Everything from calling Bonnie about the various flooring options to ordering to the timing of the…read moreinstallation was wonderful. A major plus is the that this company is a family-owned, local company with outstanding products and impeccable service. Highly, highly recommend.

Nick redid my flooring tearing out carpet and laying vinyl laminate and it looked great! He also…read morescraped the popcorn ceilings and retextured them for me. Nick was very reliable and great at communicating throughout the project. I really appreciated his work ethic and would absolutely work with him and his team again in the future!

Was at Stovers today and had a question about pricing regarding some pavers and if we purchased all…read morethat was in stock (5 pallets worth) would they consider discounting for bulk buying. The associate called the owner and the owner said, "No, in fact that he planned on going up in price by 25% per pallet the next week". So instead of giving a bulk price or just saying no that he could not do that he stated that he was going to raise the price by 25%. I am extremely disappointed in the unprofessionalism and the pressure tactics that were attempted to be employed especially being a long time customer for many large home improvement projects. Buyer beware as this was a shocking experience.

Dolores, Morgan, Michael, Tony and Cheyenne took great care of us today! We found great deals on…read morewaterproof click flooring for our bathroom, a ceiling fan for the bedroom, and a shower surround for a bathroom. They have appliances, lighting and about anything you can think of. Stop by!

I highly recommend Creative Carpet & Tile. We had tile installed in our kitchen and laundry room…read moreand it looks AMAZING!! I could not be happier. The process from the beginning to completion was seamless. Sammy and Dave were professional, pleasant, and so easy to work with and Mark did a fantastic job laying the tile. He cleaned up each day and everything was perfect at the end of the job. They have installed carpet for us in the past as well and again, did an amazing job.

Creative Carpet gets the most positive rating I can give. The customer support and service offered…read moreby this company is unbeatable. Sammy McNeeley spent a lot of time with me, helping me choose the perfect carpet and finding just the right color and weave. He worked with me in the most courteous manner, quickly responding to any emails I sent, and he managed to schedule the carpet installation within a narrow schedule. Highly recommended.

Deck Maintenance and Re-Build - Woodpecker Builders John…read morereplaced many boards on the two decks length of our house, removed vertical posts and replaced with horizontal cables to improve our view of the golf course. He and his team power washed the decks, sanded and re-stained the decks. John is a wonderful communicator, a pleasure to work with, and his prices are reasonable. John is going to work with us on another project in the near future. I highly recommend Woodpecker Builders.

These guys are great! Top notch service and manufacturing. We shopped the manufacturing process…read morewith several vendors. They are not the cheapest or the most expensive, but they use state of the art CAD system for measurement and production of counters and vanities. We worked with Sandy on layout including preview of different pieces. Demo of existing was done one day and the installation the following. White glove handling with customized dolley for transport of the slabs as vanities were quartzite material and leveling equipment required for fusing of the seams. (I was a little hesitant on the vanities as a subcontractor on a previous job several years (different company) shattered a plate glass mirror trying to fit a granite vanity (requiring all kinds of extra drywall work since mirror had been glued to the drywall.)

Rocky Tops is Top Notch! We have used Rocky Top four different times for two different homes. We…read moreworked with Sandy each time and she is GREAT! She is easy to work with and knows her stuff. We can always depend on her creative eye to help us coordinate the perfect marble or granite to our designer plans and vision. We will never shop for marble or granite anywhere else! The Mitchells

My husband and I ordered a ventless gas fireplace last winter. It worked really well. One day a…read morecouple of months ago, our fireplace would not ignite. We called Eric at Hearth & Patio. He had me email the details of what was happening. He called in my warranty information, ordered the parts that were needed and had Randy out quickly to repair the components. Our fireplace is now working great! During this whole process, Eric and Randy were beyond professional and were always extremely responsive. We cannot thank them enough for getting our fireplace working again!

Worst customer service. We have installed our fireplace…read moreinsert on 7/3 and found that there was a missing part. Called Hearth and Patio in Knoxville TN, the guy named Brad promised to call back for updates but to this day 9/23, we have not received the parts and have never been able to try out the fireplace. We have called several times and we are promised with updates every time, then we are told that the parts was shipped but went missing. Shipped again but don't know where it went. "I will call you when we have updates" and he never did. It has been always us reaching out after waiting for weeks. We paid about $7,000 including installation and this is the level of customer service we received.

Had a section of gutter along the garage get damaged. They were able to get out to give me quote…read morevery quickly and got me on the schedule. They did a good job in communicating with scheduling and crew arrival. Ian and his crew did a good job. They actually showed up early, got the work down, cleaned up the mess and were on their way, I guess before noon.. The new gutter looks great and I'm very happy with the work

Smith Exteriors did an excellent job on my deck rebuild. They listened to want I wanted, helped me…read moremake decisions to meet my needs, addressed unforeseen issues, and were upfront about the cost. I would hire them again.