I just stopped in with out an appointment and the owner/staff were very helpful and accommodating…read more The owner went out of his way to come out side and check my spark plugs clean them and offer advice. They were unable to change my tire,didn't have any in stock, and called one of their competitors to see if they could help me out. It was a really good experience. I will go to them again & again.

Jack the service manager was outstanding. My son's bike wouldn't start and stranded him…read more They picked him up and got him back on the road.... new battery.... I highly recommend this shop!

Live almost 3 hours away. Paid for two tires about 2 weeks ago. Received text 9/2/25 that they were…read morein. Took motorcycle in on trailer to have installed. Saw two tires there but one was not the correct one. Salesman went looking for it and stated one tire came in 8/31 and the other 9/2/25 when the other worker stated he texted me. The tire wasn't located and I stated they probably sold it to someone else. Clearly the business's mistake. Salesman said he would order the correct tire and have it next week. I asked if the business was willing to install the tires without cost because it was their error and we drove a long way expecting two new tires. A young manager came out and said the best they could do is charge $10 less than regular cost of installation at $120 per tire and waive some other fee. Then he blamed the error on the shipment when two workers clearly verified that both tires arrived to the business. I called him out about that lie. He then said he can't waive the installation fee because it would come out of the mechanic's pockets. I stated why would he do that to his mechanic when clearly it was the business's mistake not the mechanic. If anyone should eat the cost, it would be him as the manager; he makes more than the employees and he should try to make things right. I also told him he needs to take accountability and own that they made a mistake. He never took responsibility for their mistake. Very disappointed; should've bought tires from Cortez, CO instead. You might want to think twice before going to this place.

One of the best Harley shops I have been to, lots of merch and accessories. The staff is friendly…read moreand the layout here is easier to navigate than some other shops.

Best dealership in all of New Mexico. Hands down way better service and experience than Durango HD.read more

Out of a lifelong obsession in MTB and BMX this is by far the worst hospitality I have experienced…read morein a bike shop. I tried giving them the benefit that everyone has bad days but with how I was treated I ended up setting down what I was there to buy And walking out. I will bomb the trails on a Walmart bike before I ever step foot in Havens Bikes.

Dale saved our trip to Sturgis! We got a flat on a highway in the middle of nowhere. On a Friday…read more Close to closing time for any tire shops. Called the closest Harley dealer (2 hrs away) and they didn't even have the tire in stock. Several tire shops in Cortez said to call this place and so glad we did! Dale saved the trip. He called places and found a rim and a tire! We got a trailer & towed it in. He came in early on a Saturday to install! Just unbelievable. Thank you above & beyond. Truly a great business.

I can't stress enough how wonderful Chrome Mafia Custom Cycles is! group of ladies riding on our…read moreyearly adventure stopped in Manacos to visit a Veterans memorial. As we left there, my 2015 Ultra shifter broke. We pulled over to asses the situation. One of the ladies found Chrome Mafia online for motorcycle repair in the area and called and explained what happened. They said to bring it on over if we could, so we duct taped the shifter on and rode over to their place. Dale, the owner, is such a great young man who knows his stuff, and his Dad Terry took my bike right in. They put on a new upgraded shifter (instead of the POS Harley puts on) and didn't charge me an arm and a leg like the dealer would have. Their shop is one of the best I have ever been to. They explained and knew what they were doing. It is great to see a son and father team who care about people, their families and their job. I would recommend this to anyone who is passing through and needs help! I always try to help out the independents before I call a dealer.

Yesterday I had a great experience buying a hard to find used Yamaha from Handlebar, Anthony was my…read moresalesman-a very nice guy, no pressure, and he introduced me to the owner and the parts manager, the whole deal was pain-free and pleasant. I normally by bikes on fb or cl...this is the first bike I've bought from a dealership and have no regrets.

Great service and pricing. Andrew just put on rear brake pads for my GS750 and did a fantastic job!…read moreHighly recommend their services!