Had an amazing experience renting one of their vans for a week! Super flexible with pick up and…read moredrop off time. The fan was in great condition and we had no problems at all. Would highly recommend to anyone looking to go on an adventure!

From the owner: Rental Destination is your new local area place for van, specialty vehicle, vehicle trailers,…read moreequipment trailers, utility trailers, commercial construction equipment, excavation equipment, and specialty tool rental. Currently we have pick up locations in Destin, Santa Rosa Beach and Freeport. Our physical location is in Santa Rosa Beach just off 98. Call 850-786-4703 to check availability!

i've rented for one-way four times in the last six years from U-Haul. It wasn't until this recent…read moreexperience that I realized that the U-Haul corporation has changed our policies to take money from their customers and I will not ever use them again. I returned my U-Haul trailer two days early and they said oh they no longer give refunds on one-way They also tried to charge me for 2 gallons of gasoline when I left it at the same location, which was 9/16 of a tank. They also tried to charge me for a fee. I had to take pictures to check it back in, but they did not provide me any pictures saying that they were unhappy with the cleanliness, even though I've returned it in the same state with the same quick sweep that I've done every other time. The U-Haul truck specifically the identified one that I rented was gone the next morning, which means not only did they take the entire amount and refused to give me a credit, but then they re-rented it, which is double dipping. These large companies are taking advantage of customers and I think it's time that we start making sure that we show them with our buying power that we do not want to deal with unethical companies I have rented from enterprise three times this year alone without the same trouble and I've always got a credit back if I return it early whether it was one way or return. May I suggest you go to budget, enterprise, even Home Depot will rent you a truck but whatever you do if you don't fleeced in your pocketbook, find an alternative source to U-Haul

Started out at the U-Haul on Eglin Pkwy with a reservation for a 20ft truck as they were out of the…read more26ft. Upon arrival, I asked if they had received one and they did. The up charge should have been 10 dollars more, evidenced by the advertising on wall. Long story short, they upcharged me an additional 100.00 from what it should have been. I called U-Haul Beal Pkwy and grabbed the last 26ft they had at the price it should have been, over 100.00 less with same options. U-Haul Beal Pkwy is my goto. Maybe a glitch in system but was told they couldn't change the price, only Manager can, and he wasn't in. So they expect us to just ante up an extra 100 just because.......

we made an appointment at 10AM and showed up to an empty office, eventually an associate came in…read moreand talked to someone in the "back", in a few minutes another associate came from outside and told us to move to another desk. she asked for a key (we were there for a trailer hitch), I went to get things out of the vehicle. The associate refused to start the billing process even though we had arrived on time with necessary documentation. No help whatsoever. they act as if you are an inconvenience. if 0 stars was available that would be warranted

Have used U-haul many times over recent years. Unfortunately, I've run into an issue the past two…read moretimes at this specific location. This last time was the final straw. The owner/manager was very unhelpful and disinterested in helping me while I was attempting to deal with a significant injury I had just had while using U-haul equipment. I'm now trying to deal with an erroneous additional $123+ double charge on my checking account.

Always the best service! Puts all the other u-haul experienced I've had around town to shame…read more Honest, professional, and friendly. Will make you feel like family. Been happily using their business for almost a decade. Highly recommend this specific Uhaul location over any others in our town, hands down! Thank you to the Shakels for always taking great care and putting your customers first!

We Highly recommend this location! Best Uhaul rental team in the area. Never have any problems with…read morethem, they are always on top of everything and accommodate for all our needs. Will always use them when need be.

The absolute worst customer service experience I've ever had! Made a reservation for my 8hr move at…read more7am. No one at location on arrival for front seat pick up. Called, lady said we would have to wait. When she arrived, she said they didn't have the 20' truck and that they never have that sized truck. We have a reservation # with the correct time and pick up location. She stated she didn't F 'ing know why and we would have to call U-Hual to find out. U-Haul stated that the reservation was made for this location at that time and that this morning it was changed by the location to Mary Esther the next town over that doesn't open for another 3hrs. If somehow a mistake was made that's fine, inconvenient but understandable. Her yelling and being completely unprofessional and incredibly rude was unacceptable. If she's an employee, I hope she moves into a non-customer service position elsewhere. If she is the owner I feel sorry for the community she's serving..Deplorable

I always rent trucks from this location. My experience has always been great. Wouldn't rent a…read moretruck anywhere else

The folks directed me to the correct piece of equipment to do the job quickly and efficiently…read more I described the task at hand & they knew exactly what was needed.

Steve is very knowledgeable about the equipment and really cares about the customer experience. I…read morerented a chainsaw once and broke the chain twice and he gladly exchanged it for a fresh saw each time. The stump grinder worked great, and recently i was installing sod and he recommended a tiller instead of a sod cutter, which did the job perfectly. Look at my yard!