I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Ray is amazing! He helped me with getting a visa and it was handled smoothly and efficiently. He is…read moreprofessional and helpful.

We booked a two week celebratory trip to Japan, for our son's graduation. Normally I don't use a…read moretravel agent, who needs that when I can book thru Expedia? Honestly, this was the best trip ever! Granted we gave Michelle a healthy budget, but honesty, my son will only graduate once from high school, and our pride is abundant. Michelle Keith planned tours, hotels and transportation... which made vacation just that, a vacation, a break from planning our trip myself. We had awesome guides that spoke English and taught us how to navigate the mean subways of Tokyo and Osaka. We had fun sumo show and onsen hotel, with a private onsen (hot tub) taking into account the tattoos which are prohibited by the Japanese ppl- we should have stayed in longer. We had a pirate ship tour of lake Ashi, and gondola ride to the sulfur mountain (smell wasn't nice) view was amazing! We saw shibuya crossing and Harajuku- went to Ginza and Shinjuku- ate inexpensive Wagyu which was so good!!! Sushi, ramen, tonkatsu. Sardines (my son did this- the eyes creeped me out). Hotels are Japanese size (small) so if you have three grown ppl, consider two rooms. As much as I love my son and husband, we needed space from each other. We had the best time and will definitely be booking our next excursion to Europe with Michelle. Michelle suggested other excursions and places, and also days of rest. We averaged about 7 miles of walking a day, so make sure to bring your comfy shoes and hit the road to beauty, and clean everything (subs, streets, and hotels). Kampai!! (Cheers!)

If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

I wish there were an option for 6 stars. Debbie is an absolute rock-star! I had a very tricky…read moretrip to plan and she knocked the ball out of the park. Every time I use her services I am impressed with her thoroughness, professionalism and wonderful spirit. Getting us into Venice, as short notice and during Carnival was truly the work of a magician!

We approached Titan Travel to arrange a long-desired "bucket list" trip via rail through the…read moreCanadian Rockies. Their team pulled together an amazing trip, riding the Rocky Mountaineer observation cars from Vancouver to Lake Louise and arranging our stay at Chateau Lake Louise and RimRock Hotel in Banff. Not only did Titan take care of all the arrangements, they gave us a tab-indexed binder three weeks before the trip with all the documents, contact numbers and hotel and flight details we might need. Not only was this invaluable during the trip; it will also serve as a lifetime keepsake of our experience. My thanks to the Titan Travel team for an amazing vacation.

Called the office and spoke with David regarding applying for a VISA to China; David was…read moreknowledgeable and very helpful over the phone and will definitely visit the office next week and have David handled it. Thank you, David.

We did a presentation and told we would get a free cruise and two night hotel stay.. Well vouchers…read morerequired you to enter your bank account info in to activate vouchers and of course there were fees to activate... No thank you

This place is great, and really is the BEST alternative to the DMV, being a local to Pasadena, and…read moreliving just down the road. This place comes in clutch! They helped me register my recently owned Mazda Protege 5 , which I actually later sold. They also helped officiate that, and even left a great impression on the new owners buying our dear old Protege 5!

Worst possible service. They failed to quote me on new insurance and delayed the entire process…read morebecause I had just filed a claim. Waited and waited, until I got tired and renewed with their competitor. But it gets worst, now they are creating all kinds of problems with an open claim, refusing and questioning and damages. Had never opened a claim in 15 yrs with this insurance and now that I need them they make it VERY difficult to lower their expenses. I don't recommend this insurance!! Learn from me. Never AAA again!!

Jin Travel's Visa application service for China tour is very economical and efficient. They save…read moremy time (to go to Downtown and fall into long waiting line) and money. I also reserve air ticket with them, their agent is professional and considerable which you cannot get the same service thru other on-line air ticket service. However, the price is still competitive with on-line service companies.

Excellent service and very friendly staffs! I had my China visa renewal and they helped me and made…read morethe experience easy!

Fiona is a liar and a cheat. She booked a trip for my mom and her friends to visit China and…read moreSoutheast Asia and was responsible for applying for their visa. When my mom was not allowed to enter Cambodia she had to book an emergency return flight back and Fiona refuses to refund the remainder of the trip that my mom lost out on. Furthermore, she denied asking for any passports and says she "never asks for passports when book." I find this blatant lying as a major red flag for this agency. When has anyone ever booked an international flight without passport information let alone apply for a visa? DO NOT do business with Fei Yang Travel and especially with Fiona.

No communication. Less than a week to departure, still no information about airport pickup. Messed…read moreup customers name.

Yelp 100 Challenge 2017 - 67/100…read more My uncle travels really often and he recommended agent Karen Huang to me. She used to be at Champion Travel, but we switched over after she started at Fanta Travel. My sister and I both book our flights with Karen. She's our go-to person because I literally send in our travel dates via email and Karen sends back an itinerary usually within a day or two. Although it sometimes takes a couple of back and forth emails to get things right, I personally think it's still hassle-free. I like how Karen calls and follows-up whenever she has a question. Overall, I've never had an issue with any of my travel arrangements for the past 5-6 years, so I guess we'll be staying with Karen for a while.

This is a retroactive review and shout-out to the fantastic team that helped me during the…read morepre-pandemic era with my international business trip to China and passport renewal. As the trip was fairly last minute, I did not have a chance to stay on top of my passport. And so I engaged 123 Travel to help me with expediting the process. Their fees were reasonable and they were knowledgeable and professional in everything I needed to prepare for my first visit to Shanghai. They also have a courier service option to deliver the passport to me in person, though I did not opt for that as it wasn't THAT last minute. Otherwise, I would have. Glad to see this agency survived the pandemic years. The very nice team at 123 Travel had gotten me out of a jam. They are established enough to be on the radar of the Big4 cpa firms and it showed. Anecdote: they are bilingual in English and Chinese

Willy did an excellent job in managing the booking for our 12 night Italy ,…read more Turkey and Greek Islands Tour on Celebrity. She booked us a great room midship on the Edge. Willy was really responsive to our many questions as we do not normally go on cruises. We can tell that she is very experienced and knowledgeable travel consultant. Thanks to her we have booked a future Celebrity cruise to Asia.

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!