1. Acorn Oaks Mini Storage

    1. Acorn Oaks Mini Storage

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    Paradise, CA

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    Acorn Oaks Mini Storage

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    5 months ago

    Excellent clean storage units with a secure gate. The onsite manager is very friendly, and keeps the storage area and front area immaculate.

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    3 years ago

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    15 years ago

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    Skyway Self Storage

    Skyway Self Storage

    3.8
    (9 reviews)

    Amazing customer service! Got back after inquiring about a unit the next day and received the unit…read morethe same day!

    I am posting this review based on my experience trying to get Cubix Asset Management to respond…read moreregarding a serious issue at Skyway Self Storage in Chico. My storage unit at Skyway was burglarized and property was stolen. I had been told at move-in that security cameras were functional and that walkthroughs were done daily at close of business. The facility's website also repeatedly advertised 24/7 security cameras / 24/7 video surveillance. After the burglary, I learned that the cameras near my unit were apparently not connected to Wi-Fi, and there was no useful footage available. I repeatedly requested basic claim information: ownership contact, insurance information, preservation of video/access logs, and a substantive response. I also contacted Cubix through a general contact account because of its apparent involvement with the facility. No meaningful response followed. Meanwhile, my same unit was later targeted again in a second attempted break-in, where the bracket securing the lock had been cut. I was eventually referred to Nestor Campos, Cubix's regional manager, who said he was waiting to hear back regarding insurance information and next steps. I followed up again. Still no insurance information, no explanation, no meaningful response, and no accountability. At one point, documents in the payment portal, including my lease, appeared to have links removed or disabled, preventing me from downloading or viewing them during an active dispute. In my opinion, the handling of this matter has felt dismissive, evasive, and in bad faith. A company involved in managing or overseeing storage facilities should not advertise security, fail to provide usable security footage when a tenant is burglarized, ignore preservation and insurance requests, and then leave the tenant chasing basic information for months. If Cubix is not the proper party, it could have simply said so and directed me to the correct owner, insurer, or claims contact. Instead, the silence and lack of accountability have been the most consistent part of this entire process. Based on this experience, I would be extremely cautious dealing with Cubix Asset Management or any facility connected to them. Before renting at a property they manage or oversee, I would ask: Who actually owns the facility? Who manages claims? What insurance contact is provided after a loss? Are the cameras actually connected and recording? Who preserves footage and access logs? Can tenants reach anyone with authority when something goes wrong? My experience has been that getting answers to those questions after a loss is nearly impossible.

    Acorn Oaks Mini Storage - selfstorage - Updated July 2026

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