Dr. Ackerman takes care of our entire family. He has been our doctor for 35 years. My husband and…read moreI receive the most helpful and caring advice and are provided with everything we need to maintain our health. In times of sickness, we are seen quickly, given time to explain what is wrong, and given whatever medications, tests or other care we need. During grave illness, Dr. Ackerman is always a phone call away when the practice is open, and has coverage when he is not available. He has also referred us to great specialists when necessary. Our extended family also all se Dr. Ackerman. We are grateful for all he does for us. We highly recommend him.

I think Dr Ackerman is not just a great dr, he becomes a great friend. He is the kindest dearest…read moredoctor I have even met

I have been a patient here for many years - Great doctors. great staff - They immediately return…read morecalls or messages ... really happy with them- Dr's Edelson and Dr. Lanman are super kind and great doctors.

Dr Klein and his group are literally life-saving. Always very thorough. Highly recommendedread more

I have no regrets switching my PCP to Dr. Koo!…read more I've been his patient for maybe only a year or so, but I knew he was the right doctor after just one visitation. He's a very personable and comical man, in his own charming way. He's extremely straight-forward and isn't afraid to say what he feels, which may throw some people off at first. I always have such interesting conversations with him during my visits, and I appreciate the detailed advice he offers me for my future schooling. You can also tell he's very devoted to the job because he's even willing to give work calls at 10 pm at night. My parents go to him too and they approve of this office as well!

I accompanied my partner to this office in June, 2025. Upon entering the waiting room, we were…read moregreeted by a dog running up to us and angrily barking at us. The receptionist removed the dog. Surprised, I asked why she'd brought her dog to work, she said it wasn't her dog- that she'd never bring a dog to the office. I sensed that she wasn't happy about being responsible for the animal. l'd give this "doctor" a neg.10 if it were an option! He ignored serious symptoms my partner has been having. Some VERY serious symptoms in the past 3 months. Complaints of extremely low energy, weakness and pain in arms, loss of dexterity in right hand, elbows shoulders, lower spine, right side, legs, frequent (every 2 hours) urination, hearing loss, were all ignored even when I pointed out that many of these symptoms are associated with some serious diseases! For several years he has had severe subcutaneous hemorrhaging and bruising all along his forearms from the slightest impact. Markings so black, blue,and purple, that at first glance look like Rorschach tattoos and don't go away! My partner sees Koo 3-4x/year for routine health checks. How could he have missed the bruising on his arms? Koo's response was to prescribe prednisone for inflammation. When I asked about referral for further evaluation i.e. MRI, kidney function test? other tests? even asked if PT could help with weakness arms. legs, etc. Koo wrote "PT" on a prescription pad! Not even a referral for bloodwork! The response was a smile, a comment that I am a "tough lady" aka difficult! On July 14, 2025, my partner collapsed and was rushed to Montefiore Nyack Hospital, where he remained for 11 days having been diagnosed with multiple myeloma!! Hallmark sign: elevated Ca in the blood!~ And that bruising/subcutaneous hemorrhaging, btw, is a symptom of multiple myeloma as well! Koo missed all the hallmarks! And he never followed up with a phone call to see how his patient of 20+ years was feeling! My partner has had radiation therapy, is now in a nursing rehab facility. He is extremely weak and will be receiving chemotherapy weekly for at least a year if not longer. I can't help but think that symptoms didn'thave to get this severe. Had this been picked up a year or two ago or even a few months ago, he wouldn't have gotten as weak and as ill as he is now! I wouldn't recommend this "doctor" to anyone-not even for a common cold!

My PCP and doubles as Gastroenterologist for years. Dr Kam's vast medical experience has convinced…read moreme there is no need for other doctors. He and the entire staff is professional, kind, and absolutely listens to every word you say and takes everything into consideration. I wouldn't recommend anyone else. Small private parking lot in front however plenty of street parking available all day.

Dr. Is very attentitive makes sure he does all the testing for patient. I searched him through yelp…read moreand just like all the reviews I really trusted him as my kids doctor. Most importantly he has a good bed side manner but so are all the nurses here! Front desk also are very friendly and tries hard to help. Been having complication with kids fever and asthma but they were very very friendly helping us out to get appt asap and getting drs note for kids school. Not much wait time to see dr! Thank you!!!

Don't go here. I've been a patient of Dr Appelbaums for years. It's impossible to get prescriptions…read morerefilled without calling several times. Getting a specialist appointment took me 3 years. This office is grossly negligent bordering on malpractice with the way it treats its patients.

I have been receiving care from this group for many years. Most of the physicians I work with…read morebelong to this organization. The app is easy to navigate and the results of testing very accessible. The parking is very ample and convenient. There are some superb physicians and some lesser ones as part of this group. Bottom line, as expected, it all comes down to pairing with the "right" provider.

Referred to orthopedic doc. Took c-rays, then drained my knee! Solved painful problem in an hour!…read moreThanks!

Optum is not optimal!! Frustrating experience every time! Delayed prescriptions. Incorrect…read morevaccine record ( MD stated I received a shingrix vax when I did not). Someone entered incorrect information in the Record!! Calls are a full time job-Got bounced from portal - unable to reach MD office ( on hold over 25 minutes) finally spoke to a "nurse " who had an serious attitude- she referred to blood tests results when the call was about medication. I no longer have confidence. I'll be leaving Optum!!

Dr. Pauline Mizrachi is amazing. The staff is wonderful. Was easy to make an appointment. I would…read morerecommend anyone at this office, if you are looking for a primary care physician that cares.

Another visit. Appointment at 3:00 for echocardiogram. Still waiting to hear results at 4:45…read more Nurse came in to apologize for the wait. BFD! It was like déjà vu from the last appointment

So after 15 years of being a Prohealth patient I AM DONE. Primary care needs to change their name…read moreto I DON'T CARE. Try calling for an appointment, on hold forever. Great call back system, "leave your number and we will call you back ASAP". I called 4X w/o a call back. MY (EX) primary refused to refill some RX w/o seeing me for a few months. She is 100% correct. The only problem is she is not available for 2 plus months! So I left he a message that I can't get an appointment can she step in and advise as to what I should do. OF course, no call back except from my pharmacy who received a call that I need to make an appointment. I called again and was advised that my Dr. is not available. SOLUTION is to get rid of every prohealth Dr. I see and switch to a new group.

The absolute best primary care dr I've ever been to. She cares for her patients and her work, as…read moreits evident in her practice. Can the call center use some work? Heck yes. But that doesn't take a bit away from the fact that when you see her, you'll see how great she is. She takes her time going over your health issues, your meds, everything in your chart. She's funny too. She makes me feel at ease when I'm freaking out. I absolutelu love her and reccomend her to everyone.

She's the best - very thorough and caring- I have seen her for years and visit is always pleasant.read more

I got a appointment quickly. Front desk was nice and even tho I had to wait, it wasn't super long…read more The dr was nice enough and I had a bunch of bloodwork done. I got the results back and I'm not a dr so when things come back looking not normal, it worries me. I had to call the office to follow up and left a message but didn't hear back for weeks. weeks! And then when I finally do get a call back, it's not even from the dr and they just said everything looks fine. yeah, that's not a dr I want to be seeing. Someone who can't even call me back and I need to call to follow up on my own bloodwork when the results to me, look worrying.

Take care of you. Disadvantage is apart from main Optum so have to go to Lake Success for x-ray,…read morelabs, specialists.