Robert was professional, knowledgeable, friendly, and efficient. He was able to solve both of the…read morecomputer issues that I had. I highly recommend him. I will be calling him for any future issues that may occur with my computer.

From the owner: MonkeyTech specializes in repairing and restoring user technology such as desktops, laptops, and…read morenetworks located in the home or in a small office setting. We provide a systematic and thoughtful approach that allows customers to feel at ease when working on their equipment or utilizing our training services. We cater to every type of customer and small business providing a level of professionalism and confidentiality that establishes trust between the Pro and the Client.

Great service, lowest repair price for my broken screen. Highly recommend if you have cell phone…read moreissues.

Adam worked me into his busy schedule to fix a Mac problem that I had created. He jumped right in…read moreand had it fixed in no time at all! Since we still had some time left I told him about a few problems I was having with some programs, and he not only fixed those, but told me along the way what he was doing in case I had a problem later. Of course if i have any problems later...rather than trying to muddle through them myself...I will not hesitate to call Adam again! I highly recommend Adam's Tech Support!!

From the owner: Call now to schedule in-person tech support…read more With Adam's Tech Support, I'm one call away from driving directly to you to solve all your tech needs. Whether it's your computer, smartphone, tablet, or any other technical need, I'll be there to solve your problems!

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.

Located in a safe part of Overland Park and across from Oak Park Mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age and heck the employees seem very nice as well. The parking lot also is relatively smooth, devoid of potholes!!! That said be warned I'm still a fan of this place, regardless of some of the stupid business practices enacted by a short sited corporate regime. Walk on in and you get greeted relatively quickly but also a blast of cold or hot air hits you, depending on the season, to make shopping that much easier! I'll admit I'm still somewhat taken back that every time I walk in, some nice employee says hi! Very nice. As with most Best Buys now adays, directly in front of the shopper, you know where the DVDs, Blu rays, 4ks used to be to encourage impulse shopping, lies the multitude of cell phones. Yes, I mentioned the physical media b/c it's a sore spot with me. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't as plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. As stated, physical media in terms of movies and music is gone but games are also impacted yet they do carry some titles, especially new or hot items. As far as new consoles, I've never had much luck getting a "hard to get" system as opposed to other places. In those regards, plan ahead. Now they do have a great selection of TVs and surprisingly if you like higher end equipment they carry that too! When I first moved to Kansas in 2000, this was my "home" Best Buy. They've continued to have competitive pricing, a friendly staff and a pretty good stock of most items. I won't sugar coat this because it affects all stores, is they've scaled back on a lot of items like I mentioned. If you're a window shopper, I invite you to come by. However if you need an item and expect it to be in stock, I suggest checking the website first. I've been to a lot of Best Buys and this one continues to be a great store!

I have always liked Best Buy, and will purchase items there whenever possible in order to keep them…read moregoing. Usually their prices are set to match their competitors, however there was an item that Costco and Sam's Club were offering for less over Christmas. I looked up to see if they would price match those stores, and the website indicated that they would. When I was checking out, the cashier looked at the pricing at both the other stores, and verified it was the same item. He needed a manager to come change the price, and I had to wait at least five minutes for one to come over. The manager told me that what the website doesn't tell you is that in order for them to price match Costco or Sam's, you have to have a membership at Best Buy. I didn't even know they offered one, or why I would even need one. He told me that if I paid $50 for a membership that he would do the price match. I told him that if I did that, the item would cost me more than just buying it at Costco. He just shrugged his shoulders uncaringly. I left, and drove straight to Costco to purchase the item. On the way, I called Best Buy customer service to see if that was indeed the policy. The verified that it was absolutely not the policy, and that I didn't need to buy a membership to match the price. I assume maybe the manager gets spiffed for selling memberships, and lied to me in order to sell one, but all they did was lose a good customer for life. I won't be returning.

I highly recommend Ferguson Computer Service! Stan is friendly, honest and straightforward. When I…read morecalled, I was helped remotely by Brad. He was great and helped me tremendously. I'm pretty sure they help businesses of all sizes. Give them a call, you won't be disappointed.

From the owner: We are the experts in provider technology services to small businesses. Anything a large company…read morewould call their I.T. department for, we take care of for small business.

This place is amazing and the people who work here actually care…read more.. if you need a phone fixed... just go here and thank me later. My daughter's phone was broke and we needed it for a trip. Luckily, they kinda bent over backwards to get me this phone and I got super lucky they were able to find the parts. They kept me in the loop the whole time. Truly a great store... I appreciated it some much I will not look at another shop to get my phone fixed, I am loyal now... It's been months since I got this phone fixed, and I wish I could remember the gentleman's name who took care of this for me. He made it all work out and he made it effortless... Thank you..

This Lenexa location is worthless. The employees could not fix a phone if they tried. They sit…read morearound and do who knows what. Then, they return your phone back to you in worse condition that when they received it. Definitely go to a different store!!!

These guys are great! My Samsung stopped charging. Of course it charged right up for them. I went…read moreback the next day with 4 charging cords. Only one was good. Lol. They didn't charge me. They were so nice and knew what they were doing.

I took my "dead" phone to Loren at the Ward Parkway store. He was courteous, polite, and…read moreknowledgeable. It took him only a few minutes to have the phone up and running like a new one! No sales pitch, plan for upgrade, or other bother. When he said "I fix", he meant it!!!