I had major engine problems with all the warning lights going off in my Yukon. I was in Kansas City and had to get back to Springfield. On a sunday, stuck in KC, I called a mobile mechanic they changed the spark plugs to no avail and couldn't figure out what it was. I limped the vehicle back to springfield and went to 2 more mechanics that deduced it had major problems and couldn't fix it. A friend suggested Rick's Automotive on Campbell. He said they were expensive but could find the problem. I got the vehicle there and they told me I needed a new engine, (yikes!). I was quoted $6000.00 for a remanufactered engine, and $3500.00 for labor, ($9500.00). Obviously very concerned I started calling around to find an engine and called Hwy 160 Salvage and talked to Jason. He took the time to hear my plight and said he could get me an engine for around $4000.00 remanufactured with a 100k mile 3 year warranty. He said "before you do that take it to Karl at Family Automotive." He explained that if the engine could be repaired they could do it. I made the appointment and Family Auto got me in right away. I got a call the next day after dropping the vehicle off and GOT THE GOOD NEWS! They fixed the engine! A broken valve spring was the issue. There were a few other things that were addressed. They even put in a new motor mount and only had to replace two spark plugs. They also fixed a squeeking break issue I had unrelated to the engine. All for a fraction of what I was quoted from Rick's. I know where my family will be taking our vehicles from now on. Family Auto has the skill trust and ethics to work on vehicles. Trust and confidence is important. They saved us over $8000.00 over the other guys. Like Arnold says, "I'll be back." Thanks Karl, Chris, and Tanya. read more