I highly recommend this transmission shop, they put a transmission in my 2011 town and country. I now have driven it for over 2000 miles, it shifts like it did when it was new. I am very happy with the service. read more

they will not stand behind a warranty unless they are the ones to remove the transmission, tear it apart, put it back together in another factory, ship it back, and put it back in. They also charge out the ass for a rebuild, we're talking 3500 or more read more

Auto body shops do not go here. They will put old rearin fluid For some reason and botch vehicle. If you do not want any more bad reviews figured out why this is being done and who has been doing this. Because I don't wanna have people have bontch to vehicles. I don't know much about vehicles.Thank you for reading this review and saving yourself the audacity. Anybody thank you. read more

What can I say but THANK YOU!!! My daughters transmission went out on her 04 Ford Taurus and after some checking around online and with auto mechanics in the area Ace came in highly recommended! They were all right on their statements! Fast, reliable and very personable! They had her up and running in a day! They took care of my daughter and son in law with respect and I cannot say how happy Charlie and his team made me, a concerned father separated by approx 100 miles. Will highly recommend this company to anyone from anywhere for transmission needs. Once again Charlie and crew THANK YOU SO MUCH! Edward (Andy) Anderson read more

Alright if you have a gas vehicle you might be OK. if you have a diesel I do not recommend by any means my truck has been through 5 of there transmission and has been there on and off from November. and then they proceeded to double the price because my truck has a tuner just dump some more fuel, and they are currently trying to get out of warranty work even though I paid for the three year 100,000 mile warranty. read more

This a great shop clean, friendly, excellent service, the transmission works great, Charlie was helpful describing the problems and the repair needed read more

My transmission had been giving me some trouble and I was quoted $450 for a flush at the dealership. I called Ace and I am so happy I did. They were very nice and accommodating. My transmission flush was half the cost and it was a more personal experience. Also, my car is running great.My drop off and pick up were quick and easy. The was the best auto place experience I've had in Springfield! read more

I cannot say enough good things about Ace. I should have went with them from the start. We originally had our car diagnosed by another mechanic who said we needed a new transmission. We looked for the best price and when the original shop was similar to Ace we just went with them since they diagnosed it and we're closer to home. The left our car with the other mechanic to be fixed and when we got the bill it said something about Ace on it-they had sublet it to Ace to be fixed. We were fine with that but when we got the car back and it died on us and was still making a chugging like noise driving we knew something we wrong still. So yet again we had to take it back to Ace since our warranty is through them. Here's where the other company lost my business-When we talked to Ace about what was wrong this time Ace said, well your cylinder is having issues (or something like that I'm not mechanically included) and we knew about it when they brought it in before but we figured the other shop knew that and was handling that too so we didn't bring it up. Frustrations rose with the other mechanic which Ace was working on the transmission issue we had with the new one. Turns out the new one had some issues so they just replaced the whole thing again to make sure we didn't have any problems. Thank you for not putting us through more of that but it gets better. Ace took care of the cylinder issue that should have been caught by the other company. They wanted to make things right for something that wasn't even their fault. It made my day that they would care so much about our issue to take care of it. If it's something Ace can do, that's where we'll take our cars now. Ace, thank you for all your hard work and great customer service. We are so impressed with your work. read more

The financing aspect of this company is something to be approved on. There was a legal binding contract from the finance company (Who they recommend) and then they refuse to release the truck, even though the account is being showed as paid on both sides. I have dealt with a lot of shops for a lot of different reasons. All I can say, is if you don't want to drop all cash, find someone else. read more

Thank you Charlie!! The Durango transmission and transfer case run great. Fast, reliable and professional - plus finished in one day. Can't get any better than that. Ace Transmission is on top of my recommend list. Also pass on a special thanks to the mechanics who were involved. Mike M 99 Durango read more

I had a transmission done in my van last year. That experience was really pleasant. Where others couldn't take my vehicle in for days or longer, or had to order a transmission, Ace had me taken care of and ready to pick up the next day. I am from out of state and I returned on another trip to the area recently. I had a hard shifting problem that was showing up and getting worse. Charlie had a tech test drive and check out my vehicle. They got it in within an hour to swap a sensor and was really good at taking care of me and handling it under warranty. In a scary field, it was comforting to be at Ace Transmission. read more

Ace replaced our son's transmission before he left to go to Las Vegas. When he got to Las Vegas he started having some problems. He took the car to Rebel Automotive in Henderson, NV to get it checked out. He got the car back and then started having some more problems so he took it back to Rebel and they found the problem and called Ace to see if they would cover the problem under their warranty. Bill at Ace took the time and checked out all that was going on with the car and then he called Rebel and told them he would replace parts that had been causing the trouble. The man at Rebel said he was really impressed with the transmission company we had used here in Springfield because he had never worked with a company so far away that would cover the parts for the warranty. Thank you Bill for helping us out in a very stressful situation. read more