We have two loved ones at Ivy Knoll, and they have been residents since 2016…read more We looked at many other places before deciding on Ivy Knoll. It provided the best value, but more importantly, the staff is excellent. From nursing to maintenance to dining to housekeeping, the staff there go above and beyond. They treat our family like family, and they have come to be extended family to us, and very important partners in care. We have the ultimate trust and respect for the staff, and that makes all the difference in the world when you are looking for someone to care for a loved one. We feel like our family members are very safe and loved there. In regard to recent events with Covid-19, the staff is diligent in following Ky State Rules and Regulations, and did an excellent job keeping the residents entertained while on state mandated "lockdown." We could not be happier having Ivy Knoll as our partner in care!

From the owner: The Ivy Knoll independent living facility offers open-concept apartment living with personal care…read moreand assisted living services like all-inclusive health assistance, personal grooming, dressing, med reminders, and laundry. Our retirement home offers plenty of weekly programs and activities for residents to partake in.

We live out of state and needed help from my eldery mother who lives in Cinncinati. She needed help…read moreto come into her home a few times a week to assist her with many things from small daily living aide to medications and doctor visits. We called Assisting Hands and the jumped right in. We want to thank the wonderful TEAM at Assisting Hands for the amazing job they have done. They go above and beyond. Assisting Hands is very professional, kind, caring, supportive, reliable, and knowledgable. Their attention to detail and communication has exceeded our expectations. We highly recommend Assisting Hands of Cincinnati and Northern KY. My mothers is being treated with great care and respect and that brings significant comfort to our family.

From the owner: After over 12 years in business, we have become Cincinnati's home care experts. Our compassionate,…read moreprofessional services will provide your family peace of mind. From after rehab support to companionship care to 24/7 complex care, we can assist your loved one with their unique and changing needs. Our team of care managers have a combined 200 years of healthcare experience to craft a personalized care plan and oversee care.

We have been using this Home Instead office for months for my aging 90 year old father. My previous…read moreexperences were for my mother who lives north of Cincinnati and we had a miseralbe time finding reliable assistance. This Race Ave office in the west side of Cincinnati has never disapointed. All of the aides have been dependable, respectful and caring. As my father has declined over the months a social worker visit monthly to evaluate him and they take steps to provide the appropriately trained aides. If there is ever an issue with an aide not being able to keep an appointment. It is handled and corrected at the office then I am contacted with the change. I can't say enough about how grateful I am that I never have to worry about an aide being on site nor about the quality of the aide assigned.

This agency does not adequately screen or supervise their in home personnel. For example: A new…read morecaregiver was being assigned to me and the "supervisor" brought her to my residence to "introduce" her to me on the first day of her new assignment. The supervisor and the " home care helper" arrived at my door together. The supervisor was dressed appropriately for a business meeting and introduction. The in home "care giver" was wearing a white tee shirt emblazoned with sequins and reading "love". She was also attired in red and white stretched out sweat pants. In short she looked like she had just shopped the rejects barrel at Good Will; not someone expecting to be working as a care giver to anyone. Obviously could not care for herself. The manager who was with her apparently felt her attire was OK enough to introduce her to me as my new care giver. This new care giver had been with the Home Instead for 2 months and had "glowing recommendations" by her clients. Does this say enough about quality; not only of managers but of care givers?

I cannot say enough great things. Thank you bayley for making a difficult time, comforting…read more Upon admission, staff was on it. Noticing things immediately, encouraging fluids, getting a meal tray, finding an issue with skin integrity and handling it immediately. I can leave mom without massive guilt. And Missie, the social worker. She has been amazing and had gone out of her way to deal with our difficult and demanding family. She recognizes that we all just care about our mom and had gone way out of her way to assist us in finding long term placement for mom. My only wish is that they had a long term bed available for my mom but I certainly get why they don't. This place is amazing!! And I don't want to leave out therapy. They got my mom mobile again through a difficult and painful injury with a side diagnosis of alzheimers/ dementia. She can refuse and be difficult at times but they never let her quit.

social worker is very nice. Other than that, buyer beware. moved my aunt to a memory unit. We were…read moretold primarily because she doesn't eat and they can't allow her not to eat. we were there for a day and a half covering about 6 meals. NOT one time did anyone come to ask her about eating or bring her food. When we moved we were told would get help from the maintenance staff then they came and said they weren't working that day. we would oss them in the halls later. Not at all impressed except for Mike.

I'm very pleased with the care provided for my Dad. This company was a life saver for me and my…read morefamily. I would recommend them to anyone who is in need of quality home healthcare.

From the owner: Let us provide you with quality healthcare.read more

My family hired this company about 1 month ago for in home care for my father. They were an…read moreabsolute God Send! Of the many agencies I have talked to they are the only one that was willing to work with us and our needs rather then us just settling for the schedule and care that we could get. Their rates are also very competitive. The office manager Lori Jones has provided the best customer service imaginable. Especially, in this day and time when in most instances it has gone out the window.

From the owner: Senior home care. Servicing all Northern Kentucky counties since 2001.read more