My go to place for misc used appliance parts. So reasonable and they know their stuff! I was…read morelooking for shelves and drawers for a refrigerator, i checked on line and a new one was 130.00. I went to Malts and they found each and I only paid 15.00 for all!

I am so upset at this moment. I bought a washer from here approximately a year ago. Within the…read morefirst month, I had to call them cause I had water flooding my utility room. They came, fixed it and left. Not even two months later they had to come out again for the same problem. This time it was fixed right and I didn't have a problem until eight or nine months later when it started to make a grinding noise. It will not spin now. I know there was a 30 day guarantee repair or replacement. I wish it had been replaced. Anywho, I went there again today and I'm told these machines (Samsung specifically) are only good to last a year! Why would they sell me a peice of crap for almost $300 that's only going to last for a year?! I am so pissed right now! You're better off buying a new washer, one that'll last many years to follow. Jus sayin!

These people are great to work with! Fair prices.... Service dept does their best to accommodate.read more

Horrible customer service. Dishwasher broke, called Frigidaire and they sent the work order over to…read moreRains. We were scheduled two weeks out due to the big blizzard of 2021. The day comes for our service appointment and no one shows up. I called Rains and was told they rejected the work order the same day it came in. When I asked why no one bothered to call us Bryan got upset. I then asked how long until they could get to us and was told a month. Continued to get the run around. Bryan hung up on me not once, but twice. Come to find out I was told that due to the fact the appliances weren't purchased from them they didn't make us a priority. The house is a new build and we had no say in where the appliances came from. Very very rude customer service

The repairman was sent by a home warranty company. He was friendly and efficient as he denied the…read moreclaim.

I was able to ask online to get someone to come out to look at my washer in my dryer. Someone…read moresuggested Mr. Appliance, so I went to the website and filled out a form. Was disappointed because I didn't get a reply back and when I emailed them and said I was upset, that they had not responded in three days. I had a call the next day. They had evidently been out here and just gotten back. They came right out. The people were very knowledgeable. He did a wonderful job. He went over and above what I was expecting. Unfortunately, the dryer couldn't be fixed but the washer could and it's running perfect now. I would definitely suggest trying these people out, I was very impressed with their professionalism and their knowledge. Re: And you do get back! As I mentioned, I would use you again. As far as I'm concerned, after years of searching for someone who is dependable and knows what they are doing, I've found y'all. And I won't be looking further. Good people who are good workmen are hard to find; when you find some I be, you hang onto them. Which reminds me, I might just be calling you soon again....,

I am at the point in my career where I would just about rather eat a bullet than order, pay for or…read morereceive any additional military "awards". Augh... However, when I have to do it, the best people in Lawton are the Henderhan's. They are good, local people taking care of the crazy last minute orders. They are so helpful and have great ideas.

From the one that I walked in, I was disappointed in my service. Employees did not appear helpful…read moreand initially said they probably couldn't assist me. Once they finally began to listen to my request (for one football trophy), they still seemed to rush me through my choices. Once my order was finished within the next week, I did not get a cal that my order was complete. I called on the day I was told it would be ready and I was told I would have to call back over the next two days to see if it was done (and that if I didn't pick it up, they'd be out for a week and closed for spring break and I'd have to wait). Once I was able to pick up my order, I noticed they changed the specific and detailed order without contacting me beforehand for approval and they didn't seem to care that I didn't appreciate the change.

This business is one of the best In Lawton! He not only had my part, he was the only one that had…read moreit! As I told him, there's a reason you are here!

From the owner: Sales and Partsread more

Gerry.P was very helpful; great service, great hospitality in value, explicitly selective in…read moreperformance of experience. We are visiting from California & this has been one of the greatest services we've received during our visit. Thank you Gerry.P.

The people are very helpful especially walking in on the pick up area. I love going to Home Depot,…read moreThey have a variety of things from Christmas to building and fixing your home, gardening, painting, cleaning supplies, anything you could think of they have. The price is better too!

VERY DISSATISFIED! installed porch light, installation not complete, installed vanity light-crooked…read more1/2 inch left to right. Installed door chime. Say they didn't charge me for these. Replaced exhaust fan, had to be vented outside. Initial bill was $750. Just had dishwasher, garbage disposal installed, 2 faucets repaired and electrician re-wire ceiling lights. All approx $460. After discussion bill was reduced approx $275. This is how you treat return customer.

From the owner: We are a professional company with that hometown feel! Let us help you with all your home and…read morecommercial appliances.

The washing machine prices are great. They range from $2-$4, depending on the size of the washer…read more The dryers are nice and big (in case you have larger items). There are two ladies today, when I attended, that are washing attendants. The facility has staff present when it's open. !!!DON'T BRING QUARTERS!!! Bring $5 to purchase your card from the machine at the back of the facility. There is also soap, bleach, softeners, and laundry bags available for purchase. Another boon is that the facility offers free Wi-Fi, latrines, and has a drop-off service available. The lady I spoke with today was very kind and patient walking me through the facility and how they do things here. I'm from NV and been stationed on the West Coast most of my career. Things are done much differently here in OK.

Having to put money on a card for the laundry, but it just takes your money, charged for the card I…read moreguess.. put $17 on the card, but used it for a 2.99 washer and then it says that you have $1.01 left so I added $5 more after telling an employee about it, was told I didn't put that much on there, I only added a dollar.. Even though she watched me get the card and add money twice. So yeah, no thanks I'll wash my clothes somewhere else. Guess my pigmentation is too light.