These people are nice but we were very unhappy with the installation. The salesman made too many…read morepromises and the info was all wrong. Installers rushed a two day job in one day-didn't match the seams, did not nail down the tacks, (my mother stepped on a tack!) and left some of the job undone. We complained and they said they would send someone out and they never showed. We complained and someone finally came out to repair some of the spots. It was a hassle and took 3 weeks, from the start of the install. I don't recommend them. They gave us a 5% discount after we requested compensation.

The owner and staff are great to work with. Estimate was next day and the work was scheduled for…read morethe next week. It was done in a timely manner and I had no clean up except for a quick vacuum. Would definitely use them again!

Once you go to the "other" home improvement stores, you GOTTA come here!! After a lot of price…read morecomparisons, we LOVE Flooring America the best. Best prices, Best service and BEST quality! Are cabinets will be with this house for decades to come! The LVP flooring too are amazing quality! Love the tile selection too. Much love and appreciation to Matt at the store off the 640 because he is a solid guy! He is consistent and he knows his stuff!!! The pic is a little rough because it's not done yet but it will be stunning!!

We are shopping for flooring and stopped at Farragut location but had a wonderful gentleman come…read moremeasure from their location closer to us in Halls. Curtious and helpful all around.

Trying to find a reliable and meticulous hardwood installer is like trying to catch photos of Big…read moreFoot. After several attempts with other flooring installers I gave up and turned to Yelp. Century Flooring came up first and even though there was only one review at the time, the pictures of the completed floors were as a thousand words! Unbelievably stunning. I called and spoke with Franky Fofiu, owner of the company. He came out the next day and gave me his estimate. I hired him on the spot. Two days later, he and his employee, Albert, showed up and went to work. 8 hours later, a masterpiece had been installed (2 bedrooms). The finished job exceeded our expectations. It was unbelievably gorgeous - perfect in every way. We couldn't be happier. They treated our home as if it were theirs. We can't thank them enough. Anyone we know who is thinking about hardwood installation will get Century Flooring's name and number. I doubt that there would be any who could do a better job. The Wow Factor will be enjoyed for years to come!.

Excellent all around. Great responsiveness and workmanship. Had 4 bedrooms floored and the results…read morewere fantastic. This is the only flooring contractor I will be using going forward. Actually responds to calls and messages. Professional and informative.

This place was great to work with. We had a new shower installed in our home and it's beautiful!…read moreThey have a huge selection of tile and flooring and our salesperson was so knowledgeable. She helped us design our dream shower. Definitely coming back here for our flooring when the time comes.

Great,huge selection! Meredith (thankfully)helped navigate (our vast differences in design…read moreconcepts.) She was masterful. She listened carefully to both of us and brought out various samples, helping us narrow our choices. Her professional design skills and friendliness made us big fans!!!

I had been searching for carpet for two months and I had been dealing with several big carpet…read morestores in Knoxville, but I felt as though they were too high for the area to be covered. So, I happened to go to TSC and noticed Phil's Carpet. I went inside and was introduced to Eddie -a sales representative. Eddie was great at listening to my needs. A true people person. After getting 12 samples and some additional information, I was able to proceed. I paid half down and balance at the end. Phil's is not an absolute store but a flexible one. Next, Eddie worked miracles with scheduling and I got an early morning install. Roberto and Axel came at the promised time to the second! After a few minutes of viewing the area to be carpeted, Roberto went to work. Padding down carpeting down and it was over. Quality assurance was performed from start to finish. There were no loose fibers to be seen. In all, Phil's Carpet is one of the best flooring stores in our area. I would go to Phil's before trying Knoxville stores. Finally , I have to have my kitchen hardwood replaced and I WILL go to Phil's Carpet for my job. Yes, they install hardwood .

I had carpet installed in bedrooms and vinyl plank installed in the utility room. Both look…read morefantastic and are of great quality! Pricing was reasonable and scheduling/ coordination went well. There was a few week lead time on the vinyl I choose due to the holidays. The installers were true professionals, I definitely recommend these guys! Similar prices to Lowe's, but with far superior service!

This is a great company with an amazing group of people! They are meticulous to every detail and…read morevery reasonably priced. They did a great job on my main level and I will be having them back to complete the upper level too! If you need hardwood floors installed or refinished look no further. You found the best!

From the owner: We specialize in Sanding and finishing.read more

It was a positive experience, and I'm happy with the quality of work. Installer is a nice guy and…read moredid a good and clean job. Would recommend. Cost and timeline were responsible.

From the owner: Select from a spectrum of surface options, all expertly laid out to redefine your home's aesthetic.read more

Great store to buy your carpets. Chris James knows carpets and has guided me to a perfect selection…read moreof carpeting every time. I also recommend Christian Bouderau to do the installation. Frazier's had Christian do the installation the last few times and he does a perfect job having 17 years experience. After shopping other carpet stores. I have always ended up buying from Chris James at Frazier's. I Highly recommend. 5 star *****

We worked with Chris and Adam and they were wonderful to work with. We purchased LVP at a very…read morereasonable price.

We hired them to do a tile backsplash and it did not go well. I paid the 50% down as required by…read morethem. 3 weeks went by and I called them and was told that someone would call me back. Nobody called so I called back on Friday after waiting 4 days for a callback. I was given a date for installation and when the 2 gentlemen arrived they were not prepared to do the job. They did not have enough trim pieces (the owner was the one who came and measured). The owner came over and said that he had to go to Knoxville to get more. He came back with more and after 71/2 hours the job was done. The owner also measured the tile incorrectly as we have 3 brand new unused boxes of tile left. We were also told that they could not get 2- 10# bags of grout and we would have to have a 25# bag. We accepted that but when we went to pay the balance they charged us for the other piece of trim that he clearly mismeasured. The whole job seemed very ill prepared. The owner also told me on the phone that he had not heard from his installers for a week. There were a lot of untruths that do not sit well with us. Maybe they should stick to floorimg

From the owner: Specializing in: - Flooring Contractors…read more- Carpet & Rug Dealers

Save your money and shop elsewhere. My entire carpet install was a disaster plagued by improperly…read moreinstalled carpet, communication issues, unhelpful staff, and unreasonable management leading to no satisfactory resolution. You're better off buying site unseen rather than trusting Colby to assist you pick your carpet. The good news, once a carpet that doesn't match the sample you took them is installed, Danny is excellent at dodging responsibility through blaming the customer...

Poor quality workmanship from their subcontractors. Rushed to complete & move on to next job…read more estimated 7 full days & finished in 4 with sloppy finishes. Also, communication with salesman could be better. Trying to make a quick sale & miscommunication regarding sale requirements. Dinged & dented our freshly painted walls, closet areas look horrible, & the door transitions poorly and improperly installed.