I couldn't be more pleased with the service and care I experienced with Carlos and the work they…read moredid to my 2015 Fiat. I had been told by the dealership that the entire convertible mechanism would have to be replaced simply because the actual parts I needed were no longer available. The dealer did suggest this organization as an alternative and when we went there, Carlos was able to easily identify what clips needed to be repaired, allowing us to go out and purchase them ourselves as they are aftermarket. The actual dealership guaranteed the clips were correct, added them and confirmed we no longer needed new top. Just re-glued the existing one. So back to Carlos who quickly fixed the convertible top, taught me the proper etiquette of convertible usage, and even fixed the rear hatch problem that we were having for months while waiting for parts. He said it would be fixed as soon as the top was repaired and well he was right and the dealer.... Not. I probably would've paid anything as I love this car, but the gluing and everything he did was so reasonable and I don't know what else he does, but I highly recommend him and in particular Carlos, who kindly and gently explained everything I needed to understand as the car owner!! So great service, great prices, facility was nice. I don't know what else I can say about them other than if you have an older car or maybe even a newer one, but in my situation, mine is older with no parts being produced.... Carlos guy was a lifesaver.

My sunroof track broke and I looked online. They have a good rating, the price was less but still…read moreexpensive. I know most of it is labor, but it still was a pretty penny to get fixed. The best part was they can get me in the next day. Dropped it off, it was done by afternoon. The staff was really nice. It was quick and easy so I'm grateful I found this place. Been here since 1977. Would recommend of course. The dealer, was three times as much so it was a big savings just one of those unfortunate things when you gotta dish out a lot of money to fix something you weren't planning on fixing.

Jeff did an excellent job making our snap on pontoon boat cover. He's a very knowledgeable…read morecraftsman and overall great person to work with.

The quality of upholstery work is second to none and the prices are very reasonable. I had a large…read moreBimini top fabricated for my Grady White. Custom stainless steel framework holds up to the weather and also looks great. Would recommend MCI CUSTOM AUTO trim to anyone needing auto/marine projects.

WOW - Everything about my experience here was SUPER! Very trustworthy individual that made me feel…read morecomfortable leaving my 2001 Toyota 4Runner Limited in his very capable hands. Something I wouldn't do with just anyone. I'll start out by saying, I'm picky and ask a lot of questions up front to avoid a disaster situation for both of us later. Mark was patient and answered all my questions up front, allowed me to send him photos and videos of the damaged side panel of the front seats that I needed repaired. He asked me what I wanted accomplished and what my expectations were and he listened to ME! Mark never tried to take me a different route, never tried to upsell me on anything else, never pushed anything aftermarket on me, just gave me an original looking repair that never looked as if damage had happened to begin with! After, he advised me on the best product to use for moisturizing the leather, talked to me about best next steps for letting the repair cure (letting it sit for 48 hours if possible, not really necessary but I'm a perfectionist) and offered to touch up anything that didn't look up to par later if anything happened or I noticed anything. Personally, I would 100% recommend him to anyone looking for a leather or vinyl repair - You'd be hard pressed to find anyone with the experience or passion that Mark has! He's also a Toyota guy so that didn't hurt! THANKS MARK!

I will never own another German car. The Flow dealership is is grossly overpriced and these guys…read moreare no distinction. Took my car there and it took several months before, I finally realized they were never gonna do the work. They had the audacity to be cross with me when I finally had it towed out of there. I am simply contemplating crushing it and never buying another one because there's nowhere to have it serviced in Winston Salem. When I hear all of these Jolly stories of how successful they were and their experience being so extraordinary. Leads me to believe that they are posted by employees or friends and family.

Always have a great experience when I come here. Had my wife's ac recharged and it's blowing ice…read morecubes

I placed an order for a Touchscreen Apple Carplay for my 2017 Infiniti QX60. The item was installed…read moreon 2/21/22 and returned 5/4/22. November 21, 2021 I purchased touchscreen apple carplay for my 2017 infiniti QX60 suv, which required a $100 down payment that I paid on the day of purchase. The item was installed in my 2017 infiniti qx60 suv on February 21, 2022 which required me to pay $924 payment to complete the transaction on my credit card that same day. Prior and post service installation I was never given an invoice for the item I originally purchased nor was I presented any documentation for me to sign. The only thing I received was receipts that I paid for both transactions. Once I realized that the item was not touchscreen apple carplay I immediately contacted Nate the rep for Dino's Audio. I explained to him that this is not what I ordered and he responded by saying unfortunately it is not touchscreen and you will have to use the stereo knob to operate. I continue to explain my dissatisfactions and Nate just continues to suggest alternate options for me to utilize the item. Nate even suggested I go to amazon to purchase an Apple Lightning to Digital AV Adapter to use. I told Nate that I want to return the item and had to continue to call several times in order for him to get this item returned, which is the reason why it took from February 2022 to May 2022 to get completed. Once the employees at Dinos Audio removed the item on May 4, 2022 Nate handed my keys and I had to ask him about my refund. This is when he said for the first time that they don't refund only store credits. Obviously this was not told to me before or during the entire process. This policy is not on the website nor presented to me anytime from November 21, 2021 through May 4, 2022. Now I went back to Dino's audio on May 6th, 2022 at 4pm to request all documents that I signed. Nate did not have any documents I signed and he only gave me an invoice which is the first time I received and says at the bottom "no refunds. only store credits''. At the end of all of this I was rewarded a full refund $1024 through my credit union.

I took my 2007 jeep srt8 to Dino's Audio and Video to have a radio installed ,Nate and his staff…read morewere very professional, Nate went over and beyond to make sure that my radio was installed correctly, he made sure that everything worked properly before I left.i am very pleased with work done,very professional and friendly. I will be telling all my family and friends about Dino's Audio and Video...very satisfied...thank you all very much!! Check out there website, they do a lot of different things to make your vehicle better!

Outstanding service from beginning to end. David and Carol provided exceptional customer service,…read morekeeping us informed throughout the repair process and making everything as easy as possible. They were punctual, professional, and genuinely kind. They repaired my car's bumper beautifully and even returned the vehicle spotless inside and out. Attention to detail and quality of work truly exceeded my expectations.

This repair business is EXCEPTIONAL. I was referred there by an auto repair shop that does not do…read morebody work. I was VERY PLEASED with the work, the price, and the professionalism. The price was less than quoted, and was done on time. I found David and Carol to be very professional. I would definitely go there again, and would refer them to my friends. Brenda B

I needed to have my driver's side door handle replaced. I found Dents Unlimited through a Google…read moresearch and met Mike and then Sherrie. Both were very nice. The work was exceptional and prompt. I highly recommend Dents Unlimited.

Mike and his team are Fantistic! they have repaired many cars for me and have consistently done a…read moregreat job! They offer great work at a great value.

Simply Amazing service and customer service. I feel like crashing my car just to let them fix it…read more Seriously though very pleased with the overall experience.

Awesome! Honest, kind and fair. Was able to fix my bumper same day. This is the go to place if you…read moreneed work done. We need more people like them