Mr. Bryan To is a great doctor. the staff is great. doctor to. make it easy to talk to him. and he…read moreis funny make me laugh been going to him about 13yrs. Thank you doctor to for taking care of me over the years. and pray you continue to too. thank you and your staff. Gail Daniels

Dr. To allowed me to have a 90 day prescription with 3 refills for medication I've taken for…read moreyears. I commend him for that. Doctors are for people who need medical attention, and not for writing prescriptions. win - win - win, efficient for Dr. To, convenient for me, less expense for me and my medical insurer.

Parking in front of the office is tight! It's one way only. But there's plenty of parking on the…read morestreet. There's plenty of staff here. I would say they're doing their job but that's about it. The lobby itself is clean and there were plenty of seats. The office has several doctors so it's surprising how few people there were. I didn't wait too long. The medical assistant who brought me back was OK. I came in to see Dr Pleskow- Weismann the allergist today. She has very limited hours but she's practically the only allergist in the area! She was great. She was not rushed. She took her time. I felt she was knowledgeable and am confident in her care.

My elderly Mother went to Tri Valley for almost 20 years and I was so impressed with the Medical…read moreGroup over the years of attending medical appointments with my Mother, I immediately selected them for my Primary Care when I went on Medicare. I have had interactions with several medical staff over the years - Joe Dematia, Physician Asst. is wonderful and of course Dr. Nguyen is outstanding! The staff is always responsive and professional. I appreciate they are not reluctant to refer a medical issue to a Specialist and order labs, x-rays and scans! SO HAPPY with this group and specifically the Date Street Office! Love they take initiative to call if you are overdue for a 6-month routine check up.

My husband was referred to Dr. Freyne from our primary. I read her reviews but took them with a…read moregrain of salt. He's seen her twice so far and I've been there with him. Dr. Freyne is an excellent Doctor in my opinion. I've been to a handful of Rheumatologists and she is better than anyone in this area. She's very thorough and knows her stuff. She's straightforward and gets what needs to be done, done. She has given my husband great care. The office is clean and organized and the front desk woman is very helpful and sweet. So far the two nurses he's had were great too. The reason for the 4 is because it is VERY hard to get a hold of anyone in charge of the referrals and if you ask the front office to take a message they say they can't. I left 2 voicemails and never got a call back. Frustrated is an understatement. Overall I do recommend Dr. Freyne as a Rheumatologist.

Customer service sucks Called for appointment no answer…read more Left messages 3-4 times no response

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

Dr. Matt's is the best. I've been going to her for several years. She's has excellent people…read moreskills, she's very thorough, will spend the time listening to all your concerns and the list goes on and on. She's great. The office isn't the best but the Dr. is.

After more than 10 years as a patient at Dr. Black's practice, I realized something surprising...I…read morehad never taken the time to leave the review they truly deserve. Like most people, life gets busy. Between work, family, and everything else, writing reviews tends to fall to the bottom of the list. Fortunately, this one is easy. From the moment you walk through the door, you're treated with professionalism, kindness, and genuine care. The front office staff and the medical team consistently deliver an exceptional experience. They are knowledgeable, efficient, compassionate, and organized, making every visit as smooth and stress-free as possible. Over the years, changes in my health insurance have given me several opportunities to choose a different primary care physician. Every single time, I have gone out of my way to stay with Dr. Black and this incredible team. That decision has never been difficult because the level of care they provide is simply unmatched. Finding outstanding medical treatment is one thing. Finding outstanding medical treatment paired with customer service that is warm, respectful, and consistently above and beyond is something truly special. It's rare these days, but this practice proves it still exists. A special thank you to Holly, Susie, and Jamie. Your kindness, professionalism, and dedication never go unnoticed. You each play a huge role in making patients feel welcomed, cared for, and valued. You ladies absolutely rock! Thank you, Dr. Black and your entire team, for more than a decade of exceptional care. You have earned not only my trust and loyalty, but also my highest recommendation. Jaimee Flores

Dr Black and Holly have been instrumental in helping my father. This last year we have endured some…read morehealth issues with him. They have been quick to address our concerns. Today (a Saturday) I needed assistance and was able to reach Dr Black within minutes. This office is top notch and has made a difficult journey with an elderly parent much less stressful. Thank you to your whole office and your leadership, Dr Black.

I am so blessed that I am going to this practice. Danielle Contreras, NP and Dr. Z are AWESOME!!!…read more They are so kind and extremely professional and take the time to talk to you, Dr. Z spent 45 minutes with me yesterday and she actually cares about not only your physical health but mental health, as well. It's been my experience, that doctors are not thinking of their patients needs, but how many test they can put you through, I believe that's how they make some of their money. Dr. Z (Zickafoose) is my Primary and she was referred to me by a good friend. I have never been so happy as I am with this super professional and kind practice. My last doctor, stared at his computer and never really acknowledged me. And it was always a rushed appointment it seems.... TELE visits were a 3 minute phone call. Danielle Contreras, NP was very thorough with my TELE visit and she did it via video conference, I was so happy I didn't have to drag myself out of bed and she took her time. To say I am beyond thrilled would be an understatement.

DO NOT get Suzanne Chang as your provider. She's always rushing, she won't even do any kind of…read moreassessment, and just ask you a few questions and leave. She is retiring soon so she does not care. Your 30-60 minute appointment slot with her will turn to just a few minutes. It looks like all she care is making money out of medical insurances.

I rarely leave negative reviews, but this office has reached the point where I have to share my…read moreexperience. My appointment was originally scheduled for yesterday. I went to the Temecula office I've always used, only to be told I was at the wrong location. At no point was I informed that my appointment location had changed. To make matters worse, they had also switched my doctor without communicating that to me either. After rearranging my schedule and coming back for another appointment, I was checked in, taken to an exam room, and then left there for over 30 minutes past my appointment time with no updates or explanation. I understand that medical offices can run behind, but basic communication and respect for a patient's time should be expected. The biggest frustration is that this practice has become so large and corporate that it's nearly impossible to speak with a real person. Getting answers or resolving simple issues feels impossible. What was once a practice I trusted has become one of the most frustrating healthcare experiences I've had. Poor communication, scheduling mistakes, last-minute provider changes, and long unexplained wait times have convinced me it's time to find a new primary care physician. I sincerely hope they take a hard look at how they treat their patients because the level of customer service has declined dramatically.

I've searched for 5+ years to find a doctor who will REALLY listen to me. As a young woman trying…read moreto figure out my complicated health issues Dr.Sharp is the first person to really take into account what I say and provide me with accurate care! She is everything I have been searching for in a PCP. The rest of the office staff is good too, I've never had any trouble scheduling, rescheduling, or calling with questions. If they ever miss my call they return it in a timely manner.

Dr. Gounder is amazing! Never have an issue with anything. He truly does care about my wellbeing,…read moreand he's always going above and beyond to make sure that I'm getting the right treatment. Definitely hard to find in my years with previous MD. The staff is amazing as well. I'm really happy that I found this place.

I am not one to write a review but this place seems unorganized and a huge SCAM! for your money…read more It's disappointing because coming into the office the staff were so friendly. Jun 11 - i came in for my concerns and annual wellness check/blood draw. went to check out, i asked the receptionist lady if there was a copay and she said no. Jun 18 - follow up to review my test results, one test was missing so they drew my blood again. Went to check out and i asked the guy receptionist if i had a copay he said no. It didn't seem right so I double checked with him and the lady next to him said i do have a $30 copay (so i paid). After a week i called to check on my results cuz i didn't see anything posted on my online account and i was informed my doctor was out and that a doctor needed to review my results with me. They tried to schedule me in office but i asked if it can be a call cuz i didn't want to drive down again. June 27 - got the call from the doctor to review my results (still didn't get why i couldn't just get a copy of my results online, my old Sharp doctor would usually just have the results on my app.) About two weeks later (July 7) i receive a bill for $50(or so) so i called them and they advised that my insurance didn't cover my initial appointment and told me i'd have to reach out to my insurance in regards to my confusion so i did. it looks like the insurance and medical office settled something because the app showed i only owed $30 after a few weeks (July 28) so i paid for it. Aug. 8 i see another bill for 2 different dates for a total of $60 so i called again and the lady on the phone said it was for my first appointment (which i recently just paid for) and my video call (video call that shouldn't have even happened if they didn't mess up on one of my test results). They're literally charging me for everything even if it's a mistake on their end.

I have been a patient of Dr. Munif Salek MD, FCCP for the past several years, and I am very pleased…read morewith his warmth and caring professionalism in treating me with my pulmonary and sleep apnea. I would highly recommend Dr. Munif Salek to anyone needing a professional caring doctor related to pulmonary or sleep apnea treatment. Scott Partridge

I give Dr. Salek five . He is concerned and caring to all his patients. He is knowledgeable,…read moreprofessionally, and good sense of humor along with his excellent bedside manner. Just seeing him makes one feel better. His office staff are an asset to his practice. Everyone proficient and pleasant and very courteous.​

I have been going there for six months, and it's been 100% AWFUL in every aspect. You can't get…read morethrough to the actual office to speak to anyone or make an appointment. You get sent to some other country to make appointments or getting a message to your provider, which don't get to the provider. I had a very important message to let my provider know that I was going to wait on my bone marrow biopsy which my provider told me that she didn't get it. As well, when I did go to my follow-up appt, my provider ordered the wrong bloodwork, and the office sent me a message to do the bloodwork before my appt. which I did, and it was the wrong bloodwork and I didn't get any answers as far as what my issue was. As well, the billing department is terrible. For 5 months I called repeatably trying to get a billing statement with no success! As well, I had to call many times asking them to subtract off the co-pays I paid. They told me that would be sent to the statement dept., which there was no such thing in the end. You get someone from overseas that barely speak English and they say the same thing, that they will look into it for you and call you back and they don't. I was finally able to get transferred to a supervisor that promised to email me a statement and mail me one as well. I never got either one. I got a copy of my ledger a month later with no return address to send the bill. I had to send her three more messages and threaten to get an attorney and, a month later I got a letter stating that they have been changing the billing process and I was sent another copy of my ledger, not a billing statement. But, on the letter they typed out the billing address to send my payment. This office runs absolutely terrible in every aspect! And anyone that has cancer or trying to find out if you have cancer this place will cause you an unbelievable amount of stress when that is the last thing you need. I now have to go to another Oncologist to get the correct bloodwork ordered so I can get some answers, after waiting for 4 months only to have the wrong bloodwork ordered and no answers. I will continue to file complaints with other organizations that will look into the way this facility is operating, AWFUL! Betsy C

I want to thank Dr. Kandahari at the Oncology Institute in Temecula for the professional, thorough…read moreand kind attention. Having an oncologist who is educated and caring in this field makes this medical challenge a bit easier. And thank you to Maricella and Dr.Kandahari's medical assistant for their kindness and caring attitude.