Answered all my questions about installing a camera in my car. Highly recommended by multiple auto…read moredealers. Excellent.

I had a very pleasant experience at Soundtronics today. Doug and Joe were very friendly and…read morehelpful. They took time to explain and show me how my new system worked. They were very professional, polite and patient. Thanks a bunch for your kindness and service.

I was having some major issues with my phone, T-Mobile were the last folks to set up my phone, so I…read morewent there first but after having a miserable experience with a dismissive and diffident associate there, I went to the Best Buy on College Road where I had originally bought my phone (a Pixel 7) to seek help there. The associate there, Thomas, was patient, helpful and found the issue with my phone and fixed the problem. He made sure to explain to me exactly what had caused the problem and how to prevent it again. No charge, you can't beat that for value!! I know a lot of folks seem to be down on Best Buy... but they must not have met Thomas when they were there. He was one of the best and most competent customer service/sales associates I've ever encountered.

Went to the actual store to resolve the issue since nothing gets done through their AI or chat…read moreagent system. The manager of the store turned out to be even less helpful than AI. Daniel of the Wilmington, NC store was rude, unhelpful, unprofessional, and tantrum prone. There are other places to buy big ticket items than Best Buy. Buy directly from the manufacturer and schedule a local company that specializes in installation, etc. Don't waste your time with Best Buy. Best Buy subscribes to the too big to fail approach. You won't run them out of business by not shopping there, but you will get better service and the same product, at the same price by going manufacturer and local specialized installation companies.

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

They repaired multiple phones for me and offered a 15% discount…read more But they split the discount and applied 5% to each phone, which, of course, results in a 5% discount on the total.

Review from Wilmington, NC. If you really care for excellent sound from your home audio-video…read moresystem, then look to Audio Advice for the best guidance and the best equipment. Oh sure you can go to an electronics store like Best Buy but Audio Advice will evaluate your home theater room and suggest the best possible equipment. I have known this company for years, even when it was Audio Lab before Audio Advice took over. I recently purchased a Paradigm powered subwoofer from them, and it has made a dramatic improvement to the sound quality. I should have done this years ago but I didn't know that passive subwoofers simply drain power from the receiver and yet don't give good sound. Thank you, Pat Henig, for your excellent advice and arranging an excellent installation by a skilled technician to do the upgrade.

Poor poor customer relations. Kept my money on a cancelled order and I never received the speakers…read morebut am getting threats from finance company that funded the purchase. Poor Poor poor shame on you all there.

I've used them twice - being from out of town and needing work on my phone that we do not have…read moreavailable where I live. Fast same day service. Very reasonably priced and good work by friendly and knowledgeable staff. They will be my go to when I need anything for my phone or i pad.

Couldn't get my charger in my charging port and they cleaned out my charger port for free and in 5…read moremins. Very recommend!

I didn't catch how to spell her name. But a short beautiful woman is so kind and welcoming at the…read morecheckout area! She welcomed and interacted with everyone. I don't ask peak service of everyone, but it is so nice to see that every now and then

If I could give less than one star I would. My daughter recently purchased an Ipad from this…read moreTarget. She asked the employee ssisting her what the return policy was for the Ipad because she wasn't sure if she was goign to like it ot not. He informed her she had 30 days. She purchased it and saved th receipt along with the packaging. She decided to return it 17 days later with the receipt, packaging and IPAd in perfect condition. She was informed by a manager named Tabitha she couldn't accept it because the return policy for Apple products was 14 days, not 30 days. When my daughter explained thats not what she was told, she was informed that the associate who helped her had quit without notice or reason. She was then told only Guest Relations could override the system to give her a refund. She called GUest Relations and was told only the store manager could override the system. Basically, she was given the runaround by a company that made over 104 billion dollars last year over a $550 Ipad. Keep in mind my daughte ris a college freshmen who had about $750 to her name! So, when my daughter called me I called Guest Relations. The man I spoke to was able to call the store and get Tabitha to override the system, but now they decided instead of giving my daughter back her cash on her debit card they would only give her store credit. There policy clearly states that all refunds are given back the way they were spent. This took about an hour get to this point. After having this escalated to superiors in Guest Relations and passing this along to other executives in Target, I was basically told, I should be grateful my daughter was given store credit. Target completely overlooked the fact that my daughter was misinformed by one of their employees who coincidentally quit! They told me they "couldn't" refund my daughter's money, not that they wouldn't, but that they "couldn't." I find it ridiculous that a multibillionaire company would not issue a refund for $550 to an 18 year old girl whose net worth is now $750 after their employee misled her. I forgot to mention that Target instead placed the blame on my daughter and said she should have saw on her receipt that she had 14 days to return her Ipad. I know for a fact that I would go by the word of the employee over a receipt. My daughter learned some valuable lessons from this that I want to pass onto you: 1. Most major companies like Target online care about their bottom line and have absolutely horrible customer service! 2. You can't trust anything a target employee tells you because apparently they are not well-trained, and target will stand behind their employee's misinformation. 3. All that counts is what's in writing. Don't lsiten to what Target employees spew when they are trying to sell you something. Tell them to show you in writing. 4. When it comes to money, corporations will give you the runaround and hope you just give up going back and forth with people on the other end of a "Guest Relations" line. I cannnot stress enough that you should not shop at Target! I would say just this target but I discovered this is a systemic problem with Target.

Owner sold me a UV transilluminator on Ebay. He did not package the unit properly and it was…read morebroken upon delivery. I opened the box, removed a little packing material, took pictures the put the packing material in the box, and resealed it. I didn't remove anything from the box. Then I initiated a return on Ebay of the item. The seller got the unit back and immediately filed a complaint with Ebay falsely claiming there were missing items from the original shipment. I emailed him and he claims he didn't receive everything which is a lie. Do yourself a favor and do not buy from this guy. He is not reputable. *Update. The owner has refunded my money after I posted my complaint publicly.

Great work, fast repair on an iPhone 6s screen that was cracked and was unresponsive.read more

Everyone beware. My…read moreexperience with Port City Center during a major renovation was deeply disappointing and remains the single worst part of the entire project. They operate strictly as order takers and plug and play installers not designers, not system thinkers, and not problem solvers. There was no meaningful effort to understand how the system would actually be used, no optimization of what was being sold, and no evidence of technical mastery beyond basic installation. What was ultimately delivered was poorly specified, incorrectly configured, and difficult (if not impossible) to properly service or program. Even more concerning, there appeared to be little understanding of the equipment they were installing or how it should function in a real world environment. The result: a significant amount of money spent on systems that were either unnecessary, inappropriate, or never fully operational, and ongoing frustration trying to make them work. If you are looking for a partner who can thoughtfully design, program, and support an integrated system, look elsewhere. This was a costly mistake, and I strongly recommend others avoid repeating it.

*Update: The owner called me and we spoke about my situation. They addressed my concerns and we…read morecame to an understanding. I had a terrible experience with this company due to their complete lack of pricing transparency. I scheduled a technician to reprogram my remote for a new receiver, expecting a minor service. I was shocked to receive a bill for $271.51! At no point during the scheduling or service process was I given an estimate or informed of any potential costs. I contacted the company to dispute the charge, as I would never have agreed to the service at that price had I known. They eventually offered a meager $50 discount, which I reluctantly accepted just to be done with the situation. This company's practice of performing work without disclosing pricing is unacceptable and a complete rip-off. I strongly advise looking elsewhere.

I went because a neighbor recommended them. I explained to the woman I was getting a lot of red…read morex's on my laptop. She did try to assist but ultimately her recommendation was to call Microsoft. Then she charged me $40. I said I thought that was a little high since she did not resolve my issue. She told me their benchmark is $90/hr. Having worked in the service industry most of my life, I was a little disappointed with PC Solutions. Although further away, I would highly recommend Computer Warriors.

From the owner: We specialize in all forms of IT service, for businesses and residential clients.read more