Came here for a 2nd opinion and it is refreshing when you are told by professionals what adamantly…read moreneeds to be done. Went from a $2300 estimate to less than $300. I assumed the other items need to be done at a later date, but nope those other items are working fine. When you go to a small town business that does things right, they are going to be busy. I have no qualms about going for an appointment and if circumstances have changed (staff is out, jobs are backed up, suppliers not on time) then asking if it's a good day or does it need rescheduling is fine by me. Communication is key.

They're honest, reasonably priced, and they do good work. You usually have to schedule your…read moreservice... so if your car's not drivable, you may have to go without a couple days, but well worth the inconvenience.

Honesty. This is the thing that worries me most about needing mechanical work done on my car and…read moretaking it someplace new. It would be so easy for a mechanic to fix something that doesn't need fixed and add hundreds to the bill. I know it's happened To me before, and I know it happens to way too many people out there. I've been to Webster's twice. Both times I was pleasantly surprised with just how honest this place is. I decided after my last experience, I owed the shop a review....so here goes. Last weekend, My car was overheating, and I couldn't figure out why. Long story. Old car. Anyhow, I had it towed to Webster's with a request for an estimate and crossed my fingers. The owner Jerry called a few hours later and told me my car had two plastic elbows that needed replaced. He also suggested swapping out the belt, but it wasn't a must. Total bill with labor, $275. Could have thrown in a water pump. Could have suggested a hose or two. Could have told me my radiator was shot. Could have added an extra hour to the labor or 20% to the parts. Could have told me a lot of different things were wrong and easily made that bill creep over $350. Heck, $500 would haven't been hard to hit. He didn't. My car needed some new elbows and a belt, and that's what I got. That's the other part of this story. Webster is a local private auto center owned and operated by a seasoned and very knowledgeable mechanic. It's not a bunch of 20 yr olds working at a chain with marked-up low-end parts in matching corporate uniforms. This guy knows his stuff. His shop isn't shiny. His shop doesn't have glass walls, tires stacked all over, and a TV strapped to the wall. It's not on a prime downtown corner across from a coffee shop chain. It's the kind of shop I used to go to with my dad when I was a kid. It's the kind of shop I hope to find anytime I move to a new town. So here's my two cents. Copy the name, phone number and address in your contact list. Save it as "auto mechanic" When you need your car fixed (and we all eventually do), you'll have it handy. You'll be happy you did. Honesty and knowledge. An extremely rare combination that's a pleasure to share when found. If you go in, tell Jerry the guy in the old red Pontiac says hello.

My father in-law sold his 2005 HHR to a person in Troy. After 5 months Jerry told her she needed…read morenew tires. The tires on the car was a mismatched set, different manufactures and wear patterns. My father in-law would never of had installed tires like that. The only way that those tires were on the car would be if Jerry put them on when the car was in on a previous visit. Jerry installed new tires. When the car was brought in 8 months and 18000 miles later Jerry said that the tires were bald and needed to be replaced. The only way these tires could be bald would be if he switched out the new tires for bald tires on a previous visit. When asked about warranty replacements he said the bald tires would have to be sent in and a decision would take 6 weeks. Jerry is the lowest of the low preying on the poor. Never ever go to Webster Auto Repair.

They give great customer service. Work well with transportation companies. Very friendly and…read moreattentive to your needs.

This company NEVER gave me my money back as they claim. They scammed me. He had my car for 5…read moremonths. I paid him for a rebuilt motor he never gave me

Needed rear brakes while on a roadtrip. They had me back on the road in 3 hours! Honest and very…read morekind people! Thank you!

Good people! Excellent service!! Very fair pricing. Chris and his mechanics always deliver. From…read moreflat tires to engine replacement, they never disappoint! Nancy and I highly recommend B&D Automotive.

Very professional and transparent. Friendly people who want to repair your vehicle at a fair…read moreprice. My experience was my first and I will be returning in the future. Thank you!

went to them today to schedule a oil change . ask for the 6500 mile oil . they told me they they…read moreonly do 3,000. mile oil . Dealer recommend. I have been using a Ford Dealer since 2000. they recommend 6500. Looks like I will be going back to a Ford Dealer . Frank Dalie

Elite Auto Experts has serviced both my Malibu and my Volvo, and I've had a great experience every…read moretime. Their service is excellent, prices are fair, and they do a great job keeping you updated throughout the process with texts and photos. It's really reassuring to see the progress and know exactly what's going on. Highly recommend

We just moved to Dayton and needed to find a skilled and honest mechanic. Our realtor recommended…read morethis team and we're so glad she did! Everything about this business is a cut above. Their shop is modern and absolutely spotless. They are very friendly and professional. You'll actually enjoy working with them. Their work is top notch and fast. Every project I have done with them has been on or below estimated cost and on time. And best of all they are bend-over-backward focused on honest customer care. On my last project, they spent several days and rode with us multiple times to diagnose a problem I thought was a major suspension issue. When I picked up the car several days later I expected a bill of over a thousand, or at least hundreds. They said the issue was with the exhaust and once they found the problem they were able to address it by simply doing some bending and tightening. So they charged me nothing! I told them they had spent hours tracking the problem down and I wanted to pay them, but they refused payment. Give these guys a shot. You'll be glad you did!

Customer service amazing. Product choices amazing! Overall was awesome experience and worth the…read moredrive

Fast, friendly, and professional...what more can I say, I'll be back!…read more They gave good advice and repaired my tire from a wayward nail. The place is clean, and they are very competitively priced.

had twice were they messed up on work on my car. both time they argued that it was other thing that…read morecaused it and was not there fault. first was simple they were to replace the head light when they got done the head light was way out of alignment. took it back to get it adjusted they say that the whole light assembly was bad and needed to take it to a body shop since the whole assembly was bad and needed replaced. took it to another shop they said the bulb was only half put in the seated it fully was fine. this time took in for oil change left there shop car started clattering and stopped. called them they told me that this car had a lot of defective engines and it was not there problem. took it to dealer for them to look at it they said the oil filter was half on, the drain plug was about to fall out and there was only 1 quart of oil in the engine.

After speaking to Sam at Mussers I feel more comfortable. The employee responsible for the last…read moreissue was dealt with. I since then have taken my vehicles back to them and due to Sam, I'm a customer again. The owner never approached me about this and if not for Sam, I'd be dealing with another company. They do good work.