The house we had just bought had 13+ failed windows and broken patio doors, and I researched window…read morecompanies to get quotes for just going ahead and replacing all of the windows so they would all match. If you've never been through this process, it's incredibly confusing and frustrating: every window manufacturer changes aspects of their ratings so it's very difficult to compare apples to apples and it's hard to know why pricing varies. And... be prepared to see some numbers that will make your eyes pop. I ultimately selected Energy Window Solutions in no small part due to Rich Ursetta. I was hesitant about which company to choose for window replacement initially, but Rich really won me over. His bid was certainly not the least expensive quote (but he wasn't the most expensive either), but here is what really made him stand out. 1. Rich is not just a sales guy. A lot of the window outfits have a sales guy with little field experience who gives you a quote and then passes the baton to the next team. Rich was my point person and advocate throughout the entire operation and he's been through it all and he does all the sales and measurements himself (he has very high standards). He has decades of experience in this industry, is *incredibly* knowledgeable, and also has a construction background. I didn't appreciate the value of this until issues came up and the job was finally complete. He can explain any aspect of windows that you'd ever want to know, is familiar with the install process, can work with GC's or other trades to ensure the windows are installed the correct way, is meticulous with his measurements, and helps you understand and navigate the window industry in general. (For example: Many window outfits promise a warranty and then go out of business 10 years later, so pick a well-known and established company.) Energy Window Solutions offers a lifetime warranty and they've been in business a very long time. Also, a testament to him, during his *quote*, he noticed that my concrete underneath the patio doors wasn't actually touching the bottom of the doors by about 0.5 cm. This was a critical detail that numerous other people missed, including two property inspectors that I hired before purchasing the house. 2. Rich is accountable, prompt with responses, stands behind his work, and gets things done RIGHT. I learned an incredible amount about windows from this experience, including how any wood rot exposed when the old windows were removed needs to be corrected and replaced. His install team (Kurt, Steve) is top notch, nice and friendly guys, and did a beautiful job with all of the carpentry for the new flashing and woot rot replacement. After the install was done and the bill was paid, I noticed that one window was leaking. I called Rich and in less than 24 hours his install team was back to correct the issue. It was due to an old piece of flashing they had originally opted not to replace, but ended up correcting it after the fact at N/C. (They had replaced everything else, but they said that one seemed fine, turned out it wasn't). On a big job like this, things happen and what's important is how they take care of you when they do. That is the level of customer service I've come to really respect and admire from Rich. Before/during the sale, he must have been out to my house at least 10 times for everything from keeping an eye on the install, to double-checking measurements, to talking to my GC about how the concrete patio should be poured, to even hopping over my fence (!) on my request to take some measurements when I wasn't available to be there. After the sale, he treats you like a friend and takes care of you. 3. The windows are fantastic. They look amazing, super high quality, feel cool to the touch even on a hot summer day here, and Rich even suggested some changes to the window style on one of the windows that I didn't fully appreciate until it was installed. I couldn't be more pleased and enthusiastic about recommending Rich and Energy Window Solutions. And make sure to check out "Dutch Shine Window Cleaning" to shine up your new windows, AMAZING!

It is with great pleasure that I recommend Energy Window Solutions. We have already noticed a…read moresignificant decrease in our electricity bills. The windows are certainly efficient and help keep the house at a controlled temperature. In addition, the noise from the outside is significantly diminished. Not only are the windows beautiful but they really live up to their advertising! We also had a custom window made and it is just lovely. The customer service provided by Richard, the President, and his team of professionals was outstanding. Richard even took the time to follow up after the job was complete to make sure we were completely satisfied. We give Energy Window Solutions 5 Stars for sure!!!!

Excellent service! Replaced windows in my home and new commercial building! Great staff and…read moreprofessional service!

I've used Lake Glass on 2 occasions and both were the result of some unfortunate luck on my end…read more The first was shower doors that lake glass did for my home. I had to have them take the glass doors back and hold them for me once I noticed there was major bathroom construction issues that needed to be dealt with first. Sharon was great and held the glass until we were ready for the doors. Once ready, they installed the shower doors and did a great job, clean job. Recently we had a door window shatter. She had her guys out that day to remove the tempered fragments and placed a new order to replace. Sharon followed up with a confirmation on the delivery and to advise she will follow up again to schedule. Dependable work is hard to find in this area and it's nice to have a dependable glass company for when you get some bad luck.

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

Installed glass on screen porch that was too thin and not Tempered…read more Both of the above are against "CITY CODE ". Two of the 3' by 4' panes of glass broke before the job was finished. We have grand kids and could not accept the danger . Had to pay for thicker glass and tempered glass to be installed . Windows leaked and had to re-caulk the windows. More Caulking is needed on outside windows. They will not return to finish the job. I even offered to pay them more money !!! Very Dissipated ELY .

Did a good job of finding custom glass for my door. The problem is they destroyed the custom screw…read morecaps that held the glass in the door on the house interior and said they would try and replace them but basically ghosted me after. I expect service providers to do what they say they are going to do. Disappointing. I'll probably try others next time

Texas Siding & Exteriors did a Great job siding the whole house. Very professional and caring men…read moredoing the work. They made sure to meet all my expectations. On time every morning, worked steady all day, and cleaned up before they left. Good job done ! Thank you from Decatur Texas !

From the owner: Texas Siding & Exteriors provides gutter installation, gutter replacement, siding installation,…read moresoffit & fascia installation, soffit & facia repair, window installation, window repair and replacement, and roof replacement to North Central Texas.

I really hate giving bad reviews. I've thought long and hard about what to say about this, but I…read morefeel like I need to warn people about this company. Two years ago, we had Blackland Glass replace every window in our home, and they sold these windows to us by stating they were "the best, top-of-the-line windows you can buy. . .fully warrantied against everything, including pebbles, rocks during mowing, etc. Lifetime warranty. We will repair or replace them no matter what." We paid over $18,000 for these windows. They installed the windows, and they did a very poor job of it. At one point, they installed a solid pane window in a bedroom and had to take it out and move it where it was supposed to go. They broke bricks around a couple of my windows, did an absolutely abhorrent job on the caulking. There are awful bumps in the caulking, dents in the lift handle in the bottom of one of the windows. Still, what was done was done, and I tried to take a deep breath and move on. Fast forward to last summer when we got a crack and a hole in one of the windows, so I thought, "Great. At least they're warrantied." I called the company, left a message. No answer. I called again. No response. I called a third time, and I left a rather firm message for someone to call me back. They did call me back, and the person there told me that they no longer deal with the company that made our windows due to quality issues. Needless to say, I still have a hole in my window, still have broken bricks and bad caulking, and they refuse to honor the warranty and repair the window. I finally decided to write a review today because someone told me that I'm not doing anyone any favors by remaining silent, that there are people out there that will trust Blackland Glass and invest a lot of money in false promises. I still have a b roken window because we live out in the country, and trying to find someone to come out here and do a repair is very difficult. Still looking for someone to repair it. If you do decide to use them, I hope you have a far better experience than we have.

Blackland Glass did an excellent job installing our windows. Professional service and quick…read moreresponse. We will be using them again.