Any time I get the chance, I warn people about this auto shop. The wife/receptionist has a very…read morerude attitude. If you're only going for something simple like an oil change, you might be fine. But if it's anything more than that, I'd recommend taking your car somewhere else and saving your money. In my experience, you can end up paying a lot without having the problem fully resolved. One time while I was waiting for my car, I overheard the owner tell his wife to charge a customer more after they had gotten into an argument. That made me question whether their pricing is always fair or consistent. This was my experience, and I wanted to share it so others can make an informed decision. Consider yourself warned.

After spending $1,800 in good faith, believing I had found a mechanic capable of servicing all six…read moreof my vehicles, I was disappointed to discover the poor level of customer service. Here's what transpired: I had $1,800 worth of work done on my vehicle, and when I picked it up, I noticed a whistling noise that wasn't there before. When I inquired with the front desk lady--who had an attitude from the start--she quickly became defensive. They later found that the new power steering pump they installed was defective, but instead of an apology, all I received was a statement that they would need to warranty and replace it. Today, when I returned to pick up my vehicle, I noticed a rattling noise that both mechanics attributed to fluid on the belt, which was caused by their work. When I mentioned this to the same front desk lady, she insisted the noise had always been present, completely unaware that the mechanics had already explained the situation to me--one even mentioned he knew it would be an issue. Since it wasn't my fault, I suggested I would buy the belt myself and asked if they could install it for free since they caused the fluid issue. Unsurprisingly, her rude response was that they wouldn't do anything for free, and she hurried off to find someone to address my concerns. When she returned, she stated that they would install the belt for free but would no longer work on my truck. At that moment, I decided to take my business elsewhere. I don't even need them to replace the belt for free; their attitude and lack of customer service were unacceptable. It's important to note that I had previously had them replace a valve cover on my Nissan and was completely satisfied. Today, before this issue had occurred, I inquired about repairs for my Ford Expedition. This place will never get my business again, and she really needs to work on her attitude--understanding that repeat customers and positive word-of-mouth are vital for success.

DO NOT RECOMMEND AT ALL!! They put an ad on my car that left residue/damage that won't come off…read more would not answer phone to speak about the issue or call back.

Best price i found after getting quotes from three auto body shops. My car insurance company…read moretotaled my car, but gate city auto body had it fixed and back on the road in one week! Plus, they installed my rearview camera and cleaned my car inside and out! Exceptional service A+!!

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

Great customer service, good communication and quick turn around. If you need body work or paint…read morethey are the local Winston Salem shop to see.

T&T Auto Body & Customs did an amazing job on my vehicle. From start to finish, the process was…read moreeasy and stress-free. The team was professional, honest, and kept me informed the entire time. The quality of the work exceeded my expectations, and my car looked like new when I picked it up. Pricing was fair and the turnaround time was solid. Highly recommend them if you're looking for reliable, high-quality auto body work.

I would highly recommend Chris with Vibe Check on Deck, LLC! Had a flat tire in Winston Salem…read moretoday. Chris with Vibe Check on Deck was so quick to respond. He was very professional and knew exactly what to do! He even helped me with the spare tire ensuring it had the correct pressure to drive after he changed my tire. Vibe Check on Deck can even help plug up a tire and I know who to call now if I get locked out of my vehicle! First class service and more importantly, a stand up, really good guy! I give him Stars!!

one of the best experiences I have ever had, I highly recommend to anyone. Quick, Efficient and…read moresuch a great spirit

Highly, highly recommend this shop! It was recommended to me when I first moved to the area and I…read morecouldn't be happier with the service I received here over the years. It is hard to find a good, honest automobile service and repair shop anymore. This one is ran like they used to be- even down to the owner coming out to pump gas in between answering the phone and working on cars. He tends to handle the routine maintenance appointments and inspections while his associate takes care of more involved jobs. It has given me peace of mind to know that if my car needed repair, I can count on these guys to give me honest and solid recommendations either within their business or other local businesses they trust. With many auto shops taking advantage of people these days, it really means a lot to find one you can trust. As I've mentioned, this is a two man operation so appointments are necessary and hours are a bit more limited than the chain locations. It is worth the effort, though. Mike is always quick to answer the phone and pencil you in as soon as the schedule allows. Most of the time within the same week. His prices are very reasonable and he gets you in and out quick. He has oil changes timed so perfectly, one time I was able to set a timer on my phone for the time he said it would take and run across the street to grab a coffee at the cafe that was once in the yellow house. As I was making my way back across, I see my car backing out of the garage just as my timer went off! It can be a tight squeeze for me to work in an oil change on my lunch break but knowing I can count on the appointment time, I am able to make it work. Long story short, if you're looking for a service station in the Jamestown area that you can trust to offer reliable service at a good price, Mike's is the place to go. Even if it's something his shop doesn't do, he can give you a recommendation you can trust as well. This shop may be one of the things I miss most when I move away, haha!

Called and got an appointment for an oil change two days later. Penn was friendly and honest. Oil…read morechange and inspection took less than 30 minutes. I'll be back!

We had two cars detailed for Christmas gifts The work that…read morewas done by Leslie and her Mom was awesome. The cars looked show room ready. I highly recommend this business. Thanks so much.

The owner is a wonderfully kind man, but PLEASE beware this place. Whatever cleaning solutions they…read moreuse on the interiors of cars must contain bleach because it took the color right out of my interior. I'm now left with white bleach marks all over my door panels. Stay away if you value your car.