We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

We just utilized the Holmes Security Systems team in Wilmington, NC to install a system in a new…read morehome we purchased. We called this office after using the Fayetteville, NC team for years and on several homes. The customer service and knowledge shared is excellent. Our sales consultant Sheila was wonderful. She went out of her way to meet with us, offer good advisory and to make sure the install occurred even in our absence. Josh the technician went out of his way to install items in the locations preferred by wife and to make sure that we were happy / the system was operating appropriately. Rarely do you find a business of this size that has consistency in quality customer service, quality people and exceeds expectations every time.

They made it right! After getting a new cable/internet connection, my Sonos system was disconnected…read morefrom WiFi. It was somewhat complicated, having an older Sonos system. They returned a 2nd time to make sure everything was working correctly. That's customer service!

Connected home has installed our entire Sonos sound system which is super complex and they always…read moredo a fantastic job. Thanks Mikey.

Wilmington Audio Visual and Lighting did a wonderful job installing a 65 inch Samsung Frame TV…read more Amado is the owner and is great to work with! His partner DJ was also incredibly knowledgeable and personable to work with. All steps of the process were professional, communicative, and timely. I HIGHLY recommend using this company for all your tech/electronic/lighting/etc needs. I was very impressed and pleased with the final result. I will be calling them back for future projects!

In today's times, It is extremely refreshing to have someone deliver on what is promised. I called…read moreWilmington audio visual to talk about getting a surround system for my home. Amado reached out and set up a time to come to my home , once there , he went through my house and gave me several options, explaining them all in detail. There was never any pressure at any time. Once I decided on the system that I wanted, Amado and his team come in and installed the system with complete professionalism. The entire system was installed as promised and on time, Amado stayed with me to go over the system and to make sure I was completely comfortable before he left. He has called me several times since installing the system to make sure I was happy and everything was good. If you are looking for an Honest company for Audio, This is the company for you.

Beware of the salesman. Service is bad and all outsourced overseas, it will be very difficult to…read moreunderstand the people you're talking to. Two separate bills

I have been with this company for a few years now and have had a few issues. Lately I wanted to…read morepurchase an outdoor camera, went through the online purchase and then saw that I was getting drafted from my account BOTH the full price and the per-month charge. So I got hit with $527.98 AND $97.94 on the same day. I called the next day and was told I would get a refund. When I contacted them today, my refund had been rejected! Dump this company!!! Nothing but hassles from start to finish!!! The refund posted today, one week later.

If you're thinking of signing up with ADT, DON'T! Their equipment sucks and they don't warranty…read moreanything. The technicians are nice but the company sucks!

Their customer service is disgraceful! Can never get it up and running properly, no monitoring…read morewhatsoever. Biggest mistake I ever made. If you do get to talk with someone, they are unable to speak coherent English and they have no clue what they are talking about! I hate Adt

They are awesome! Professional work done by great people who are are easy to work with and provide…read moregreat customer service and support. They set up both of my businesses and provide around the clock monitoring and support. I can call whenever I'm having a problem and it will be fixes within a reasonable time. Use them for your security needs!

From the owner: Nitro Security is a locally owned company based in Southport…read moreNc, that is personally invested in the safety and security of those around us. We specialize in home security, business security and video surveillance systems, and can offer you the professional and personal experience you expect from someone helping you protect what matters most.

This guy is a crook. I am a single Mom just trying to keep my house maintained. He agreed to a…read morecontract to do the yrly maintenance on my whole house back up generator. I paid him almost $500 for the contract and he never ever showed. I called him every week for months trying to get him to come out and do the maintenance. He would always say he was on his way and would never show up. I had to call someone else out before the last hurricane hit, to fix my generator. He even knew it wasn't working and still didn't bother to show with a hurricane coming!! Shame on you Nick, you rob people. You certainly don't help them.

Nicholas "Nick" Marc Mckeon started a job for me in February 2022 and said he needed money for…read morematerials. He was paid 700 dollars and never finished the work. Excuse after excuse. This went on for over two months. Then I saw on Yelp reviews where he did the same to several others. See for yourself. He preys on innocent hardworking people. Do some research and you will see the truth. I sure wish I had. He has gone by A & A Smart Home Plus Electrical in both Leland and Riegelwood. One star rating is too high. Stay away. If he ripped you off already, then join the club. It is growing.

Just signed up for cellular and internet service with Focus Broadband in Sunset Beach, and the…read moreexperience has been outstanding. We had the pleasure of working with Arnell, who was truly delightful. She made the entire setup process smooth and easy, explaining everything clearly and thoroughly. Both the internet and mobile phone service have been excellent so far. The Sunset Beach office definitely deserves a 5-star rating--highly recommend this location for anyone looking to establish new service.

Just had our cable provider changed to Focus Broadband and service was impeccable! Our technician,…read moreJohn was very knowledgeable, professional and friendly! He had to do some detective work to figure some things out and had everything working within an hour. Thanks for the great job!