I have been receiving care from this group for many years. Most of the physicians I work with…read morebelong to this organization. The app is easy to navigate and the results of testing very accessible. The parking is very ample and convenient. There are some superb physicians and some lesser ones as part of this group. Bottom line, as expected, it all comes down to pairing with the "right" provider.

Referred to orthopedic doc. Took c-rays, then drained my knee! Solved painful problem in an hour!…read moreThanks!

Don't go here. I've been a patient of Dr Appelbaums for years. It's impossible to get prescriptions…read morerefilled without calling several times. Getting a specialist appointment took me 3 years. This office is grossly negligent bordering on malpractice with the way it treats its patients.

Optum is not optimal!! Frustrating experience every time! Delayed prescriptions. Incorrect…read morevaccine record ( MD stated I received a shingrix vax when I did not). Someone entered incorrect information in the Record!! Calls are a full time job-Got bounced from portal - unable to reach MD office ( on hold over 25 minutes) finally spoke to a "nurse " who had an serious attitude- she referred to blood tests results when the call was about medication. I no longer have confidence. I'll be leaving Optum!!

Dr. Pauline Mizrachi is amazing. The staff is wonderful. Was easy to make an appointment. I would…read morerecommend anyone at this office, if you are looking for a primary care physician that cares.

Another visit. Appointment at 3:00 for echocardiogram. Still waiting to hear results at 4:45…read more Nurse came in to apologize for the wait. BFD! It was like déjà vu from the last appointment

So after 15 years of being a Prohealth patient I AM DONE. Primary care needs to change their name…read moreto I DON'T CARE. Try calling for an appointment, on hold forever. Great call back system, "leave your number and we will call you back ASAP". I called 4X w/o a call back. MY (EX) primary refused to refill some RX w/o seeing me for a few months. She is 100% correct. The only problem is she is not available for 2 plus months! So I left he a message that I can't get an appointment can she step in and advise as to what I should do. OF course, no call back except from my pharmacy who received a call that I need to make an appointment. I called again and was advised that my Dr. is not available. SOLUTION is to get rid of every prohealth Dr. I see and switch to a new group.

What a rare find today, medical doctors that really care...this husband/wife team are absolutely…read moreamazing. Professional, compassionate, extremely intelligent and thorough, I can't believe I was able to find a family medical practice that is so genuine. Lucky me! I travel from Fort Lauderdale when in need and suggest you try them!

She is knowledgeable, professional, has a great side bed manner and is an awesome,amazing doctor…read more Loved that I found her. She's been seeing me for a couple of months but I hope she'll be my doctor for as long as I she's in practice. Nearly no waiting and gets back to you ASAP. I highly recommend her. If I can give her a 10 out 10 stars I would.

He and his staff professional and nice to deal wirh. Dr. Explains it patiently and listens. Highly…read morerecommend!

Dr Rochester has a great bedside manner and takes the time needed to guide his patients to the best…read moretreatment for them. I highly recommend him!

I've been going to Dr. Joannow since 2003 and I adore her. In the interest of full disclosure, I…read moredid send two friends to her and they didn't love her- Doctors are a very tricky thing and I can make no promises that she's the right doc for you just because she's right for me. Here are just some of the reasons I love going to Dr. Joannow: 1) She gives me an HIV test as part of my annual exam. It has nothing to do with my sex life, it's just a routine thing that she believes in and I think all doctors should follow suit. 2) In seven years she's maybe bruised my arm drawing blood once. I have colitis so I get a lot of blood tests, and this kind of track record is amazing 3) She's very concerned with female health and likes to be kept in the loop with my ob/gyn. 4) She loves to chat, but also listens and is very responsive to concerns and requests. 5) She's on call. I know it sometimes frustrates her because people take advantage of this, but it really is reassuring knowing that I can ping her on her cell phone in an emergency. 6) She supports local business and turned me on to Olympia Chemists, which is my new pharmacy and beats the hell out of CVS. 7) If she's booked up and you need to get in to see her she'll make every effort to squeeze you in- you just have to be comfortable with waiting patiently for her to have a window of opportunity between scheduled patients. She's not in her Astoria office everyday because she's sometimes at the hospital and I believe also has a practice on Long Island (I might be wrong about that) but she's a tireless and devoted woman who genuinely cares more about the patient than the money. We've shared many a gripe about Insurance companies and poor interpersonal skills within the health care industry. Again, I can't promise that a doctor that's right for me will be right for you, but I recommend giving her a try. Oh, also of note, she has a policy for referrals and other types of paper work. She prefers to have a week to get that sort of stuff done, because doing it all at the time of request would eat-up her time with patients. It's a bit of a pain, but I understand why she has that policy and I appreciate the thought behind it.

I love Dr. Joannow, I visit her Astoria office on 23rd Avenue. She never rushes me, really listens…read moreto what I have to say, and will squeeze me in on super short notice if I'm really not feeling well, absolutely love her!

I visit my internist at this location that is employed by Northwell Health. Marius Leon Pessah, MD…read moreis a New York-based Northwell Health physician who specializes in Internal Medicine and is one of the doctors that resides at this locale. The medical office is in excellent condition, but a face lift that offers a welcoming environment, with modernized lighting would be an added pleasure to the waiting room. Meanwhile, the staff is friendly and very accommodating for waiting patients. Marius Leon Pessah, MD is my primary physician at this location. I have been incredibly pleased with my experiences with the doctor. He treats you with professionalism and care. Although the doctor does have a busy practice, I have been always able to schedule an appointment easily and I have received a response to any questions often the same day that I had called. I have consulted with other doctors in my life, and I am fortunate to find a MD that is knowledgeable, accommodating, and concerned as Marius Leon Pessah, MD This a doctor that makes an investment in the health and well-being of his patients. A rare quality that I have not seen from other MD's. I most definitely recommend Marius Leon Pessah, MD

Doctor Rucker has been my doctorfor 30 years. He is my GP. He also took care of my mother. He…read moreknows who I am. And has.made many referrals for me. Whenever I reach out to him by phone or through the portal, he always gets back to me quickly. When impresses me most is that he knows who I am and he manages my medication. The neurologists, and I've had quite a few, don't seem to care about any medication except for MS medicine he interes my whole person..

On hold with them right now. Going on 30 minutes. After hanging up on me 3 times in a row, the girl…read moreat the front desk finally answered and said "please hold" with the nastiest attitude and placed me on this 30 minute hold. I'm sure she is not intending on taking the call. My aunt is 82 years old and has had many very serious heart issues in the past year, been in and out of ICU. All she needs is her medication renewed. My whole family and I have been calling and leaving messages for the past week with no answer or no call back. I finally (after a week of trying) got in touch with someone yesterday who ASSURED me they sent over all 6 and then rushed me off the phone. Got to the pharmacy and they hadn't sent over anything!!! Planning on pursuing legal action at this point. Disgusting office and they don't care at all about their patients.