We had an outstanding experience with Johnny Fortiz who came to fix our AC. He knew exactly what…read morethe problem was right away, and his professionalism was truly impressive. He worked quickly, explained everything clearly, and got the system running perfectly. I couldn't be more pleased!" Jim Hogan

The technicians receive a commission for their work so they say you need parts replaced which is…read moreuntrue. The more the job costs the more money the technician makes. This pay structure only started when the original owners/management were bought out by a corporate entity about 18 months ago and they chose profits over customer service. Beware!!!!

Chris Cleveland has serviced several of our AC units over the years. He is always good, timely, and…read moreefficient. I trust Chris to do a great job and not oversell what might be needed. I had him work on a family member's AC unit after another company made two visits and didn't fix it. Chris had it going and cooling right away. Chris is one of those genuinely nice guys that does excellent work with a pleasant spirit. I trust him completely.

A/C went out yesterday and I called Chris. He came out first thing this morning and fixed it. I…read morereally appreciated his rapid response since it may be up to 110 degrees today. I had the same excellent service from him 3 years ago during a hot spell. I have complete confidence in Chris being honest and knowledgeable, and having reasonable charges.

Always friendly and on time. my experiences with them have always been priced reasonably and…read moreusually better than other companies. I have referred them to several of my friends who have returned glowing reports to me.

I had two issues with my Electric heat/AC unit, and it was pretty cold a few days ago. I'm trying…read moreto self-diagnose the issue, but had no luck. I went to go buy portable heaters from Lowe's which brought a little comfort. I saw this company "Optimum Air" a few times on my search and there were quite a few reviews. I'm normally drawn by the comments and reviews and I decided to give them a try. I called made an appointment and everything was professional. I even received a text confirming my appointment that day and later that day I received another text showing, "Michael from Optimum Air Co. its on the way." And it came with a link to track their arrival along with a photo of the person. This was really professional and loved the promptness. The tracker showed that his ETA is 2:03, which is right on time, and he came, right on time. I must say, Mike is very friendly, professional, and answered all my questions. The issue I was having was no power to the unit, and before then, the fan didn't turn off at all. He fixed both. He wired something, and showed before of the issue and showed me actually what he was doing. I was so pleased by the professionalism, that I requested a quote to replace my entire furnace and a/c, because I knew that eventually it will need to be replaced. I highly recommend them and I definitely trust their service. They weren't trying to be pushy and sell me anything or sell me a new unit. He just came, did his job, answered questions, smiled, friendly, and then left.

Workers were professional and patient when they ran into unexpected difficulties. Extremely…read moreknowledgeable about the work and explained what they were doing at every step. Call them and they will get to you very quickly and affordable prices. C.Boyd

I would advise anyone out there to find someone other than REPUBLIC. Once there is an issue, you…read morewill get lost in their team of managers, zero accountability on their side. REPUBLIC is ultimately looking out for themselves and their bank account, not for their customers.

First, this company is no longer owned/operated by the Coomes family. Apparently the Coomes sold…read morethe company some time ago. We had them install a new a/c system in 2011 which failed constantly immediately upon installation. They came out over and over and couldn't figure out what was wrong. One night a couple of weeks after install, the electrical panel in the furnace closet for the system caught on fire. Had we not been home, our house would have burned down. They came out the next day and found that their installers (not the guy that came out to quote the system) did not wire the system properly. Once that was finally done properly, the system performed okay but has always put out very high humidity. They came every year to service this Carrier unit for the entirety of its 10 yr warranty. At that time, we switched to our neighbor's HVAC company to perform its annual maintenance for the next 3 years. We also change the Honeywell advanced filters every 3 months, instead of the recommended 6 months, to keep the system clean. Saturday of Memorial Day weekend we heard a thumping noise in the furnace closet and turned OFF the thermostat immediately and called our neighbor's HVAC company to come look at it, but their techs were taking off the entire weekend until Tuesday, so we called Coomes - they had installed it, after all, so thought maybe they could repair it more quickly. A tech came out and spent about 15-20 minutes (most of that at the compressor unit outside, even though we told him and the person who answered the phone, that the problem was with the fan blower assembly in the furnace closet inside the house) and took a few photos of the coils and one pic of the fan motor and declared that both the compressor and fan blower motor needed to be replaced, and that cost would be almost $5,000.00 for the compressor, and almost $4,000.00 for the fan blower assy IF they could even find either one of them, and this would take at least one week IF the parts could be found, so what he recommended was that we just purchase an entire new system for between $22k - $29k. He had spent less than 20 minutes on the premises and was quoting an entire new system and going on about the financing and saving sales tax, etc. and that made us VERY uncomfortable. For this, we were charged an $89.00 service call. We told him we were going to get a 2nd opinion. He also left the thermostat turned ON, which would have put a great deal of stress on the compressor had we not noticed it and turned it back OFF. We waited until our neighbor's HVAC company was back in town and after spending over an hour going over the inside and outside and testing every component in the system, he found nothing wrong with the compressor at all and the only problem found in the entire system was that the fan blower motor had died (which we already knew). The price to replace the fan blower motor, including labor, came out to $895.00 AND the part was IN STOCK LOCALLY. We did call the new owner of Coomes HVAC, (that used to be in Duncanville, but now it says Midlothian), and they agreed to destroy the $89.00 check we wrote for the "service call" after this situation was explained. The person who answered the phone when we called for an emergency repair was told why we were calling - we were looking for an emergency repair. We believe we were being scammed - or it's possible these new owners are not interested in repairing an existing system, only in selling new ones, so they overprice a repair. Whatever the case is, based on our situation - we suggest you research the current owners of any business, and get first-hand referrals or references plus a 2nd and even 3rd opinion on anything quoted.

They would not give an estimation at all unless I talked a sales rep . I just needed a quote on…read morecost to see if it was doable .

On a warm day In October 2025, my 17 year-old Trane HVAC system finally gave up the ghost. As…read morealways, I did my research and I hired Coolinary Arts to replace my HVAC system. I can honestly say that my experience with Justin Berry (owner) and the entire Coolinary Arts team was exceptional. I am so pleased with their outstanding products and wonderful customer service. Justin Berry manages an excellent team, including his "right-hand man" Dylan Hayes. I decided to go with Coolinary Arts because their Yelp ratings were far superior to all the competition in the Dallas area. My decision was a very good one indeed. After initially speaking with Justin on the phone, he sent Dylan to my home to see what my home needed in the way of a new Trane HVAC system to be installed with complete new ductwork in my attic. Dylan is very knowledgeable and has a very pleasant, relaxed personality. There was no sales pitch and no pressure whatsoever. After deciding what model (number of tons and SEER rating) would be best for my home, we ordered my new Trane HVAC system. Several days later, it was professionally installed by Justin's remarkable installation team. It should be noted that Justin and/or Dylan were present during the entire installation process. I am convinced that buying high quality equipment from a reputable company is important, but their ability to install it perfectly is MOST important. Justin's team did an amazing job of installing my new HVAC system and all the new ductwork. They also installed two (2) new air intake vents in my ceiling in different parts of the home to maximize my new system's efficiency. My home now heats and cools beautifully. I highly recommend Coolinary Arts to anyone who is looking for a new high-quality HVAC system to be professionally installed with no hiccups. When making a big-ticket purchase like this, it is essential that the customer feels good about it. Needless to say, I feel very good about this transaction, including the stellar customer service provided by Justin, Dylan and their excellent installation team.

One of our AC units has been failing and took this opportunity to shop HVAC providers in our local…read morearea. After visiting with six different contractors, we selected. Coolinary Arts. We were happy that each contractor provided us the same feedback and input that our unit was slightly undersized in our existing air returns were choking the system from our initial visit with Dylan walk-through easy to review services in different packages. We felt there was transparency and then had a couple conversations with the owner Justin on what made the most sense finance the right equipment and service warranties. They worked with us and provided several different financing options a great winter buyback program of the old unit and we're able to get us scheduled within three days of selecting them. The team showed up on time removed and dispose of all the old units made the improvements to the returns and upsizing ductwork and it's been about a month and we cannot be happier with a quiet new inverter system keeping us cool at night. We look forward to our ongoing maintenance program with them. We would highly recommend this team.

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I have a house built in 1960 and I needed to replace my thermostat. I decided to upgrade to a Nest…read moredevice, and I was told I need a profession to install it. I called and they explained what they had to do (connect the smart thermostat to power). They came out on time, installed the Nest in less time than I anticipated, and stayed until it was completely set up. The guys were extremely nice and helpful. They even vacuumed the floor where they were working. Overall, great work. I will use them in the future for any HVAC needs.

Mr. Lopez did faulty work not once but TWICE on my a/c unit. The second time was in 2023. He…read moreinstalled a new air compressor for me, messing up two steps at the braze, resulting in my attic unit freezing just a year later. I have a home warranty, they refused to cover the repair since the failure was the result of his faulty work. He refused to pay for me to have my new technician fix it. (He said he honored his work and would fix it, but I refused to let him touch the unit again since he messed up two steps when he installed it). I paid him $2,029.69 in 2023 and when it broke again, another $1,085 to a different technician to fix it. In total, his bad work cost me over $3,114.69

Haven't chosen a company yet to replace our HVAC but I did have them come to my house today for a…read morequote/inspection. Raymond was extremely informative and honest. I initially called to have additional vents added to my home already knowing I needed a new unit. He was great about explaining his reasoning for things and advised me not to add vents yet. I didn't feel sold, he didn't bash on the competitions I'm also getting quote from. I felt he was honest and very knowledgeable about the process as well as what we need or may I counter in the replacement process. Love the local feel they bring and the honesty and recommendations they gave!