BEWARE! These people are not professional and think they aren't capable of making a mistake. Chris…read morecame to my house last week to clean my carpet and couch. He was very nice as I was to him as well. I was so excited and grateful to get my carpet cleaned by a professional. They said the job would take approx 3 hours to do. It took him 2 hours to clean a full couch and 3 rooms. He was in a hurry to leave my house after dark to get to a call backs house. He told me it would dry in 1.5 days. On the 4th day my son and I put white socks on to walk on the carpet and it turned our socks dark brown and wet. I said this carpet is not clean. In my bedroom the carpet feels weird. It feels very chalky. I looked it up. Chalkiness after cleaning means there's too much cleaning solution still on the carpet that will eat the fibers and ruin your carpet. I took pictures and called the office saying there are still some stains left and the carpet is chalky, not including the paint stain he said he couldn't get rid of, other stains I believe we're not sprayed. She said I'm not trying to brush you off but the manger is in a meeting he will call you back. Great. I turned my phone off silent and answered every spam call (approx 40 a day) in hopes it was him. NOTHING. I called later in the day, the manager had gone home for the day. I called the next day, the admin said I'm sorry the manger is in a meeting he will call you back in 30 mins. PERFECT! . Waiting for his call he NEVER called. As the day goes by still answering every spam call while I'm at work, I'm getting several text messages from the admin saying sorry for your frustration call the office to solve your issue urgently. But I would call the office and she wouldn't answer the phone. It becomes night time and still no call from the manger. The admin text me a picture of the paint in my carpet that I know won't come out and says "the manager is aware of your frustration and your issue but some carpet is beyond repair. " I said OK so he is ignoring me and refusing to give me a call and what about the chalkiness? She said he will call you tomorrow. I said okay I will believe it when I see it. She said "OK he won't call" WOW. how unprofessional! I told her I was in the process of writing a negative review on Facebook. She said OK and we will respond with the pictures of how utterly filthy your carpet was when we got there. We have 14 years of 5k satisfied customers. I wrote the review and then was blocked from Facebook. I still have not received a call from the manager and this is the third day of me waiting. I'm not asking for a miracle here and I'm not asking for my carpet to be restored to look brand new. I'm asking for professionalism, which would be a callback from the manager in a timely manner. The chalkiness removed from my carpet in some areas. And the stains that aren't paint to be sprayed because I believe Chris didn't spray all the stains and what stains are left are the ones he didn't spray. But these responses and not getting a call back to explain to the manager myself what I'm asking for is completely unprofessional and not " top-tier Rated #1 Service". Her telling me that in 14 years y'all have 5000 satisfied customers tells me I should be contempt with what I got and that you don't make any mistakes.

The guy showed us before and after of carpet that looked like it was outside so I knew he would…read morehave no issues with cleaning our carpet because it looked nothing like that but I was absolutely wrong. it looked like he was never there. When i told him that i was disappointed in the results, he kept talking about lighting and photons. He said to give it 24 hrs but there was no change so I ended up having to clean my own carpet and it looked better than what he did. Our carpet was not bad, I just wanted to freshen it up but they literally just played in my face. Do Not waste your time or money!

Thanks Burt! Our 30 year old carpet looks so much better than I expected. It was nice to have such…read morefriendly service along with now having the opportunity to try the jam you left. Thank you! I would highly recommend Burt!

Great job! Such an easy process! Very professional. Highly recommend! Plus the cherry jam is…read morethe best!!!!!

Showed up on time. Sent reminders before. Responded well to service requests. Did a good job…read more Priced very reasonably. I have used this company for 10 years and have never been disappointed.

The branch manager, a very pleasant and professional gent, called me to arrange for another service…read morecall to make things right. His crew is to clean and apply deodorizer to all of the previously-cleaned rugs at no additional charge. I am pleased with the branch manager's prompt attention to this matter. I'll update this review with the results.

We had an excellent experience with Magic Carpet cleaning. They are very responsive; they were on…read moretime and were in and out in no time. I was thrilled that there was no smell to their cleaning products so there was no chemical or fake smell after they were completed, and our carpets look great! I absolutely recommend Magic Carpet Cleaning!

After seeing many adverts, so-called discount prices and multiple carpet cleaning companies…read morethroughout the neighborhood, I passed by a house being cleaned by Magic Carpet Cleaning and the catchphrase on the van stood out. (Call "US On The Carpet). I popped my head in and talked to the owner of MCC and we set up an appointment for him to give me an estimate for my residence. Fast forward....a few years later and he is still the #1 person I call when the house needs a refresh. He not only uses organic cleaning solutions which works wonders, but also special solutions for those other stains from your furry friends. You would not believe how much dirt, grime, hair or skin cells a carpet can hold until you get a deep clean treatment. Other companies who use steam cleaning and harsh chemicals, only clean the top surface of the carpets and the deeper crevices are not touched. Whether you have berber, acrylic, high nylon count, olefin, microsuede furniture, Turkish carpets, Ken can clean them all guaranteed and his prices are phenomenal. Prices can vary, I had a Master bedroom, kitchen nook, large den, area hallway, and a few spots treated for a total of $160. On a side note, I have a long-haired and short-haired daschund who loves running around the house and they even have their own couch. When friends and family visit they are always amazed how the carpets and furniture are so clean and no dog smells here!!!

I had a move-out carpet cleaning done w few weeks ago and the carpets were still filthy and furry…read morefrom my pets. It didn't even look vacuumed. I had to re-vacuum and spot clean the whole house. I also told the company about the size of the house before they came and after they cleaned the house, the price was higher than they originally quoted. The owner offered to send out another technician to re-clean the house, but that person never showed up or called on the agreed upon date. The owner also offered to give a refund, but also never actually did it. His wasn't the worst professional job I've ever encountered. Don't waste your money on these carpet cleaners!!

Very nice Christian men. I stumbled across their listing as I was calling around for last minute…read moreholiday cleaning. They were readily available. I had them to deep clean my carpet, oriental rugs, sofa, and love seat. They also cleaned the floor tiles in my bathrooms and sun room. They also cleaned and polished all of my hardwood floors. Everything was truly done well...and I'm very picky!

I contacted several services, this by far was the most prompt and detailed oriented one. My family…read moreneeded a move out cleaning and they were timely and professional. From the first call to the last, I felt like my business was valued and appreciated. They came in and did an amazing job. It almost looked like we never lived in the home ( although we had been there 4 years with children). Mr Carl was awesome! True professionals! Would highly recommend and will definitely be calling whenever I need assistance in the future. Grade A! World class! Trust me if you use their service you will not be disappointed; like they say don't steam your carpet, Clean your carpet!

From the owner: Carpet Cleaning Specialists Proudly Serving Augusta, GA The…read moreword is out that Augusta Cleanpro is making a statement in the carpet cleaning industry. We have been pleasing our customers with a system that has proven itself to be the finest on the market today. We take pride in ourselves to serve our Augusta customers with outstanding service, and unbeatable results from our quick-drying extraordinary carpet cleaning process. Contact Augusta Cleanpro today for a free consultation. ✓ Eco-Friendly ✓ Unbeatable Results ✓ Dries in about 1-2 Hour ✓ No Residue ✓ Longer Carpet Life

Awesome!!! The tech was very polite and got all my stains out. Would definitely recommendread more

Professional and friendly staff! Very knowledgable about carpet & upholstery care, and very…read morereasonably priced for the quality of work!