I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Difficult to rate this company. The service was very good. The Plumber knew his trade. They showed…read moreup when they said they would. The question is can you afford them? This is a newer home (four years old) with a flooded master bathroom on a Friday morning. Eighty year olds stumbling in the dark at night to the second far off bathroom for three days a problem. The first they could look at it Monday. After several calls that was going to be the best time. Lewis was at our door at exactly 8 AM, Monday. He looked at the toilet and saw a leaking supply line. He said he had one in his truck and I said replace it. He quickly did so. The one he replaced it with was braided steel, replacing a cheap plastic one so I ask if he had another to replace the same in our other bath if it was the same. He said he would check. He did and he did. He then went to the truck and made the bill. Travel to our home (less and one mile from their shop) $30. Labor $125 (labor rate $300/hour (I have Ring video times) parts $33+ I checked Amazon retail less than $12 for both. Very good service TOTAL time at property (including drive on and off) 27 minutes - total bill $188. So in my judgment three stars. Maybe send your kids to trade school not Yale.

A wonderful business ran by a wonderful man! Dean went above and beyond to make sure an older…read moregentlemen was taken care of, and not taken advantage of! I would DEFINITELY recommend Lewis plumbing! Fast, professional, friendly service! Thank you Dean and Crew! Xoxox

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

Called Wilkes after receiving what seemed a very high quote from another plumber, Wilkes came out…read morereplaced and removed the worn-out water heater and the price was much less, and very reasonable for the work performed.

My mothers furnace stopped working recently and given the outside temperature my mom was in a…read morepanic. The team at Wilkes responded immediately and made replacing her furnace a priority. I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me. They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could. She raved about their kindness and how knowledgeable and honest they all were. Thank you so much!

I would leave no stars if I could! I was billed over $400 and no repair was made. They showed…read morecamera "evidence" of a broken pipe under the concrete in the basement. To make the repair, they wanted $8,826.21 UP FRONT and they would return in a couple of days to start the work. Fortunately, we had the good sense to let them know we would be getting a second opinion/estimate due to the huge quote they provided. Ultimately, the company we contacted came out, located the blockage and charged us $375. This Roto-Rooter is either entirely incompetent or a scam. There was both a technician and a supervisor (was called to assist the tech) involved. Pat, from the company, responded to my review on another site. I emailed her directly and crickets. The person I left the voicemail for a week ago (corporate office phone), also crickets. Next review I will post on BBB.

They will give you terrible time estimates and continuously cancel your appointments for 2 daysread more

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

Hired Strassen Construction (owner John Neu) to repair shower leak and the resultant damage. Here's…read morehow it was handled: Paid $1700 (half of initial quote of $3600) for him to begin. Employees sent out on the first day spilled can of PVC compound on new flooring, destroying it. Asked for a rag, but never mentioned the accident. Found out after they left. Owner said he would not send same employees again and that he would pay to replace floor. Reviewed the house and, after some discussion about what all we wanted (including a couple items not discussed previously), a new quote was drawn up with a total price of $5200. Paid additional $900 to meet the 50% up-front requirement to bring our amount paid to $2600. Owner came with his two daughters to continue work. He was very unprofessional. Did not work full days. Came late. Left early. Took long lunches. Called off several times. Made numerous trips to hardware store(s) for equipment and/or materials not on-hand that would take a minimum of a half hour, sometimes multiple in one day. Had to remove walk-in shower floor, surround, and glass door. Once reinstalled the door no longer would stay closed due to frame not being level. Also, drain leaked. Exhaust fan wiring needed to be moved and sealed from moisture exposure. Fan still not fully reinstalled and we are unable to turn it on. Several instances where we were told it would be safe to take showers only to find it still leaked. We asked that the bedroom ceiling on the floor below the shower be left until the end to ensure further leaks wouldn't damage it until all work complete. Request was ignored. He instead sent an employee to do the drywalling. She only tarped the bed in the room, leaving the rest uncovered. (Including the adjacent rooms that were not sealed off.) We bought additional plastic sheeting to at least close the room off for the second day. Ceiling hole was expanded to remove water damage and new drywall was installed haphazardly. Large gaps between panels were taped and mudded over. Overall work was shoddy. When we spoke to owner about our issues he claimed that we were "micromanaging" him. I asked that he verify that he was licensed, insured, and bonded. He claims he is, but did not provide any specifics and stated that by asking he felt threatened. He told us that he felt his only recourse was to "part ways". He believes the $2600 we paid up front would cover what he had already done, including the floor that was never replaced. He stated that he felt he could prove that he had earned the $2600, and that we could take him to court if we disagreed. Currently, our situation is: Shower plumbing still leaks Shower drain also leaks Shower floor not level The exhaust fan has no switch with which to operate it The wet-wall is still uncovered Shower door no longer stays closed and leaks as well Shower head is protruding at odd angle Pipes (PEX now) are installed poorly, with improper lengths and no support Floor still stained by PVC compound Downstairs ceiling looks bad - uneven panels, not painted or textured Ceiling fan no longer installed After a month of his work, we are actually worse off than when he started and out a large amount of money. Would not recommend.

I wish there was a way to leave more than five stars because Strassen Construction is superb! I…read morehave never experienced a construction company as great as this one. They are attentive to your needs, and they establish a full meeting of the minds before starting the job, and that type of thoroughness and transparency is so very rare. They are polite and professional and from start to finish they performed the tasks just as agreed upon. As a single woman, I was concerned that my lack of home repair and carpentry knowledge would work against me, but John and the others from Strassen Construction explained everything to me in a way that I was able to understand and I was able to rest assured that I was in good hands, and it proved correct!