I couldn't have had a more amazing experience with our realtor - Diane Phillips. Diane is extremely…read moreknowledgeable and personable. She got to know me and my husband personally so she was able to truly understand what we were looking for not only in a new house but what was needed to make that house into a home. She asked thoughtful questions, listened intently, and genuinely cared about making this an amazing experience for us. I don't believe we would've found our dream home without her. I think she smiled bigger than us when we finally said...this is the one! I highly recommend Diane and share her name with anyone who's looking for a new home.

Houtan is a top notch professional. He helped me with my pre-approval and walked me through every…read morestep of the loan process. He was extremely responsive, personable, and knowledgeable. He is incredibly reliable and would answer calls or emails within minutes when I had questions. I can't recommend Houtan enough for buying a house. We had been working directly with a large bank on a loan, and all seemed fine until we had an accepted offer, then we started having issue after issue where there was just no sense of urgency. We almost had to walk away from our house, but Houtan and his team were referred to us in mid escrow, helped us explore multiple options in parallel, and close on time. Houtan was very responsive and on top of everything, presented our options very clearly, patient with all our questions, and really understands the Los Angeles housing market.

Working with Jessica Chen at West Capital Lending was an excellent experience. She is professional,…read moretrustworthy, and truly dedicated to her clients. I was impressed with how responsible and efficient she is-she made the entire loan process smooth, fast, and stress-free. I felt confident every step of the way knowing I could rely on her expertise. Thank you, Jessica, for making this such an easy and positive experience!

As first time buyers, we have had a lot of questions. Jessica answered all of them. Very…read moreprofessional and promising, and I'm so happy to tell that also delivers on her word. After everything west agreed and settled, she went out of her way and improved the loan terms even without us asking. Great to deal with. We appreciate everything you've done for us. We can only highly recommend you to everyone who is looking for a lender. Best bang for you buck.

Excellent experience working with Limor Federman and Creative Finance for many years. I purchased…read moreall my properties and completed several refinances through her, and she has never disappointed me. Very professional, honest, knowledgeable, and always provides top customer service. I trust her 100%. If you want someone reliable and experienced, you cannot go wrong with Limor and her team. Highly recommended!

Limor and her associate, Lisa, did a phemonenal job putting our mortgage loan together. Not only…read morewere they wonderful to work with, they were super fast, completing our new loan significantly quicker than expected. Truly a pleasure and an honor working with Limor and Lisa at Creative Home Mortgage - they are highly recommended. Howard Snitowsky

I was there around 1pm last week and line was somewhat long, but as soon as I was called "Quest"…read moregreeted me with a smile and was apologetic about the wait, which I didn't really mind. He handled himself very well, I was impressed specially with the small talk that we had, it seems like that time flew by after he help me.

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

Kelly was recommended to us and I'm so happy we got to work with her. She is an absolute dream to…read morework with. Not only was she extremely reliable and efficient, but always there to answer a question with incredible kindness and patience. She truly made the loan process easy and gave us amazing service. We are forever grateful. I always refer her and give her an A+! Thank you Kelly

Kelly not only helped me buy my first home 7 years ago, but she also helped me refi and get a lower…read morerate in 2021. She is always ON POINT. She will fight for you to get the very best. She is honest and genuine. I trust her with all my loan needs!!! She arranged for a mobile notary to come to me while I was visiting a friend out of state just to make sure that my loan closed on time. She jumped through so many hoops just to make it work; she's THE BEST.

We are first time home buyers and loan process can be a pain especially when you're not used to…read moredealing with paperworks, fortunately Andre 's team has been helpful since the very beginning; they were quick to response, available whenever we have questions, and worked closely with our real estate agents as well as escrow. The biggest highlight for us, of course, is how much money that Andre actually helped us save, we were very happy with our super competitive low rate in the current LA market (May-June,2023), he's definitely someone who can think and strategize for you from a buyer's perspective.

Andre is a great loan officer who made our Refi experience smooth and pleasant. He was reliable,…read moreattentive and knowledgeable. It was a pleasure to work with him and looking forward to our future working experiences with his firm. Also would like to give a shout out to two valuable members of Andre's team, Arthur and Gladys for their assistance and for promptly answering our questions and concerns.

My case was a hard one. I went from renter to owner in 30 days. Sean and his team helped me cross…read morethe finish line. Thank you! Best regards, Hector Gutierrez

If ever there was a world-class mortgage broker, Lendevity would be it!…read more I worked with Lendevity to obtain a refinance on my mortgage. Jerry Choudur, Mary Martikian, and Jennifer Becker were all consummate professionals through the entire process. Jerry was very upfront about everything! He's a seasoned vet in the mortgage world and walked me through all the tactics used by the competition. I obtained several loan estimates from competitors (one of them rhymes with "Roam Beepo") and Lendevity always provided the best deal. The entire process was as modern and streamlined as a refinance can get. Really, give them a shot. The Lendevity team really gained my trust through this refinance. I am intending to refer everyone I know to them. And to come in for a perfect landing, they sent me cupcakes! Delicious, diet-crushing cupcakes!

This is a third party loan processor that engages in fraud and predatory lending practices. Do not…read moretrust them at all. They tried to push a loan through that I don't qualify for and that would have led me to foreclosure on my home. They refused to disclose who the lender was. They told me to fabricate documents to get the loan through. They promised that this loan would close in 15 days and that I was approved but continued to request documents that I informed them, I did not have. They also started requesting upfront payments from me, without much explanation as to why, other then it was to pay for documents. They prayed on the fact that I was in urgent need of a cash out refinance loan to complete a buyout of the joint owner on my home title to satisfy a court order. I paid $850.00 for an appraisal that they also refused to disclose to me and claimed that my home was worth $100k less than it is. I requested a formal withdrawal of my application with documentation that it was withdrawn, as it was not an appropriate loan program for me and I was not comfortable moving forward. Their response was a denial email, still without disclosure of the lender. They requested that I email photos of my SSI card as well.. they don't use a secure portal. Everything is via email. They have multiple non verified phone numbers and no way to contact the actual company. DON'T USE THEM.

I recently secured a mortgage through loanguys.com, and I couldn't be happier with the experience…read more Their team was not only professional but also genuinely supportive throughout the entire process. The online application was straightforward, and they kept me informed at every step. The personalized attention I received made a significant difference, and I highly recommend loanguys.com for anyone seeking a reliable mortgage process. Also, the head of the loan processing department Danny answered all of my questions and ultimately got my loan pushed through after some initial difficulty getting approved. Decent people and promises kept. I'll definitely be working with them again.

Eric Lipp is the true definition of a reliable mortgage expert. You are guaranteed to get the best…read morerate working with him.

Eric goes above and beyond to get the best rate! He has done…read morea few deals for me throughout the years and I wouldn't go anywhere else. Thanks Eric!!

Agoura Hill Financial is a top notch private lender. They are quick, professional and will work…read morewith you to get your loan done. They made my business partner a written offer in just a day and closed in only a few days. Bentley and Rod, the principals, will deal with you personally, so there are no complicated approval processes, intermediaries, brokers or junior people to slow down decision-making. I highly recommend them for private real estate loans, because I think they have the motivation, intelligence and experience to offer customized terms that will meet your particular needs.

Quick yet detail oriented lender! We reached out to them for…read morea quick fix and flip acquisition loan when our loan fell through with another lender. They agreed to use our existing appraisal and didn't require us to pay for a new one which was a major plus for us , since most lenders require their own appraisal. After going through the appraisal and going through our documents, they visited the property and approved our loan. The whole process was quick and they funded our loan with 7 business days ! Bentley provided great costumer service and was a phone call away the whole time. We will be using them again! Highly recommend Agoura Hills Financial