These people are nice but we were very unhappy with the installation. The salesman made too many…read morepromises and the info was all wrong. Installers rushed a two day job in one day-didn't match the seams, did not nail down the tacks, (my mother stepped on a tack!) and left some of the job undone. We complained and they said they would send someone out and they never showed. We complained and someone finally came out to repair some of the spots. It was a hassle and took 3 weeks, from the start of the install. I don't recommend them. They gave us a 5% discount after we requested compensation.

The owner and staff are great to work with. Estimate was next day and the work was scheduled for…read morethe next week. It was done in a timely manner and I had no clean up except for a quick vacuum. Would definitely use them again!

They were so helpful especially during the initial selection of wood flooring & carpet for our new…read morehome! Tisha was super knowledgeable & was quick to respond with questions or info that I needed! Great pricing & a great business to work with! Highly recommend!

We hired them to do a tile backsplash and it did not go well. I paid the 50% down as required by…read morethem. 3 weeks went by and I called them and was told that someone would call me back. Nobody called so I called back on Friday after waiting 4 days for a callback. I was given a date for installation and when the 2 gentlemen arrived they were not prepared to do the job. They did not have enough trim pieces (the owner was the one who came and measured). The owner came over and said that he had to go to Knoxville to get more. He came back with more and after 71/2 hours the job was done. The owner also measured the tile incorrectly as we have 3 brand new unused boxes of tile left. We were also told that they could not get 2- 10# bags of grout and we would have to have a 25# bag. We accepted that but when we went to pay the balance they charged us for the other piece of trim that he clearly mismeasured. The whole job seemed very ill prepared. The owner also told me on the phone that he had not heard from his installers for a week. There were a lot of untruths that do not sit well with us. Maybe they should stick to floorimg

You hear how one can save a lot by driving to Bowling Green or anywhere else for that matter to…read moresave some money...not true. My husband drove 200 miles just to end up in Russell Springs...which is actually 15 minutes from where I live. He checked out all the big chain stores and found nothing. Then, he visited Bennett's Carpets in Russell Springs, KY and found the best deal ever! Red oak hardwood flooring for $1.72 sq ft...BEAUTIFUL...and when you are remodeling a 500sq ft kitchen and dining room, every penny counts. Also, because of my work hours, they offered to stay open later for me. Chain stores would not do that for anyone. Thank You Bennett's Carpets, Billy and Ivan. Money well spent

From the owner: Bennett's Carpets, Inc., is one of the largest Kentucky based Residential and Commercial floor…read morecovering companies in the Commonwealth. Since 1968, we have been providing excellence in product and installation. Our residential coverage area includes Western, Central and South Central Kentucky. Whether you live in Barbourville, Corbin, Lexington, Bowling Green, or points in between, we have you covered. Have a commercial need? We cover the entire commonwealth and are expanding daily.

Very happy with Hixson Carpet and tile! Very nice people to work with and prices are so much better…read morethan other places we looked at! Home Depot and Lowe's were way higher. They did a great job installing carpet and it looks great!!

From the owner: Flooring and Installation, Over 30 Years in Business read more

I had been searching for carpet for two months and I had been dealing with several big carpet…read morestores in Knoxville, but I felt as though they were too high for the area to be covered. So, I happened to go to TSC and noticed Phil's Carpet. I went inside and was introduced to Eddie -a sales representative. Eddie was great at listening to my needs. A true people person. After getting 12 samples and some additional information, I was able to proceed. I paid half down and balance at the end. Phil's is not an absolute store but a flexible one. Next, Eddie worked miracles with scheduling and I got an early morning install. Roberto and Axel came at the promised time to the second! After a few minutes of viewing the area to be carpeted, Roberto went to work. Padding down carpeting down and it was over. Quality assurance was performed from start to finish. There were no loose fibers to be seen. In all, Phil's Carpet is one of the best flooring stores in our area. I would go to Phil's before trying Knoxville stores. Finally , I have to have my kitchen hardwood replaced and I WILL go to Phil's Carpet for my job. Yes, they install hardwood .

I had carpet installed in bedrooms and vinyl plank installed in the utility room. Both look…read morefantastic and are of great quality! Pricing was reasonable and scheduling/ coordination went well. There was a few week lead time on the vinyl I choose due to the holidays. The installers were true professionals, I definitely recommend these guys! Similar prices to Lowe's, but with far superior service!

I just want to take a minute and thank Crossville Flooring for an amazing job they did transforming…read moremy master bath bathroom. Amy and her team at Crossville flooring are without a doubt the most professional team I have ever contracted. A family owned business that cares about their customers and the work they do. If you are in the market for new flooring or bathroom tile stop by Crossville flooring you will not be disappointed.

From the owner: Crossville Flooring Center is the flooring store to trust with all of your flooring needs. We offer…read morein-home consultations for customers that have visited our store, and installation on all of our quality flooring products. Installation is our specialty, and when you go with Crossville Flooring, you can be sure it will be done right. Come on down to visit our store today! Our sales associates will be sure to find exactly what you'Äôre looking for. Maybe you'Äôll even find a treasure that you never knew existed.

Built our home in TX in June 2021. I HATED the shag-type builder-grade carpet from day one. Fast…read moreforward. . . My wife finally got tired of my complaining about the carpet turning our home from a 10 to a 7 so she finally gave in! We went with Carpet Express because of the reviews, pricing and respect from the salesperson. When it came to installing the beautiful matting and thick pile carpet, we could not be more pleased!!!!!! The installation was done according to our schedule. The installers were professional, kept our home, clean and cleaned up after installation. The installation was PROFESSIONALLY DONE AND CARPET IS BEAUTIFUL!!! If I could give more than 5 stars, I would!!!

Absolute garbage sheet vinyl! Do not buy it. Spent $300 for the product and $300 for shipping. This…read morevinyl flooring rips and tares if you need to move kitchen appliances. I have so many indents in my floor from everything that has been sitting, you can see any nails underneath in the floorboards and god forbid you drop something. This company does not provide specific installation manuals, I requested one repeatedly and after much delay I was sent a generic manual from Google. We had no idea what products and techniques would be best to use to keep this flooring intact. Probably would have been worthless anyway considering the poor quality. Just installed this flooring in the spring and it already needs replaced. So much time and money down the drain. Their website is also a pain, I had to call to have them fix their "bug" so the sale percentage would apply to my cart and I am unable to post my review on the product that I bought due to a reCAPTCHA verification glitch.