Brought my 2019 Mazda in for a salvage inspection after being told both over the phone and in…read moreperson that hail salvage inspections would not be a problem. After dropping the car off (and paying a $20 Uber home), I was called and told they "won't even look at it, because they don't want to." No explanation was provided and no guidance on where else to go. My time and money were completely wasted. Very disappointed with the lack of professionalism and care from the owner.

Disappointed. For transparency, the servicing that had taken place was around two winters ago…read more Bought an older car, taken it in for a tune-up, an oil change, tire change, to open the glove compartment that was stuck and change into winter tires. When I went into Kal Tires to purchase new tires (the same season) they told me the alignment was off and the direction of the treads were completely wrong which Downtown Auto completed. Waste of money. This same auto repair shop told me they could not open the glove compartment but that they would have to break the lock and replace it with a new one that would cost me about $200. I refused the service. A day after my mom opened it herself with a screw driver! When even trained car technicians could not open the glove compartment, my mom did without breaking the lock. Was it they wanted to me to pay for more for nothing? Why would I even I go back when now I'm suspicious of possibly getting scammed (if not already)? The bottom line is they simply cared so little about my car and the service they provided me at the time, how can I ever think of going back? The service was awful to say the least and I did not feel they cared enough for my business or any returned business I would have given them in the long term. The only person that was kind was the receptionist during my first and last experience with Downtown Auto Edmonton repair shop. When servicing is done with care, that would be the auto repair shop you should take your business too. And in my experience, this ISN'T THE ONE. Consumer Beware! (Original review made on Google Review a year ago)

This business tried to take advantage of my mom, who is a senior. All that was needed was a simple…read morerepair of rewielding her exhaust pipe. Instead, they tried to tell her the muffler needed to be replaced, as well as the exhaust pipes for a quote of around $750. Thankfully, she got a second opinion and was told it was a simple wield job, and it cost her less than $190. This business should be ashamed of themselves. My dad was a mechanic and had not just his mechanic ticket, but every ticket that was possibly associated with it, including heavy duty. We just lost him, and I'm disappointed when businesses think they can take advantage of people. Anyone I know will not be using your business as we will be spreading the news of my mom's experience. Do not trust this business, or if you're tempted to please get a second opinion first.

This exactly what I needed in a muffler shop. Friendly, knowledgeable staff, prompt service and a…read morefair price. They created a custom muffler for my 30 year old Toyota fork lift in less than 24 hours for hundreds less than I was quoted by the Toyota parts dealer.

Update: I received no response from this location to my original review. An independent mechanic…read morehas since inspected the vehicle and confirmed that the brake rotors are warped. I also asked Midas last week to provide copies of my previous invoices but did not receive them. My understanding is that any applicable brake warranty would cover parts only, leaving me responsible for the labour charges. Given my previous experience and the lack of follow-up, I have decided to have the brake repairs completed elsewhere. I am sharing this update so other customers can make an informed decision based on my experience.

Totally satisfied. I appreciated the included inspection that highlighted suggested services for…read morefuture consideration. Very professional .

Highly recommend this place!!…read more I had noticed my car getting loud so to "save" money, I paid cash to an individual who "fixed" it for me. After just a few weeks, it seemed worse. I called Economy Muffler and spoke to Arnold who got me in right away for a quote. He was kind, knowledgeable and honest. He had me come see where the problem was and explained what was needed clearly. They scheduled me in right away and in a flash, my car was ready to go and sounded great!! Plus the price was awesome! It was under $200 including parts AND labor. I am happy to support a business in my community but even more so knowing first hand that the staff and service is great!

I brought my wife'scar in that had a loud muffler problem expecting a new muffler was needed for…read moresure .We were totally surprised that he said a muffler was not needed and said he could weld a new clamp and problem solved .A little more the two hundred bucks and the 2016 Honda is running and sounding perfect . The guys running the place were great and very easy to talk too .

Been going to Kal Tire Oliver Square for a few years now. No question the best service you are…read moregoing to get from a tire store in Edmonton. Have always been great to me. Was there this week and the crew there went above and beyond with their service. Stayed late for me and got my job done. I'm very appreciative of everyone there and the quality work they do. 100% would refer anyone to go see them if you are looking for a quality automotive help in Edmonton.

Went in for an oil change, was early for my appointment, sat down and waited a while. 52 minutes…read morelater and they said they were draining the oil... jiffy lube is down the street and will get it done in 15 minutes, don't waste your time here.

We've been getting service for our commercial vehicle for two years now. We highly recommend Atlas…read moreAuto due to a few things that we feel make them different. They are providing quality work and take the time to show and explain what is really needed to be done. Reasonable prices and friendly customer service in addition to the above makes the a trustworthy company. Recommend!!!

Amazing staff, knowledge and trustworthy. Trusted them with my Maybach and my wife's GLE AMG. They…read moretook pristine care of both. Helped me understand various components of the vehicle that I didn't know were issues, but ensured I wasn't overlaying for Mercedes parts and whatnot. Better them than the Mercedes dealership in my opinion, as they have a specialist in-house that covers high end German-made vehicles for 15yrs+.

They found a leak that another company told me wasn't there. I knew it was there. My tire leaked…read moreout by the time I was half way across the city. They found my leak and patched it within 30 minutes

I became a fan of Kal Tire when they fixed a punctured tire for me at no cost. I didn't buy the…read moretire from Kal Tire, they just did it. I loved it. I thought if it wasn't fixable they'd try to upsell me for a tire. They didn't. They just fixed it and off I went. I was going to buy my next set of tires from Costco, but Costco f'd up my order. So in I went to Kal Tire. They'll price match! So if you love Costco prices but want to avoid the brutal Tire Center service (as you might have heard from other people it's brutal) go to Kal Tire. There are a lot of locations and you they all interconnect for service!

I needed a pre purchase inspection asap and it was done quickly…read more Follow up was prompt as it had major leaks "everywhere". Firm advice not to buy was greatly appreciated! Thank you Kire.

I have never had such a bad experiance in my life with a mechanic or shop…read more These people are the most disorganized shop I have ever seen .They have no pride in thier work and should not be trusted . They do not live up to the word or time line STAY AWAY