Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

What a joke. First I was told I needed a whole new system for 12k. Then it was just the fan motor…read morebut needed a new fan blade to go with it. With that being said the fan blade was completely fine. Once he quoted me 1241 dollars for the same motor that was 165 online I just asked him to stop what he was doing and leave. Needless to say I paid a service charge to have them waste my time and quote me an outrageous price.

I can't believe it's taken me 3 years to write this review! K & S has been my go-to plumber for the…read morepast few years. I do real estate full-time and I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all my buyer and seller clients in need of a plumbing inspection, repair or scope! Which is honestly saying a lot, because after 11 years in real estate, I have very very few contractors I recommend. Because a lot are unreliable, but NOT them! They respond quickly, they show up, they are available in emergencies, they do great work, they are super knowledgeable, they are honest and they NEVER pressure my clients into repairs they don't need. They treat your home like it's their home and what they'd personally and professionally recommend! There is also not enough space in here to share all the things they've caught for my clients: rotted sewer stack mains, sewer gas leaks, water intrusion, leaking lines, safety concerns and so much more. Plus, the willingness to put my clients mind at ease by discussing their reports in person or over the the phone at literally all hours. And never making you feel like any question is a silly question... they truly care! If you hire them I promise you won't regret it! Thank you so much Sean, Justin and the K & S Family for being the best in the business! You so appreciated!! Sincerely, A realtor who only trusts them for all her and her clients plumbing needs! (I attached some photos from a recent job, where they scoped and saw the sewer stack was rotted. They then replaced it and replaced all the old waterlines as well.)

I cannot say enough great things about this organization. Our HOA in Medina had a water main break…read moreon Friday morning, which resulted in numerous households without water --- on a holiday weekend. K & S Mechanical not only came out to survey the damage, but they were able to get all the utilities out the same day to mark their lines so they could begin working immediately. Sean and his crew worked tirelessly and even gave up their time with their family on Saturday, the day before Easter. This crew worked from dawn to dusk all day Friday and Saturday and were able to not only fix the original burst water pipe , but additional water pipe breaks which occurred when the water was turned back on. Their price was extremely reasonable for all the amazing work they did and the crew was so friendly and professional and cleaned up the site when their work was completed. We cannot even begin to tell this crew how appreciative all of our homeowners are for their excellent work and timely performance so we had water on Easter Sunday and the evening before. EXCELLENT JOB, guys!!! I would highly recommend this company to anyone looking for excellent plumbing work. I know that I am going to use them for all of my plumbing work in the future.

Best plumber ever! He had to fix so many mistakes that an original plumber had caused in a home we…read morebuilt. If only we had known Pete before we broke ground! His prices are great too! I've recommended him to so many friends and all have been completely satisfied with him.

I live in California , but needed assistance on behalf of my elderly parents who still live in…read moreParma. Their kitchen sink was badly clogged and after two weeks of my father insisting that he could fix it I called Action Plumbing. Within one hour of my call they had a guy out there. Turns out my dad was looking at the wrong pipes in the basement and the kitchen sink needed to be snaked as well as have new pipes put in. My dad is a former engineer, used to be able to fix everything and tends to be mistrustful of "repair" services - he admitted that the guy knew what he was doing, was assured that it was done right and that he couldn't have done it himself at age 84:)

I absolutely love this company and would not hesitate to recommend them! Jim was the first to come…read moreand check the issues with my heating system, he was personable, professional, knowledgeable and very efficient! He not only explained exactly what the issues were but provided photos. Upon his recommendation, installers Jesse and Darcy arrived the same day to begin installation and were extremely thorough and personable. Kenny showed up to check my electrical system and again was knowledgeable, professional and was able to explain and give options for issues within this system. Both owners; Ben and Alex were in touch and available if needed and also were a balanced blend of professional and personable! Action heating & Plumbing...my go to! Kaysville, Utah

We just moved into our home 3 days ago, and last night we had a bit of a plumbing emergency. We…read morecalled numerous companies but none were a 24 hour place, and then we came across Strongsville Plumbing. My husband called, spoke to a woman who said she would check to see if someone could come out, and that she would get back to us right away. We NEVER received a call back. A simple call to say, 'Hey, no one can come out tonight, can we come in the morning' would have been fine. Safe to say they've lost our business. This company can't even extend common courtesy or provide the customer service that they promised us.

From the owner: The plumbers at Strongsville Plumbing Company are professional, reliable, and highly trained. We…read moreSpecialize in all Drain Cleaning and Sewer Cleaning and handle everything plumbing Strongsville OH. Our local Strongsville OH plumbing company has state of the art industry equipment, and offers top notch quality Sewer Camera Inspection, Drain Repair, and Sewer Repair. All of our plumbing services in Strongsville OH are affordable to our customers. Strongsville Plumbing Company also Specializes in: Hot Water Heater Repair/Replacement, Hot Water Heater Installation, Tank-less Water Heater Repair/Replacement, Tank-less Water Heater Installation, Gas Line Repair/Replacement, Gas Line Installation, Sewer Main Repair, Sewer Main Replacement, Trench-less Sewer Repair, Pipe Inspection, Tree Root Service/De-root, Clogged Downspouts/Roof Drains, Drain Snake, Leak Detection Services, Hydro-Jetting, Grease Trap Cleaning, Sump Pump Repair/Replacement, Sump Pump Installation, Battery Backup Sump Pump, Parking Lot Drains, Pump Outs, Backwater Valves, Check Valves, Septic System Services, Outdoor Plumbing, Check Valves, Backwater Valves, Slab Leak Detection/Repair, and Basement Waterproofing. Strongsville Plumbing Company handles all commercial & residential plumbing repairs in Strongsville OH, small or large. Everything kitchen plumbing, bathroom plumbing, outdoor plumbing, laundry room plumbing, basement plumbing, remodel plumbing, and new construction plumbing. Whether its a toilet

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

An absolute lifesaver. Came out same day to repair my sewer. Wish i could give 10 stars.read more

Just used them to replace my sanitary sewer, guys worked hard and fast to get us back up and…read morerunning, did a very nice job, were professional and polite throughout entire process, price was competitive. they actually beat other estimates . I was very pleased . I will recommend these sewer contractors