Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Called 5 Star HVAC for my A/C unit that stopped cooling. Gave them a description of the issue and…read morethey knew right away what it was. Tech was sent out the same morning of my call on a Friday. Very prompt, knowledgeable, and friendly service. Thanks so much for your help in getting my A/C fixed during the long hot Texas Summer! Thanks so much!

Answered the phone promptly, put me on the schedule, and were out to my house within a couple of…read morehours. Did a great job, nice guy, easy transaction.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

I can't recommend Arturo and Attic Brothers highly enough. They are honest, reliable, trustworthy,…read moreand truly stand behind their work. About three years ago, another company told us our entire A/C system needed to be replaced and gave us an outrageous estimate. Before making such a big investment, we decided to get a second opinion from Arturo and his brother. After thoroughly inspecting our system, they explained that the indoor unit was still in good condition and that we only needed to replace the outside unit. They even had the part in stock and completed the work quickly. The best part? They charged us about one-quarter of what the other company quoted us to replace the entire system. Their honesty saved us thousands of dollars. Since then, Attic Brothers has been the only company we trust with our HVAC needs. Anytime we've had an issue, whether it was during the day, late at night, or on the weekend, they have always responded the same day and taken care of us. That level of service is hard to find. Because of their integrity, fair pricing, and outstanding customer service, we've referred many of our friends and family to Arturo and Attic Brothers, and we'll continue to do so. If you're looking for a company that puts honesty and quality before making a quick sale, Attic Brothers is the one to call.

From the owner: Small family owned business aiming to keeping you cool in the heat and warm in the cold! We value…read morequality work, integrity, hard work and honesty!

Diego the technician was very professional. Solved the heating issue and reprogrammed my…read moreelectronic thermostat. Same day service helped even though I didn't request it. The turn around time from initial visit to finish was 3 days, since parts were required. I will keep these guys on speed dial since I have 3 hvac systems on my house. Thanks Diego

This company is not fulfilling its two year warranty. The owner when he was pushing for his last…read morepayment he promised for a prompt response if there is any issue with the units. One of the units does not heat. After a month of constant pushing he came in and said that he need to order a part. He comes back in three weeks and the part is not fixing the problem. Now, he is not even responding. Stay away from this company. Blabbered mouthing in the beginning and a lot of empty promises. I'm very disappointed.

We have a new-to-us home, and the A/C condenser motor stopped working on a 95 degree day with…read morehumidity over 50%. I contacted Advanced Texas Air Conditioning and spoke to the owner, Bruce. He gave me several options to repair the unit, all with fair pricing. Once I decided which option to take, he sourced the parts, repaired, and fully serviced the unit the same day. I really appreciate Bruce's transparency, honesty, and true customer orientation. Highly recommend!

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

Got opinions from 2 companies... Levy & Son and AllCare…read more Levys rec was a whole new HVAC to replace a 10 yr old unit?!? He even brought along his Sales Guy who priced replacements in the $14k range. What? Ben at AllCare spent an hour diagnosing the issue, did not charge a service fee and concluded the issue with certainty was a new Thermostat - he even priced out ...with install... low ($150) and high dollar (nest-like...$800) replacement options. Also confirmed the unit was no where near it he rn

Requested a diagnosis for unit running in auxiliary heat for too long. Tech showed up on time and…read morewas very informative of possible issues. After inspecting unit, rather than trying to sell me something I didn't need he determined it was a simple setting on the thermostat that the other AC company installer failed to program. Will use All Care from now on out!

The first word that comes to mind when thinking about this company is SUPERB. Sal came out and qave…read moreus a quote for the replacement of both a/c units. He explained the advantages of upgrading the larger unit and the additional value and comfort that the purchase would offer.Both units that we purchased were respected brands in the industry. Samuel, the lead installer, made sure that the installation, was completed in an efficient, painstaking manner. The care and dedication to doing this in our home was like he was completing this for a family member.Also, the final price was an added plus. We received other quotes but Nova was the best bet for the money. Excellence is their norm. The definition of nova is bright star and that's Nova Air LLC in Heath TX.. A bright star - shining in service, value quality and integrity.

Nova was very good. I placed a request (quote) on Yelp and Nova was the 1st to respond, so they…read moregot my business. The problem was my heat was not working. Although it was in the 60's, I knew that cold weather was around the corner. They came a few hours after my request, on a Saturday, and discovered that my blower fan was shot on my old unit. They could not find the part that day, but arrived around 8:00am on Monday morning and had it fixed within an hour. Great service.

amazing - diagnosed the issue and fixed it for free in 5 minutes!!!…read more3 other companies gave 3 different diagnostics - all of which were wrong, ranging from $1000 to $2,000 these guys have integrity, honesty and provide fast freindly accurate services. my new go to company. could not have been happier - caleb was awesome

While I was out of town, my wife called this company about a small leak around the base of our…read moretoilet. They came out, but instead of simply diagnosing and addressing the issue, they had her wait while they spent roughly 45 minutes sitting in their van putting together three "proposals." The options started at about $1,000, with a second option around $2,000 and a top-tier option around $3,000. As I recall, the $3,000 proposal included replacing the toilet, while the first two were various levels of "repair." That seems like an awful lot of money for what turned out to be a bad wax ring damaged during a flooring install. I have since removed the toilet myself, replaced the wax ring, and everything is fine. No major repair was needed and certainly no $1,000-$3,000 solution. No wonder their address is on "profit dr." If this company isn't private equity-owned, they're sure doing a good impression of the private-equity playbook: upsell aggressively, present multiple expensive options, and turn a simple repair into a major sales opportunity. What a rip-off. Get a second opinion before agreeing to anything. Buyer beware.