The house we had just bought had 13+ failed windows and broken patio doors, and I researched window companies to get quotes for just going ahead and replacing all of the windows so they would all match. If you've never been through this process, it's incredibly confusing and frustrating: every window manufacturer changes aspects of their ratings so it's very difficult to compare apples to apples and it's hard to know why pricing varies. And... be prepared to see some numbers that will make your eyes pop. I ultimately selected Energy Window Solutions in no small part due to Rich Ursetta. I was hesitant about which company to choose for window replacement initially, but Rich really won me over. His bid was certainly not the least expensive quote (but he wasn't the most expensive either), but here is what really made him stand out. 1. Rich is not just a sales guy. A lot of the window outfits have a sales guy with little field experience who gives you a quote and then passes the baton to the next team. Rich was my point person and advocate throughout the entire operation and he's been through it all and he does all the sales and measurements himself (he has very high standards). He has decades of experience in this industry, is *incredibly* knowledgeable, and also has a construction background. I didn't appreciate the value of this until issues came up and the job was finally complete. He can explain any aspect of windows that you'd ever want to know, is familiar with the install process, can work with GC's or other trades to ensure the windows are installed the correct way, is meticulous with his measurements, and helps you understand and navigate the window industry in general. (For example: Many window outfits promise a warranty and then go out of business 10 years later, so pick a well-known and established company.) Energy Window Solutions offers a lifetime warranty and they've been in business a very long time. Also, a testament to him, during his *quote*, he noticed that my concrete underneath the patio doors wasn't actually touching the bottom of the doors by about 0.5 cm. This was a critical detail that numerous other people missed, including two property inspectors that I hired before purchasing the house. 2. Rich is accountable, prompt with responses, stands behind his work, and gets things done RIGHT. I learned an incredible amount about windows from this experience, including how any wood rot exposed when the old windows were removed needs to be corrected and replaced. His install team (Kurt, Steve) is top notch, nice and friendly guys, and did a beautiful job with all of the carpentry for the new flashing and woot rot replacement. After the install was done and the bill was paid, I noticed that one window was leaking. I called Rich and in less than 24 hours his install team was back to correct the issue. It was due to an old piece of flashing they had originally opted not to replace, but ended up correcting it after the fact at N/C. (They had replaced everything else, but they said that one seemed fine, turned out it wasn't). On a big job like this, things happen and what's important is how they take care of you when they do. That is the level of customer service I've come to really respect and admire from Rich. Before/during the sale, he must have been out to my house at least 10 times for everything from keeping an eye on the install, to double-checking measurements, to talking to my GC about how the concrete patio should be poured, to even hopping over my fence (!) on my request to take some measurements when I wasn't available to be there. After the sale, he treats you like a friend and takes care of you. 3. The windows are fantastic. They look amazing, super high quality, feel cool to the touch even on a hot summer day here, and Rich even suggested some changes to the window style on one of the windows that I didn't fully appreciate until it was installed. I couldn't be more pleased and enthusiastic about recommending Rich and Energy Window Solutions. And make sure to check out "Dutch Shine Window Cleaning" to shine up your new windows, AMAZING! read more

It is with great pleasure that I recommend Energy Window Solutions. We have already noticed a significant decrease in our electricity bills. The windows are certainly efficient and help keep the house at a controlled temperature. In addition, the noise from the outside is significantly diminished. Not only are the windows beautiful but they really live up to their advertising! We also had a custom window made and it is just lovely. The customer service provided by Richard, the President, and his team of professionals was outstanding. Richard even took the time to follow up after the job was complete to make sure we were completely satisfied. We give Energy Window Solutions 5 Stars for sure!!!! read more

This is a wonderful window company. Richard is super knowledgeable and will make a very helpful presentation to explain the benefits of the high energy efficient windows available direct from the factory. This an honest, dependable business which I have recommended to all my new window customers asking for a referral. I am very comfortable and confident every time I recommend Rich, he is a real pro. Check his website:http://energywindowsolutions.com read more

This company did an incredible job installing 6 huge windows for me. Richard gave a very knowledgeable sales presentation that totally sold me on the window quality. Curtis, the installer and his assistant, were top notch! My windows are gorgeous and I could not be happier!! read more

richard of energy window solutions is a real stand up guy. he sold us windows when he was with comfort windows of america - lifetime warranty. well comfort windows went belly up. of course after that i needed warranty work done and only had richard, who is now energy window solutions, to turn to. since the company had gone out of business i thought i was screwed. richard stepped to the plate and had someone come out to repair 3 of the windows - NO CHARGE. bottom line - if you deal with richard you are dealing with a gentleman. highly recommended read more