Jag N Pal are highly qualified HVAC technicians. I could tell from our initial discussions over the…read morephone that they were qualified. I would highly recommend them for any HVAC condo installation. From our discussions, I could also recommend them for any house HVAC installation repairs. They provided assurance that they would troubleshoot and diagnose the issue before making any decisions on the parts that were failing. They were prompt for when they would arrive. They had 2 techs arrive plus a trainee - Sukhdeep, Balkar and Avtar. They explained in detail what was working and what was not. It was very beneficial and efficient to have multiple techs so they could be at the HVAC unit and thermostat. The condo service maintenance suggested the problem was the actuator. Sukhdeep and Balkar demonstrated that the actuator was working fine so that saved me from replacing a part that didn't need replacing. Their team is awesome and would highly recommend them.

It's always a 5 star rating working with Brooks Heating and Air. They have worked on my furnace and…read more installed new AC....all super experiences. Recently I worked with them to have my ducts cleaned. The technician was professional and did a great job.

Amazing service! We called Brooks Heating and Air because our furnace wasn't working properly. The…read morereceptionist who answered the phone (nice to talk to a real person!) was very friendly and helpful. Chris came out right away and explained what our options were and answered all our questions. He was able to fix the issue and saved us having to replace the furnace. We will definitely be coming to Brooks in the future for anything we need. Its a great, local, family run business.

We needed a shower replaced, as the previous house owners DIYd it very clumsily and it started to…read moreleak. Anyway, Nas was quick to respond, came to inspect it and fixed all of it in the same day! Really great guys.

They were quick to respond and Matt was very courteous, knowledgeable and had the repair done in a…read moretimely manner. I would definitely use them again and recommend them to anyone

I had a water leak at the shut off valve to my dishwasher drain hose. Water was leaking underneath…read moremy sink and I had to go to the basement to turn the whole-house water valve closed. But that meant I didnt have access to water anymore. I couldn't make the repair myself because it was pex piping on the other side of the valve, and i didn't have the skill or tools to do it. So, I called Jaytech Plumbing and asked if they could send someone quickly. Within about 25 minutes, Tom showed up at my house from Jaytech and he was super friendly and understanding. He gave me a very affordable quote on the spot, which I agreed to and he got to work right away and fixed my issue quickly. Valve replaced, water operating perfectly again and everything was good. From the time I called Jaytech to the time my issue was fixed, it was about 1 hour. Absolutely Outstanding Performance by Jaytech. I was so happy, it lifted my spirit for the reset of the day. I really recommend these guys at Jaytech. Plumbers are the service providers that you need to have saved to your phone so when an emergency happens, you already know who to call to get it fixed super fast.

Mountain Grove Plumbing was outstanding! My Senior Citizen…read moreMom had a number of plumbing jobs she needed. Mountain Grove Plumbing came when they said they would. They worked quickly - took outstanding care of my Mom - and fixed some shoddy work by the previous plumber to boot. Reliable, reasonable, great people... These guys are the best!

Very friendly, courteous, careful and reasonable. Kiran came…read moreout to see the job and came back the next day to quickly take out the old and install the new toilet for us.

Had this company a few times for different things, and have been very happy with each time. Always…read morepromt. Cannot fault the work. Technician goes above and beyond. I would definatley recommend this company.

Cal was early for his appointment with us and diagnosed the issue quickly…read more He obtained a replacement part for our older furnace and had us warm and cozy in less than 2 hours. No upsell pressure and lots of useful info regarding care and maintenance of our furnace. Much appreciated. Definitely recommend their services. Polite and Professional. Best Regards, Brad & Gina Clay

Eric performed the annual inspection and service for our heat pump/furnace equipment. He is…read moreknowledgeable, punctual and explains his work clearly. Another year of seamless service and reliable equipment. Thanks to Eric and Creature Comforts. Jeff Turner

Creature Comforts perfoms an annual basic maintenance check of the furnace. They are honest,…read morereliable, technically very sound and the prices are excellent. I highly recommend them to give one peace of mind that things are well taken care of.

On Monday (Jan 31) we noticed that our HVAC system was leaking, flooding our basement. We called…read morethis company who had previously installed the HVAC system. The old owner used this company prior to us buying the house in 2020. The technician who came to repair the HVAC said the issue was that the condensation pump was broken and placed a new pump. After installing the new pump he found that the condensation drain led outside the house and into the garden. The cause of the issue was that the condensation drain, which should have never been installed leading outside, had frozen, backed up the pump and caused the pump to break. He said our only option was to get a new line installed but we'd have to pay to have a new line installed, despite the fact that this company had ran the previous line, that had broken the previous pump, flooding our basement. He left our 'fixed' pump with the condenser going into a bucket. We paid $500 for this service. The next day (Tuesday 1st) we called to speak to the manager and spoke to Rhonda who said she didn't think having a new line installed was a unreasonable ask, but she needs to confirm with the owner and would call us back in half an hour. It's now Friday (Feb 4th) both me and my husband have called back multiple times to ask whats going on and have been told multiple times that the owner and manager are both too busy, the receptionist would leave a message for them to call us back. I asked if I could book a meeting or some time with either of them and was told that wouldn't be possible but she would again leave them a message to call us back. We're absolutely appalled by the customer service of this company. This company originally ran the line outside that cause the flooding in our basement that we've now had to make an insurance claim over. We can't use the $300 pump that they installed because if we did the exact same thing would happen. Asking for the company to rerun a line, is not an unreasonable ask considering the damage that has been done to the basement and the results we've been left with from the service. We have absolutely no idea why anyone would run a line that carries water, outside, in Canada where, it will freeze... If you're looking for a company to conduct good workmanship, good communication and customer service, please look somewhere else.

Customer service is top-notch! I had an issue arise, and it was resolved in top speed, and right…read moreto my satisfaction. Highly recommend this company!