Brothers Tree Service removed two trees and thick vegetation on a steep slope behind my home. They…read morewere on time, professional, and did an excellent job. Everything was cleared, hauled away and expertly cleaned. The price was fair and I would call them again if needed.

They do excellent work for the time and workload that is involved. They clean up afterwards and…read morehave a reasonable price.

Let me preface this by saying that it has been hot outside, And I have been leaving the windows in…read moremy car cracked for ventilation. These Guys mow the grass where I work and at the end of the day I came out to my car car full of grass Trimmings, Dust And Debris. They could have easily knocked on the door and mentioned that they were mowing and I would have put my windows up. I have called the main number for them 5 times now, and each time nobody answered. Take some pride in your work. At least answer your Phone and hear my complaint in person. I am leaving one star because I am not allowed to leave zero stars. UPDATE- The owner called me back. He said that he would talk to his crews about being mindful in the future about mowing around cars with open windows.

Gil Gray and his team do great work. I have used them several times and they are always…read moreprofessional, polite and leave the space clean. The tree cutter, Chris, is particularly great - there is no job too tough for him. Mike M

I referred my mom to grays bc I think just about everyone in mountain brook was raving about them…read morein an old post! They were able to quote a very similar price as another tree removal service but Grays offered a little more than the other service. They did a great job but my only complaint is my mother's HOA was breathing down her neck to get the debris cleared and she was having a hard time getting them to come out and finish up the job, and HOA's will charge residents huge fees for things like that. One reason for having them come out and cut the trees was to keep the HOA happy lol! Thankfully after a few phone calls about a week later they were able to come out and finally finish the job today. It's just important to take those things into consideration like HOA communities when taking these jobs because you can put your customer in a sticky situation.

Our community has been using New Image since 2015. Foreman Jeff Suzuki should be fired and maybe…read morethis entire company should go bankrupt for allowing such poor service. Jeff intentionally does not fulfill much of the contract and has made the community landscaping look like an unkempt jungle. He schedules his 2 workers for 2 hrs a week on our large property, when other companies at a similar price offer a full work day with 3 workers. They only have time to mow some of the lawn and blow some leaves in this short time, and they enjoy a very long lunch break during this time, too. Instead of focusing on their basic responsibilities, they try to find bogus ways to make supplemental income from the property. We have a serious pest issue due to New Image shirking their responsibilities and allowing vegetation to get so overgrown they are touching the buildings, growing into sidewalks, concrete divides, etc. Dying branches fall on cars and there's less than the required 8' clearance along walkways. The overgrown vegetation blocks safety signs, too. Since they don't fertilize the soil and they overtrim bushes/trees beyond what's healthy (causes plants to go in shock) when they get a work order request, this eventually kills the plants, which adds to the costs since they then recommend replacing the plants. The contract notes that weeds should be handpulled if treatment is not effective, but weeds are rampant throughout the property and Jeff made an excuse that they try to use "natural" remedies. They charged our HOA $2k for a completely useless soap and water aphid treatment, too (I recommend using Clark Pest Control or some other pest company which will charge reasonable rates for effective treatment). We thought part of the issue was with our old association manager, but our new association manager had to pester Jeff just to get some litter picked up that was accumulating over the years. Jeff kept changing the goalposts of his excuses and ended up trying to propose a laughable $6500/mon contract to fulfill the basic landscaping responsibilities. Contacting Jeff directly didn't help either since he's unresponsive and very forgetful. He also tried to double charge for work we've already paid for.

Agree with all the negative review. So true. They come and blow eveything from leaves, trash,…read moreanything on the concrete into your own bushed or area off the concrete. I keep my area clean and when they come I have to go back out there and clean all the trash out from what they blown into my area. Have called and nothing changes. Terrible and I wouldn't want them on anyone's property to do anything. Dont sign with them in any deal. They are the worse. I could sweep trash into my bushes myself if that was the SMART thing to do!

My experience could not have been better. Excellent communication. Did an excellent job on my tree…read moreand cleaned up afterwards. Would recommend them to anyone.

Have used Ox twice now to cut and remove a couple large trees, trim branches. They did an…read moreexceptional job! Had all the right heavy equipment, the right number of workers, and did a very professional job including clean up. Will definitely use them again when needed.

Metro tree service gave me the best price out of 10 tree services came and did their job exactly…read morewhat they said they was gonna do did a great job for me

If you want to hire the worst tree service in Birmingham look no further. They'll send out a guy to…read moredo estimates that lies about what will be done. Then when you tell them they didn't do what he said or what the contract says the owner will come over with his two little punks to try to threaten you when you tell them you aren't paying for the terrible work. Told them I'll be happy to pay after I speak to an attorney. But they insisted on threatening me in my yard after you tell them leave. Terrible work. Owner is a moron who thinks walking on someone's property and threatening them is smart. They don't know what contracts are for. They just think they can do whatever but still get paid when they didn't do what the contract says. You'd be better asking the school of the blind for help with trees.

Adam was amazing! He walked me through all my tree options with genuine care and patience. He…read morespent time helping me visualize and plan my yard with authentic concern for making yard safe decisions for my pets. When there were services I needed done that his company didn't provide, he had excellent recommendations. One text to a provider and they arrived within 15 minutes and had the job completed within an hour. I can't recommend this company highly enough! They were extremely professional, on time, communicated efficiently, pricing was appropriate (which affirmed that they value their employees) and made me feel confident in their experience as well as my decisions. They gave information freely on topics that made their experience evident. I had quotes from many companies for work we had done on our yard, but The Arborist experience set the bar higher than I expected.

They did an AMAZING job, went above and beyond, managed to dodge our yard's many obstacles, left…read moreour fence and gardens intact, and had the best customer service. 10/10 would recommend to all in need of treework--especially if you have a wild yard like ours!