Wow! We contacted Alex, the owner of Nagy Pools, asking him to replace our liner, update our…read morechlorine system, and interface with the masons working on our pool deck at the same time. He was prompt in responding to our call, and quick in coming out to review the situation and give an estimate. His prices were very reasonable, and he was diligent in coming out to measure for the liner and arranging for installation. He also coordinated effectively with the water delivery business, saving us from having to make these arrangements ourselves. In addition to his consistently fine work, Alex was impressive in his frequent communication with us about the steps he was taking throughout the project, a quality much less evident (sadly) this day and age. His work ethic, commitment to excellence, and determination to get the job done within a reasonable time frame make him stand far above many of the other pool businesses we have worked with locally, over the 27 years we have owned our pool. We have no reservations about recommending his business, and we certainly will be working only with him for any future needs for our pool!

From the owner: Swimming Pool & Spa Openings, closings, sales, service,…read morerepairs, in ground, above ground, liners, chemicals, weekly bi weekly maintenance, underwater patching

The prices are way too high. The help is very helpful. Thinking about going on line to shop for…read morepool supplies.

Just don't! Great first impression.....then.....nothing but trouble and annoyance. Purchased a gas…read morefireplace insert in early January. We were told it would be in very quickly as it's their slow time of the year. Well...we finally got it finished this month! They had issues with getting on our roof ....having appropriate supplies....and then telling is that we had to pay extra for a riser to block a big space from the floor to the bottom of the insert. Our schedules are chaotic at home..but we tried to make sure someone could be here when they planned to come. However planning those appointments was like planning a world tour! We would call....leave a message.....and no one would return our calls.....I don't think we should have had to pay extra....but to be honest.....I just wanted to be DONE!!!! My advice......look elsewhere.

Acme Pool and Spa in New Hartford, NY, is outstanding! Their team is knowledgeable, friendly, and…read morededicated to helping customers find the best products and services for their pool and spa needs.

Excellent customer services. Purchased intake lights last year at 39.00 each. They stopped working…read more Spoke to Rick n he gave use two New lights... Great Place

Madison was incredibly kind, knowledgeable, and passionate about helping us as first time pool…read moreowners get our pool up and running. I definitely recommend this place.

We purchased our pool heater at this business in 2021, since then they have opened and closed the…read morepool each year. They opened it this year (2023) in May by the last week of June I noticed a leak from one of the pipes attached to the water heater. I called Riverside Pools and Spas and they sent a service person to repair it. I received a bill for $281.83! I was informed by the representative of Riverside Pools and Spas, when I called to question this charge, that because I contacted them so long after installation (2 months) that the $165.00 service charge was correct. Of course this would be the summer when because of the amount of grey and rainy days we did not use the pool as often and I did not notice the leak sooner. The service person indicated that the glue used to join the PVC pipe had failed, most likely because the heater had been turned on too soon after the pipes were joined, it would have been good to know this before it was turned on. What ever the case plumbing is not covered by a warranty. Lesson learned, we will be shopping for new pool service center, and I cannot recommend this business to anyone. If you do use them I encourage you to carefully check their work right after it is completed.

Warning ! Warning ! DO NOT USE PICTURE PERFECT POOLS to install your pool! We have had issues with…read morethem from the beginning . Our pool was installed incorrectly ... wavey walls, wall depth fluctuations , and the most egregious of all, we cannot stand on the bottom of the pool as the liner has shards of porland cement protruding upwards into the liner. Craig Pritchard (Owner of Picture Perfect Pools) even admitted the bottom of the pool was installed improperly, but blamed the cement company. Really?! Long story short, we are pursuing legal action against Picture Perfect pools as they have gone radio silent. Please! Do yourself a favor and avoid pain and headache by not using this company.

I am a new spa owner. I was searching for a filter for our spa and having difficulty finding the…read morefilter needed. I stopped in this location and the owner of the store chose to embarrass and humiliate me in front of other customers rather than help. I was searching for a filter for a Jacuzzi spa which was oval with a round hole on top and oval hole on bottom of filter itself. I came with photos and measurements. The owner of this store told me that nothing like this existed (in the face of visual proof) and that I needed luck to find my "make believe" filters. He went on to yell out of the store front door as I was leaving, and in front of other customers, that I did not know what I was talking about, he has worked in this business for over 40 years and that I was "making up" the filter sought. Another store assisted me in my search and I purchased the filter sought. The Picture Perfect Pool and Spa store owner was mean, arrogant and I do not recommend due to his outward disrespect.

My wife and I were in the market for a new wood stove after we bought a new house in Mass. We…read morehappened to be in Albany at the time for dinner and only had a few min to look around before our reservation. We went to Allphase Masonry and Chimney. We were very impressed with their showroom. After looking around, we decided to have an in-home consultation. We met with Jake at our house about a month later, and we were very impressed. We bought a stove, liner, and installation from them. As it turned out, Jake was the owner. I spoke with him in private about how impressed I was with his company thus far, as I own a small construction company in the Berkshires. He was up front with us about the installation being sometime in January. 2026. The installers came on time, and everyone was kind and courteous. There was a part for the surround on backorder, so we had to wait a few more weeks for them to finish the installation. When they came a few weeks later, the installer was Carl Celella. This guy was fantastic. He knew his stuff. I was very impressed with his attention to detail and his cleanliness. He showed me how to use the stove correctly and clean the glass properly. I want to thank you for being a company that we can count on. If you are in the market for a stove or anything masonry, I highly recommend this company. Thank you and your team again for such a great experience. Adam C. Wood

I cannot say enough about the service and courtesy that Coles extended to my mother-in-law. He…read morearrived when he said he would and was professional with the service on her fireplace. She was very happy and so was I. Thank you Coles.

A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.