Unreal. Für their own efficiency, no regard for me, the patient, they left a vm 24 hours after…read morebreast MRI - for "ASAP" callback mammo and U/S. No explanation or context. I called my practice to find out why- only to learn that it's very likely - almost certainly - nothing. Just no stone unturned. Great. But they couldn't have waited until my practice had a chance get in touch w me to provide context? Then the comical upshot - in the past week I have called times , left four messages - trying to schedule. No call back. No appt. So much for ASAP. This group really needs an overhaul of its protocols in patient communications.

It's hard to write negative reviews and I am unsure of how else to push for accountability for…read morehealthcare "providers" such as Rayus. A team member for Rayus called me to schedule an MRI after a local Dr sent an order in. When I asked what the cost would be she said about $1,200 with or without insurance. When I asked what went into the cost, such as materials, staffing, etc, the staff member seemed to laugh and then literally said, "It is just highway robbery." I remember that part verbatim. And then to summarize the rest, she continued on about how there was no reason really at all. In some ways I appreciate her honesty. I am less upset she told me the truth than I am with Rayus as a company for their predatory and extremely unethical practices with pricing, Rayus should not be trusted to administer medical services.

I walked in at 3pm on a Thursday and was in and out in under 10 minutes including waiting time- all…read morestaff I encountered were very friendly and professional. My blood draw was done on the first attempt and painless.

Despite having an appointment you will be taken behind walk-ins. This has been happening for years…read moreI have had to go here.

On Wednesday I took my wife for a consult due to her anemia being way out of wack. Our NP assigned…read moreto us was Jamie. He did an awesome job explaining everything. Jamie has a great bedside manner making everything easy to understand. It's now two days later& Kris is getting her first infusion of Iron. The two attendants caring for Kris are both amazing. Alexis & Erin also have a great bedside manner equal to Jamie's. New England cancer specialist new campus at 11 Rock Row is a magnificent building. Everyone from the moment we walked in to register our visit have been amazing. If I could give 10**********'s I would.

Their billing is fraudulent. They charged the extra fee for an extended appointment (beyond 30…read moreminutes) but the appointment was 20 minutes, for which I have proof. Disgusting.

I had a very disappointing experience at ConvenientMD in Westbrook. I arrived around 12 PM in…read moresevere back pain, completed the registration process, and waited for nearly two hours while people who arrived after me were seen before me. When I asked for clarification, I was told I wasn't registered, despite having completed everything and being told I was checked in. I also received conflicting information regarding my insurance and reimbursement, and when I asked to speak with a manager, I felt like I was being given the runaround. I also had concerns about private information being discussed across the reception area where others could potentially hear. The most frustrating part is that i left without any information about the reimbursement just a paper and card. The female behind the counter put it down that i was only there for ten minutes. My pharmacy information was also incorrect. I hope management addresses this situation and reviews how patients are being checked in and treated. There was no professionalism and I hope no other colored person has to experience what I did. I wasn't able to get her name but it was the woman who worked behind the front desk today. All the nurses and especially the doctor were very kind and helpful. I really appreciate thoes who helped and listened.

I questioned my co pay and the receptionist was very snarky with her response and I almost left…read moresolely because of that but I didn't. Then you wait and wait and wait. There is nothing quick about this place. The whole experience felt like a business deal to them. What has happened to health care? I would not ever go back here. UPDATE! So my elbow that was X Rayed here and cleared by their radiologist was in fact FRACTURED, so now I have a piece of bone floating on my ulna nerve and have to go have a nerve test done before they can remove the piece of bone. So now I live in pain still until I can get into have the nerve test done and who knows how much longer after that until it gets removed. Today validated why I gave such a bad review and why I will NEVER step foot in a Convenient MD ever again and I'll make sure the word gets out to the best of my ability about the crap care this place gives.

Blood work was done fast. Not a very long wait. Staff friendly and helpful. Everybody moves along…read morerelatively fast

I went to Nordx in Scarborough just to pick up a specimen cup. There was nobody working the front…read moredesk, only several staff in the back room. When I asked for help, I was rudely told to "grab a number and sit down." For something so simple, the lack of basic customer service was disappointing. The place felt poorly managed, and the staff seemed uninterested in assisting patients.

I have been here a few times, It is off the main drag of a…read moreroad so it is easy to find. Luckily it is also set far enough away from the light so it's easy enough to get onto the street you need. They have a large mostly open parking lot. You go in the front door and immediately see the receptionist's booths there is plenty of them there to check people in. The ones I talked to were very friendly and engaging. The waiting areas are broken up so each office has an area for you to wait at. The nurses and doctors are very kind and listened to what I had to say and made a point to ask and answer any questions I had. I do recommend this place if it is one of the places your looking at