Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation

Staff is friendly, professional, and knowledgeable. I've used them a few times already, and will…read morecontinue to use them. They will diagnose the problem, give you an expected price, and complete quality work at a fair price, in a timely manner. Very honest and won't charge you for things you don't need. They always get my vehicle repairs scheduled quickly. Highly recommend.

My truck started to smoke a little bit and within a couple weeks it was just a giant white cloud…read moreevery time I started it and the engine was missing so bad on the highway I knew I would be stranded at any given time. I'm not a mechanic but everyone told me my engine needed replacing. I struggled to get from my home to Kelly's VIP and waited for the bad news. Three days later they called me and told me it was fixed! I didn't authorize an engine replacement for thousands of dollars so I knew that couldn't be it... But I had told them to evaluate it & if it needed major repairs just give me an estimate. Drove there expecting to get the bad news, walked in and they said "it's fixed, your bill came to $299". I was overly pleased but just a little skeptical on how something running so bad could be fixed for 300 bucks?? Wondered how long it would be before it would start back with smoking etc. and expected maybe 50 miles. It's been a few weeks and 790 miles later & it's still running like it did years ago - great with excellent power(and NO smoke). And I don't expect anything to change. I guess it just needed a thorough work up by an excellent mechanic. Needless to say I would recommend anyone that wants their vehicle repaired right at a fair price by an amazing mechanic they should go to Kelly's VIP! I've already recommended it to two of my friends.

6.24.24 took my car to Complete Auto after a bad experience with Daytona Auto who lied to me…read moresaying I need new brakes to pass inspection. Didn't tell COMPLETE WHY i FAILED, they found a nail in my tire, brakes were fine and they matched the price at Buds Tire and I passed. They have a shuttle service, treated me very well giving me advice about the wear on my other tires which I was aware of. a

I can't say enough good things about Complete. Just had another repair on my car the other day at…read morethe shop. The customer service was top notch like always. Every employee has a friendly face and present a friendly atmosphere. The work is also done in a timely manner with consistent updates along the way. It might cost a little more in the end, but you get what you pay for. I'm willing to pay a little for service that'll keep me on the road longer. My dad was an auto mechanic for decades. Up until his health declined, he was usually able to fix quite a few issues that occurred on his car or my car. Once he wasn't physically able to, he looked for a quality shop he could trust. He was a bit stubborn and picky with the service from the few other shops he went to before. I then took him to Complete for a repair when they were still on Kearney. From then on until he passed away, he would only let Complete work on his vehicle. To me, that says a lot coming from a former diesel mechanic that didn't trust many shops. Since then, Complete has always been honest, reliable, and reasonable when working with them. I've recommended them to a few coworkers that ended up taking their vehicles to them as well. I'll gladly continue to use their shop and recommended them to friends. Also, they have the cleanest customer waiting area I've ever seen at an automotive shop. It's another small thing that shows that they care. Take your vehicle here and you won't be disappointed with the experience.

Had my car break down at Sonic today and they were there to tow it in an hour- super affordable and…read morethe guy was super sweet about my kids wanting to watch him work and even let them help with the levers where it was safe! They made a really hard situation for us into the best part of my kids day and that is exactly the reminder we needed that we would get through at and things will be okay!

Great experience with this place. Would take my vehicle to him when I need anything in the…read morefuture

Friendly folks. Very reasonable with cost. fixed right. No complaints. They have worked on my…read moreBlazer twice and I have been very happy with the outcome on both occasions. Super nice couple. Will be back in the spring for more work.

These guys were great! We don't live in the area, and had problems with a windshield wiper on the…read moreway to Springfield. Dan took one look at it, and knew what the problem was. He made several calls and found a part for our old car in a junk yard. He gave us a very reasonable quote, then we went to the aquarium. Dan called to let us know she was ready before we were half way thru the exhibit! The junkyard gave him more of the mechanism than he needed for the repair, so we went home with some small extra parts. Awesome experience!