explained the situation. He recalled it very well of the tire change and mentioned that he informed my driver that a lug nut was missing (however, the next day Kevin mentioned that Eric misspoke and it was actually a stud missing). Regardless of what vital piece was missing, I as the owner and payee was never notified. The receipt that was provided only had the tire size and location in the notes but never informed us of the safety hazard of a missing "lug nut" or "stud". This accident could have resulted in a fatality and I was extremely disappointed when I called SGI Transport and spoke with Eric. He was very defensive and stated that it was my fault for "not paying attention to my business." I was shocked that he would speak to a customer in that manner. He then proceeded to use excessive profanity and then hung the phone up on me. I called back and was presented with the same treatment and then hung up on again. The following day I called back and I believe that I spoke with Kevin. He was calmer and more collect and we actually had a discussion about the situation. He then asked for me to email him the pictures and repairs but they guy or SGI Transport never responded to show the slightest of concern for my driver or situation that they caused. I am all for supporting other small business owner's and I was very patient with waiting for them to do the right thing, but I refuse to be bullied and ignored and punished for negligence during their installation. Knowing that a "lug nut" or "stud" was missing from the tire and it being a safety hazard and SGI still proceeding with the job was unprofessional and extremely irresponsible from a fiduciary stance. It turns out that the company also has a BBB (Better Business Bureau) complaint against them from January 2025.

I had a blowout on I-77N and they came out (took a minute so I went to a safe place) they texted me…read morewhen 20 minutes out. They did all the tests on the new tire and installed it on the side of 77N. Then bc my hazards had been on for 3 hours the battery died (BTW they jumped me too) but I was safe and he was knowledgeable and fast when he got there) so grateful

Called and needed a tire replaced and they never showed up or answered the phone when I tried to…read morecall back. Very disappointed and unprofessional

From the owner: Roadside Assistance in Raleigh - Durham, NC is what Gator Roadside Assistance LLC does best. We…read moreoffer battery replacements, jump starts, tire changes, gas delivery, car unlocking, stripped lug nut removal, mobile tires, & other services that complement everyday roadside emergencies. For all your roadside service needs. Serving: Raleigh - Durham, NC and the surrounding areas. If you get a flat tire, lock your keys in your car, run out of fuel or find that you have a dead battery, don't worry, we can be there in minutes to save the day. No matter what roadside assistance service you need, we will get the job done, or we will refer someone who can. Let's get you back on the road! We are open 24/7.

A friend of mine was having a party in Charlotte, a big get-together for old college friends, and I…read morewas running late. I was so panicked when I pulled into the driveway that I forgot to turn off the headlights. Of course the next morning my car was totally dead and none of my friends had a jumper cable. I called the people at Tow Truck Guy and they had a guy over to jump my car's battery almost immediately.

My car was involved in a minor fender bender, nothing serious thankfully, but I could tell I needed…read morea tow truck. Tow Truck Guy (http://www.towtruckguy.com/) got one to me in record time and hauled my poor baby off to my mechanic. My car is running fine and I'm really glad it was taken care of so fast.

Scottie's was fast, careful, thorough and thoughtful. Should I ever need a towing service again,…read moreScottie's is at the top of the list to call.

From the owner: Towing and roadside services in the Charlotte metro area.read more

1-Star Review I had…read morea very negative experience with Warrior Towing & Recovery LLC at 2708 Midland Ave, Charlotte, NC 28208, on 05/23/2026. My vehicle had a lock placed on it, and the instruction card clearly stated that the removal fee was $250 if paid in cash versus paying by card. I chose to pay in cash specifically because I did not want to provide additional personal or payment information to a stranger or unfamiliar company. However, even after I paid cash, the person who arrived still required me to show both my license and registration before removing the lock. There was nothing incorrect with my registration. When the company called me back, they asked if something was wrong with my registration and then treated me as though I had done something improper with my own vehicle. The interaction was rude, unprofessional, and very intimidating. When I asked for the person's name, he responded that it was "none of my business." When I asked for proof that this was legitimate and not a scam, or proof that they were authorized to perform this work, I was again told that it was none of my business. The person who arrived also appeared in military-style clothing and a protective vest, which felt unnecessary and intimidating, especially since I am handicapped. I understand that my sticker was out of date, but the issue has been tied to delays with the NC DMV processing paperwork, which I was told could take several months. That does not excuse being treated disrespectfully or being denied basic information about who I was dealing with. Based on this experience, I would not recommend Warrior Towing & Recovery LLC. Their process, communication, and customer interaction were extremely unprofessional. I also noticed they advertise other automobile services, but based on how this situation was handled, I would not trust them with my vehicle.

This company took my car and 9 other cars from Walmart on South Tryon out of the handicap spot…read more(tags are legend). They charged us $385. So don't used these people because this is a LEGAL scam!!! I have prove that they were pushing on my car to see a date or to see if it was expired. AND IT'S NOT!!! There were 3 cars they did that way. So now I have to go to small claims court to get my money back. THERE SERVICE WERE TERRIBLE. I will let yall know the outcome. And I will be talking to Walmart's Store Manager and HR. Be careful because they're just picking people's cars up. Then acting like they can't speak English. The problem NOT legal. I will be checking on that as well!!