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    Emerald Trace on Turkeyfoot

    4.0 (8 reviews)

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    4 years ago

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    17 days ago

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    10 months ago

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    1 year ago

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    2 years ago

    Excellent care! Very caring staff! Effective therapy services! Recommend 10/10! Never a complaint with the food, it is phenomenal!​

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    6 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - Emerald Trace on Turkeyfoot

    Villaspring of Erlanger - Acid tripping

    Villaspring of Erlanger

    2.3(3 reviews)
    3.6 mi

    I was transitioned to Villaspring after I shattered my hip and had a hip replacement (this was…read moreimmediately following a stroke with hospital stay and rehab). Most of the staff was very apathetic (especially the night staff). I was almost given the wrong medication a few times. Fortunately for me, I know my medication very well. I have severe anxiety. My panic attacks were commonly ignored. One night, I cried and borderline screamed the entire night (I didn't sleep). The nurse ignored me, even though she could have talked me down or given me a Xanax, which I am prescribed. It was my first night there, and I was scared. I went to a different rehab facility (Encompass) after my stroke, and had very few panic attacks. The staff was always able to talk me down. Some nights, I waited as long as an hour to use the restroom. I had alarms on my bed (pretty standard). I eventually started setting off my alarm after 20 minutes, so the staff would come in and I could use the restroom. I am not a difficult patient. I never had problems like these anywhere else (hospital, other rehab). Don't send your family or yourself here! It was terrible.

    It is good except they keep it to hot in the rooms you can't hardly breathe. Food is so so and the…read morenurses come in 3 or 4 times during the night and turn on all the lights and that Wakes you up and you can't go back to sleep there is no reason to turn all the lights on

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    Villaspring of Erlanger

    sun behavioral health

    sun behavioral health

    1.2(22 reviews)
    3.9 mi

    My father was taken there after a suicide attempt…read more For some unfathomable reason St. E Hospitals are teaming with these people. I was assured they had a close relationship, and it's preposterous. It took me probably 10 calls to get access to my father, and after they took away his cell phone, would let me talk to him, even though it was supposedly a seamless link to the 10 billion HIPAA authorizations I had to coordinate my father's care for over 10 years. It was absolutely disheartening. If he had not been 91 years old, I'd have thought cartels had sucked him into some kind of human trafficking scene. It took 10 phone calls just to gather enough information even to TALK to him. St E assured me they had a great interface, BUT THEY DID NOT EVEN HAVE ACCESS TO HIS RECORDS ON MYCHART. NOR TO THE MULTIPLE HIPAA AUTHORIZATIONS GRANTING MY ACCESS. This is evidence of an organization with absolute focus, not on patients, but on their focus on avoiding lawsuits, at their employees' expense. These employees were so terrified of the management they weren't about to do one think to link me up with my father on the day I'd spent 7 hours in St E Fort Thomas' emergency room. St E is outsourcing too much to substandard specialists. Both organizations are going way to cheap with no benefit to patients or the public.

    DO NOT EVER GO THERE... THEY WILL MAKE YOU FEEL WORSE THAN YOU CAME IN. I was personally in that…read moreterrible facility... I was practically left alone and couldn't even go outside if I didn't smoke... the "caretakers" really didn't treat any of us feel like we even matter, like we weren't people. the miscommunication was absolutely terrible and there was so much of it that people legit went nuts on there... the care sucked... they had groups and they never even asked why we were there... they just ignored it... they don't care what medical problems you have... because they won't give you medicine for them. Zero communication with family. Kept me an extra day for no reason.

    Emerald Trace on Turkeyfoot - skillednursing - Updated May 2026

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