I had a blood draw this morning at the Long Pond location by Latisha. I will never go back…read more Latisha was awful, unprofessional and perhaps under the influence of something. She kept repeating how tired she was. She asked me for my DOB 3 times, asked how to spell my simple last name 3 times, read my address in the computer wrong and said she couldn't find the doctor's order. I had to remind her the paper I just handed her was in front of her. She poked me three times, I am bruised and sore. Previous phlebotomists never had an issue finding a good vein. Worse, other patients blood samples were lying on the counter. She didn't apply the appropriate labels on my tubes, she stuck a hand written label on my blood samples and said she would do it later. She wasn't wearing a name tag. When I went to do my urinalysis I asked another employee what her name was. She told me to place my cup of urine on her desk, rather than leave it in the bathroom. I will ask my doctor for a repeat as I have no idea if the results are accurate. If you were there today and had Latisha, I would highly recommend you ask for a repeat because the results could be inaccurate.

15 minute wait, it was packed by the time I had my blood drawn! The woman that took my blood was…read morequick and it was painless, she was very nice. However, the lady taking insurance and photo ids at check in, was rude, and talking inappropriately about one of the other customers that didn't speak English. There is a big glass wall they were sitting behind and one of the girls even pointed. I was embarrassed for the poor woman who didn't understand. Customer service is seriously lacking here.

This lab used to be great before it was taken over by Rochester Regional Health. How can…read morephlebotomists who take blood all day not be able to get a vein? Yes, my veins are small but I've never had someone not be able to get blood from my veins. Not only could this woman not get my vein, but other people who were leaving when I was coming in were complaining about the same thing. I went back a second time and was unfortunately greeted by the same woman. I asked to see a different technician who excelled at getting small veins and she said they were all the same and would not allow me to see a different tech so I had to leave. They do not have a receptionist or any sort of management to talk to, so you are at the mercy of whoever opens the door to call you in. Where is management???

The older we get, the more consideration we have to have for our health. A couple of the most…read moreimportant things most people are aware of, and should know is, Salt and Sugar. These are what I say are a couple of the evils that can hurt you. But there's many other factors involved, don't let me throw you off. LOL Each year I have my blood work done at the U of R laboratory on S. Clinton avenue, Brighton. There are many other places to go but I just favor this spot, my Doctors office is right across the street. From making your appointment, to check-in and parking, everything is a simple process. They also take walk-ins which I've done. The staff is very professional and polite. I highly recommend them.

Very convenient walk in service. Results were available within hours. Many locations and was able…read moreto walk in on a Sunday morning.

I'd recommended Kevin to anyone !! My boyfriend & I are first time home buyers so this whole…read moreprocess has been a ton of information and new experiences thrown at us. Kevin was not only an amazing guy, very down to earth and made this fun but we left feeling completely understanding of everything we had just walked through and gone over.

I couldn't be happier with the Home Inspection Kevin completed for me. Kevin was incredibly…read morethorough, even outdoors in 19 degree temperatures. He walked me through the entire house, basement to crawl space. He noted every little issue and explained to me clearly the things I should do upon closing and into the future. He even showed me the breakers and said that they were his favorite brand because of their durability and versatility. Because of Kevin's attention to detail, I felt completely comfortable signing my purchase agreement! I would highly recommend Pillar To Post, and Kevin Heath, to anyone needing a trustworthy home inspection.

I am a retired RRH nurse. Today I went to the lab on Ridgeway to have my blood drawn…read more The waiting room was packed and there was standing room only I arrived at 8am, people were complaining that they had been there since 7 am and were still waiting when I arrived at 8 am. They said they did not see a phlebotomist and no one was called back to have their blood drawn. They also complained that there was no notification of a delay. I sat there till 8:30 and decided to leave because I had a doctor's appointment,other people were leaving also and they were not happy. I don't understand why someone did not explain or notify us of a delay. As a medical professional I find this unacceptable. I will find another lab to have my blood work done.

From the owner: If you're a patient, healthcare provider or an employer looking for laboratory testing services,…read morecontact the staff at Rochester Regional Health Laboratories. Since 1975, they have been providing quality lab tests for their customers. The company performs more than 15 million tests annually in all medical disciplines. For employers, they offer drug testing for pre-employment screenings, as well as to test for substance abuse. They offer a range of services in pathology and cytopathology and provide expert advice on their findings. With a comprehensive menu of women's health services, you can count on Rochester Regional Health Laboratories for cervical cancer screening and STD testing as well as routine wellness tests, such as pap smears. Their team understands that every customer's need is different and will take the time to customize their diagnostic offerings and adapt to your individual needs. They will always do whatever they can to meet your requests while remaining in accordance with medical guidelines. Sample processing at Rochester Regional Health Laboratories operates 24 hours a day, seven days a week. This means their staff is always available whenever you need them, and allows them to return the results of the lab tests to you in a reasonable timeframe. Typically, turnaround time is 48 hours...

We hired Melody to complete blood draws for a large research study. She responds promptly and with…read morecare no matter what time or day of the week. I wish all medical providers could achieve this level of professionalism, flexibility and dedication. She can turn on a dime and problem solve when issues come up and all delivered with a smile and reassurance. I give Veinflow Mobile Phlebotomy my highest rating and best recommendation!

Melody is amazing! She is super kind and loves what she does! I truly wish all medical providers…read morecould be as wonderful as she is!