We recently rented this out for my sister and her college items. Pretty chill place. It's…read moreunfortunately not climate controlled so that's a bummer but otherwise the price you are paying is great. A great bang for your buck. The owner is very helpful and knowledgeable. I called to ask for the rates and she helped me very quickly. I ended up renting the same day.

This is the extent this business went to to cover their butts. I did keep my belongings and I did…read morehave first hand experience. I think it says it all to lie to Yelp to cover up your business practices. AUG 07, 2014 | 09:42AM PDT Hi Faith, I'm writing to let you know that we've removed your review update of Extra Storage Paradise. Our Support team has determined that it falls outside our Content Guidelines (http://www.yelp.com/guidelines) because it does not contain a new firsthand experience with the business. Please note that your original reviews of this business remain intact. We hope you will continue to participate on Yelp while keeping our Content Guidelines in mind. Removed Content: RATS! RATS! RATS! Awful moving experience. All my belonging were covered with dead rats and urine and feces. I ended up in the ER by ambulance because I became very I'll and could not breath from the exposure of the conditions of my belonging. On top of that my electric bill was almost 300$ because I had to wash everything I owned in the dishwasher and washer with hot water to disinfect. It took me two weeks to go through everything. Management took no blame and charged me 350$ for leaving infested clothes and items. I also through away 12 industrial size garbage bags of ruined clothes, appliances, furniture etc. I am going to fight this as I have lost quite a bit. When I asked for help and a number to contact the owner, I was deleted. What an awful business! Regards, Mikaela Yelp User Support San Francisco, California Yelp Official Blog | http://officialblog.yelp.com Yelp Frequently Asked Questions | http://www.yelp.com/faq Yelp for Business Owners | https://biz.yelp.com For your referencethis is Case

C&C Storage is a professionally run family business. The Chances have state of the art security and…read morekeep the grounds clean and neat. Whatever you have to store- it will definitely be safe here. I had three units there for four years! Safety and security here is state of the art, as well as a quiet location with easy access. The best thing about C&C is the family who owns and runs it. They are wonderful, helpful people who care about their customers' property and always take good care of their customers.

Very nice, clean and VERY secure storage yard. Would definitely use again for my storage needs.read more

Love this little business in upper Paradise! I went in looking for a small storage shed and they…read morehad one. Yay! Good price and very informative manager on site. The problem is that a week or two later I realized I didn't need it after all. I had already paid the two weeks prior and my check for the next month had already processed. What did David do? He promised to return my check when it came in! And guess what? He did! In big cities, you can't count on personal service and face recognition, much less refunds that fall outside of the actual contract. Anyone else would have said, too bad, so sad. Your loss is our gain. But not these guys! Thank you for being a true part of our little community! You guys rock!!

Rented a unit in December 2012. The whole time I was signing papers they were bragging about their…read morehigh-tech surveillance system and how safe my things would be. In January my storage unit had been broken into and I lost pretty much most of my valuable things. What was left was crushed or broken.

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Guys were great, professional, happy, friendly.... you name it. They helped us with some packing…read moreand loaded extra stuff that we weren't expecting. Very careful with our items. We ran a little over an 8-hr shift which was on me, AND they got us unloaded! Josh was the lead guy for this move along with his crew of 7, and all were great. I have recommended them to our realtor, as well as the buyer of our previous home. Competitive rate as well.

The crew was efficient, courteous, and careful with our furniture. Office staff was very supportive.read more

Lady at the front desk was super unhelpful and really rude. She was against letting me have a…read morecompany come clean out my unit and made it very difficult for me to close it out. She kept telling me that they would change me $5,200 if I left it but she was making it difficult to have it cleared out as if she was trying to get to charge me the $5,200.

Rented a unit here from 2010-2022. Loved Lila and the fact that this place was very well taken care…read moreof. In 2018 my storage was the only thing that survived the Butte fire. I was shocked and very happy. The rates were very reasonable even when new management took over.

This has got to be the friendliest and most customer service oriented self storage facility in the…read moreBay Area The manager at this location, Jediah, is the best. I've worked with her for several years now and have found her responsiveness, professionalism and diligence to be top notch. A message to the Security 1st Self Storage owners,l : a big congratulations to you all for your management at this location on Stockton Ave. in San Jose. You have chosen the right team.

From the owner: Give us a call or come on over and take a look at our conveniently located Oroville storage units…read more We will be happy to help you choose the right one for you.

Great, reasonable storage. Nice people…read more Locally owned. Easy location and easy to move into. Access/gate is limited, so be aware of that. Very dry storage and well kept. You can feel secure with storing your treasures. No worries!

*CAUTION* I rented a unit at Skyway Self Storage after being told the security cameras were…read morefunctional and that walkthroughs were performed daily at close of business. My unit was later broken into, property was stolen, and I eventually learned the cameras near my unit were apparently not even connected to Wi-Fi. There was no useful footage available, and the police log reflected the same. According to the police logs, another break-in had already occurred at the same facility several days earlier. So either my unit sat compromised for days with no walkthroughs actually being performed, or management already knew there had been recent break-ins and still did not have functioning cameras in place. Neither explanation inspires much confidence. Among the items stolen were irreplaceable mementos and awards accumulated over 12 years of military service and 3 activations supporting OIF/OEF. As a disabled veteran and parent of a one-year-old, those were the kinds of personal items I hoped to one day pass down to my child. Those are not things you simply replace with an insurance check. After the burglary, I repeatedly requested insurance information and preservation of any available video footage and access logs, along with basic follow-up from ownership/management. So, to recap: burglary response delayed, insurance information delayed, ownership response delayed, preservation requests ignored, rent increase right on schedule. The only meaningful communication I received throughout this entire process was an email increasing my rent.

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Not too classy to say the least. The girl had horrible customer service skills as she clearly was…read moreonly talking to my bf, didn't acknowledge me one time.