Not impressed with this company. We've been using them for a while, but the service has definitely…read moregone downhill. The service technician is usually in and out in about five minutes to spray, with very little "dewebbing." I even took pictures of the eaves and surrounding areas right after his visit to show them that hardly any cobwebs were removed. When I called the office, they kept insisting I check my cameras, claiming the technician did deweb and that "cobwebs can come back overnight." (See attached pictures.) After multiple calls and back & forth with their customer service, they finally agreed to send the technician back. When I asked to cancel, it was another ordeal, I had to call several times just to get a confirmation on the cancellation. The office staff, especially Kimberly, were condescending and unprofessional. If they care about their business, they should reconsider who handles customer calls and customer emails.

Disappointed by this business. Employee Kimberly is rude and harassed me on the phone when trying…read moreto cancel service.

Really nice people always try to help one way or another. In…read morethe past i had bad experience with the office person now that their is a new person Daisy the office secretary is a very sweet lady always really professional and helps out alot now iam fully happy great office lady and freat caregivers. I really recommend this agency . They cared for my father 1 year couldn't ask for more

They offer top-quality care services for your loved ones. I'm overall very satisfied with their…read morelevel of professionalism. Most affordable prices I've seen in Ventura County. I would highly recommend this company.

We just started using Miracle Maids, and we couldn't be happier…read more Like so many people we are just overwhelmed with how many things need to be done. We only wish we called mircle maids sooner.

When I first moved to my new house in 2020, this company was wonderful and communicative. I used…read morethem a few more times after that in 2020. I stopped using them for a couple of years because I did not need them. Until last week. Not sure what happened but their communication needs to be better. I think their cleaning crew is great when I used them in the past but their scheduling services needs better communication. I had a change in my own schedule (moving completely due to military so I had to turn in keys). I needed the house cleaned by the 1st of June instead. Here's where things went wrong with their communication. I will say that they did NOT HAVE to accept my request but they did. All I ask that they communication with any change if they could not make this happen. Here's the timeline with pictures attached - 12May2022 - emailed confirmed 02 June 7am appointment - 31May2022 (~4pm)- I emailed requested change last minute. They emailed a confirmation for 01 June 7am appointment. - 31May2022 (~5:30pm) - They emailed another confirmed 01 June but changed to 8:15am appointment - 01Jun2022 (8:15am)- Cleaning crew did not show up. I called and left messaged, emailed, messaged on yelp asking for any communication from Miracle Maids. My house was empty with no furniture. I left a note for them to come in and allowed my neighbor to watch my house due to my son's promotion at 9am. Only communication was from the messages on Yelp stating that they passed on the message to the cleaning team and have a great day. Nothing else. I asked if they had a time frame of when they will be there and they did not respond until 10:24am. I came back from my son's promotion (it was down the street) at 9:30am and still no communication. I called, left messages on their answering system, messaged on yelp. They finally texted me at 10:24am (2 hours after scheduled appointment) that they did not have an available team anymore. Bottom line up front, just communicate from the beginning. I understand life happens, emergencies come up but 2 hours later, they couldn't say that earlier? Again, I would have been fine doing this service myself but if you commit to something, COMMUNICATE. If I would have known that they were at least TRYING to find a solution, I would have understood.

The business is run by a dedicated husband-and-wife team who are clearly at the top of their craft…read more I bought a few kitchen appliances from Home Depot, and this is how I found them. They proactively reached out via text to arrange a convenient time for the installation of my new kitchen appliances, which included a dishwasher, a natural gas stove, and a built-in microwave drawer. The installation process revealed some unexpected challenges, particularly with the gas range connector kit, which unfortunately did not align with my existing gas line. Randy, the skilled technician, amazed me with his extensive knowledge and meticulous approach. He took the time to thoroughly assess the situation and explained every detail of the job in a way that made it clear he genuinely understood the intricacies involved. I soon learned that he is not just a technician but an experienced handyman with a wealth of expertise. I felt incredibly fortunate to have found such a real expert to handle my installation needs. If you're seeking an honest, skilled, and reliable technician to install your household equipment, Randy is undoubtedly the one to call!

Excellent service, professional, and efficient. We needed to replace our dishwasher which was very…read moredifficult to remove. Randy delivered our new dishwasher, and found a way to remove the old one with such patience and determination to get the job done. I highly recommend this company!

I have used Buck's a couple of times, now, and I am very happy with their service. I had to…read morecoordinate around a carpet replacement and the carpet people had some setbacks. I was able to move the movers' arrival time to get everything back in place at work before the workday got underway. Buck was easy to deal with and his crew was friendly and helpful, working as a team with great attitude and smiles. I will continue to think of Buck's first when I need that kind of work.

Buck and his team are absolute professionals when it comes to moving heavy equipment. I hired them…read moreto move some press equipment for my printing business that is both very heavy and very delicate, and the crew that came was super efficient and moved everything safely and quickly to its new location. Buck also was very easy to work with and very communicative over the phone. These guys were and absolute pleasure and I'd recommend them to anyone needing heavy stuff moved safely and efficiently!

Martin, was awesome! I did not end up needing a bail bond. He was super informative and helped…read moreproviding much needed information. Highly recommend!! Thank you again Martin!

I would have used this guy but he was really rude when I called. Practice better customer service…read morefor more business ‍

Well ... I approached this fellow from Nelson Exterminating while he ate his lunch parked at…read morePopeye's chicken. "I have a gopher problem" I declared... whereupon I engaged the fellow in conversation... questions and explanations of my observations and efforts. It was like the movie Caddyshack with the comical but bullet-proof gopher vs Bill Murray. https://www.youtube.com/watch?v=NaqGBF9nUb8 So the fellow gave advice for me to try... sigh ... but I had been battling, poisoning and bombing this critter for months. He was digging up and destroying my lawn! Why just after I bombed him again... he stuck his head out a hole and glared at me patiently. Almost to taunt me ... "missed me again, SUCKER!"!? I scheduled to bring in a Professional Assassin / exterminator!! So it's been about a month since the service call from Nelson's. I waited to post until I could be fairly certain of the results... and it seems near certain our unwelcome gopher has "met his maker"!!! Got him with 1 service call ... as the gentleman from Nelson's said! BTW - they only accept cash or checks it seems. No credit cards? :-)

We've been using Nelson for over 15 years now. Love the service, the staff is wonderful and Chuck…read morehas kept up pest free. Highly recommend these guys.

Marlene just left our home and carefully took care of our notary needs..She accommodated our busy…read moreschedule and showed up to our home on time. She was very fair in her pricing...She was very knowledgeable in reviewing our documents. A lovely person.. Highly recommend. We will definitely be using her services again.. Thank you Marlene for helping us.

Just had a great experience with Marlene and the notarizing of our documents. Marlene answers her…read morephone, which wasn't the case for others I called and we made an appointment and she showed up on-time. That is so important when getting my Board Members together for a signing. I highly recommend Marlene for your notary work. Thank you!