It is with a heavy heart that I must submit this review. However, I have spoken with SGI Transport on several occasions and no course of action has taken place and I have been treated very unfairly with the accident that their business caused. On July 26th, 2025 SGI Transport INC provided a mobile service to change and replace a flat tire on one of my work vehicles. (The end of July until mid-August is our slowest time of the season and the truck was not utilized.) However, August 21st, 2025 when we were back to using the truck the tire and rim COMPLETELY broke off of the truck. My driver was not hurt physically or any other driver thankfully. However, my driver was emotionally scared and quit as a result. After having the truck towed to the Auto Repair Shop, the diagnostic reported that the tire was not properly reinstalled and secured. (This is a heavy 6,000 lb truck). As a result, when my driver was driving the tire was loose and the vibration from the truck and road SNAPPED each stud one by one until the rim and tire flew off into the woods off the side of the road, never recovered. I kindly called Eric at SGI Transport and explained the situation. He recalled it very well of the tire change and mentioned that he informed my driver that a lug nut was missing (however, the next day Kevin mentioned that Eric misspoke and it was actually a stud missing). Regardless of what vital piece was missing, I as the owner and payee was never notified. The receipt that was provided only had the tire size and location in the notes but never informed us of the safety hazard of a missing "lug nut" or "stud". This accident could have resulted in a fatality and I was extremely disappointed when I called SGI Transport and spoke with Eric. He was very defensive and stated that it was my fault for "not paying attention to my business." I was shocked that he would speak to a customer in that manner. He then proceeded to use excessive profanity and then hung the phone up on me. I called back and was presented with the same treatment and then hung up on again. The following day I called back and I believe that I spoke with Kevin. He was calmer and more collect and we actually had a discussion about the situation. He then asked for me to email him the pictures and repairs but they guy or SGI Transport never responded to show the slightest of concern for my driver or situation that they caused. I am all for supporting other small business owner's and I was very patient with waiting for them to do the right thing, but I refuse to be bullied and ignored and punished for negligence during their installation. Knowing that a "lug nut" or "stud" was missing from the tire and it being a safety hazard and SGI still proceeding with the job was unprofessional and extremely irresponsible from a fiduciary stance. It turns out that the company also has a BBB (Better Business Bureau) complaint against them from January 2025. read more

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I had a blowout on I-77N and they came out (took a minute so I went to a safe place) they texted me when 20 minutes out. They did all the tests on the new tire and installed it on the side of 77N. Then bc my hazards had been on for 3 hours the battery died (BTW they jumped me too) but I was safe and he was knowledgeable and fast when he got there) so grateful read more

Prompt, courteous service, and most importantly respectful of my time. It was an easy process from beginning to end with this company. After wasting half the day waiting on another business that was the total opposite of this company, it was a breath of fresh air to deal with SGI Transport. I will certainly use them again when I need roadside assistance and I HIGHLY recommend them for you as well. read more

Quality work from a quality person! Came to us at a gas station in decent time. Highly recommend SGI for your roadside needs. read more

SGI Transport Roadside Assistance - Gentleman lifting truck to replace blown truck tire - Towing Near Me

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My car broke down on the freeway and when I first called, there were no drivers available but then a few moments later they called me back to tell me someone could come and help me out! Thank you so much! I was so stressed out but SGI came through and towed my car home safely! read more

The service provider tried to argue with me about the original price instead of having sympathy and good customer service. I waited outside for three hours with a six month old baby in the cold and he wants to talk about he understands and complain about how tedious the tire change was, and that it was cold outside he was also blasting music from his van the whole time in a quite HOA neighborhood then then after i complained about the service he had the audacity to say i didn't know we were playing the negation game. read more

SGI answered the phone promptly on Labor Day - the woman was super helpful and called me back in 15 min with a plan. We needed roadside assistance which was very stressful. Awesome outfit and would use again if in need - hopefully not anytime soon! read more

Thank you very much what a blessing my experience was very appreciated super man name Eric Darden ask for him no disappointment I'm sure your get the same read more

Came out at 11PM to Lake Wylie SC to repair a flat tire. The car was needed to get to work early the following morning. Showed up earlier than initially estimated and quickly repaired the tire at a very reasonable price. Very professional, courteous and kept us informed of progress throughout the process. Highly recommend. read more