This is the Costco of PT. After having a lumbar fusion, I called and requested someone well versed…read morein someone with hardware in their back. I was assured I would have the guy who runs the clinic. When I arrived, I had my forest evaluation with a very young man, he was nice and thorough, but oh so young. When I got home I looked up the therapists on the website and didn't see him. At my next appointment, I asked him why he wasn't on there like everyone else. He said oh I'm just an unpaid student here for the summer. So much for being assured I'd get someone with experience with my situation. Super nice kid, so I went with it. Other than being annoyed that the guy I was told I'd have didn't even observe the evaluation. The kids that lead your exercises are just that, kids who'd rather socialize amongst each other than pay attention to you. I'd finish what I was told to do and sit there looking around to get one of them to tell me what was next. One day this lady and I sat up looking around at the same time and she looked at me like what the heck with the same frustration I had. The guy who runs the place, I think it was JJ, never once got his ass off his barstool the entire weeks I was there. I was done, went and paid cash for PT when my insurance paid 100% just to avoid this joke. I called the corporate office to let them know....and no surprise....no one called back.

I worked for PRN in 2025. Since my end of employment, I have been unable to access my last check…read morestubs. Now I am unable to access my W-2! Numerous emails and voicemails with absolutely no luck! This is NOT okay! If they treat their past employees like that, I could only imagine how they treat their patients! Maybe a nasty review will result in a call back!

Terrible customer service, zero empathy, and entirely unprofessional staff. I hit traffic on the…read moreway to an 8 AM appointment and tried calling ahead to reschedule, but nobody answered. I walked in 6 minutes late--which I acknowledge is on me--and politely asked if I should just reschedule. Instead of basic professional courtesy, I received an aggressive glare and a condescending lecture on punctuality. When I told the receptionist that I didn't need to hear anything further, she immediately called the main office to declare that I was 'no longer welcome.' Trust me, I already knew I wasn't welcome, and I have absolutely no desire to return. As a disabled veteran recovering from a car accident I was the victim of, I expect basic human decency. Accessibility warning: If you have mobility issues, avoid the stairs and take the elevator. Better yet, avoid this place altogether. They operate like a factory just trying to churn through patients and bilk insurance companies. If you want to be treated with common respect, take your care elsewhere.

My mom has been coming here for about two years. Initially for pain, swelling, and limited mobility…read moredue to severe arthritis on her knees and ankles. They were able to get her pain level down, have a lot less swelling, and improve her mobility. Due to the arthritis on one knee worsening recently, she had to get knee replacement surgery a little over a month ago. She's very grateful to be able to come back for her recovery because she knows she's in great hands. There is a language barrier, but nonetheless all staff acknowledge her and are so caring. She greatly appreciates those that try their best to communicate with her and for all they've done to help her get to where she is now. Overall, we highly recommend this place!

Stay as far away as humanly possible from this place. I should have listened to the negative…read morereviews. The front office staff is HORRIFIC. I waited almost 4 weeks to get in to be seen to establish care in San Marcos. Have an appointment in 3 days, and got a call that Frankie Alverez the Director cancelled my appt. for a team meeting. Ok...fine, can I get in later in the day. No, I can get an appt. in 23 days or I can drive 40 miles to another location and be seen at 7am tomorrow. Like another reviewer said cannot get an appointment, and staff is terrible. Do not go here....find anywhere else.

Well first I hesitated about writing a review because I don't like to leave negative reviews, but…read morein this case I have to share some thoughts. Unfortunately, Ive had over 10 knees surgeries and very familiar with physical therapy (since I had to do PT each time) and the techniques that are used. I am a self-starter, over-achiever, and know it takes hard work it takes to get back to 100%. I do all my exercises daily, and even get annoyed when you see others not knowing what exercises to do (because aren't we supposed to be doing them daily at home?). With that said, I have only had a total of 4 sessions in the San Marcos location and I am done. I agree with the negative comments that others have posted. Office experience and front desk staff are not friendly or welcoming. My 3 out of my 4 visits, it was a party up front. Staff was chitchatting and cracking jokes which was off-putting as a new patient there. Another time one of them had her kids up front with her while she worked the desk. I understand that we need to make concessions sometimes, but kids shouldn't be sitting at the front desk. They should be in the break area, waiting area, anywhere that is not siting at the front desk as patient check in and disclose confidential information. Each time I walked in, I didn't know what to expect, but all of it was very unprofessional. Now for the therapists... I have never had a therapist "work" on my knees by just squeezing the sides on my knee. That is literally all she did. I asked about soft tissue work because that is the main reason I come in. I do all my exercises at home, I have gotten very far in my own, what I need is tissue and muscle work to help with the scar tissue and sore swollen muscles. In all million sessions of PT in the past, the therapist will spend 15 minutes in each body part (and yes, that is what they bill insurance too) for muscle/tissue work. And here, I even timed her, she spent LESS than 5 minutes total on both my knees. And to top it off, I saw what they billed my insurance, 15 minutes! What a joke! How can you bill insurance for 15 minutes of work when you didn't do that work? That is insurance fraud! Overall, very disappointed in this facility because I had high hopes for it since the location was perfect. Oh the other negative is that this place is upstairs. I have never been to a Physical Therapy place that is located on the second floor and the elevator doesn't work all the time! Being that I had 2 knee surgeries, how would they expect patients to go up if the elevator is not working? Just keep that in mind if you need PT for a lower extremity. I read another post that are going back to Spine and Sport, I have gone to them before too in a different area, maybe I go there too!

Kristen at Sage Therapy is amazing!!! She has helped me through a very difficult time in my life…read more Taught me how to set boundaries and take my life in my own hands. She is compassionate and caring but at the same time will tell you hard truths about how to make positive changes in your own bad behavior. She is not a therapist that will just tell you exactly what you want to hear. She gave me specific things to work on in helping change my own behavior. She is worth every penny and I would and have recommended Kristen to anyone looking for the most amazing therapist.

I can highly recommend Kristen at Sage therapy. She really took the time to get to know me and the…read moreissues that I was having and came up with some really great solutions that I could apply to make these issues I was dealing with more manageable. She has been a great help in my relationship with my girlfriend and allowed me to better understand the dynamics and the role I Play in creating a more harmonious relationship.

Hannah is our couples therapist and she has been super kind, communicative and supportive during…read morethis time. She will help outline what the goal is for everyone involved. She's really great at engaging with you and asking thought provoking questions so you get to the root cause of struggles. Highly recommend her!

We love Good Therapy, the Oceanside location. We do couples therapy with Lindsey and she's so…read moreamazing! She's very attentive and a great active listener. She made my fiance and I feel incredibly seen and heard. Our insurance ran out but we still continue to see her out of pocket because she's worth every penny! Highly recommend!

Hopefully I never have to but I wouldn't hesitate to come back here if I ever injure myself again…read more Amin and Kyla really cared about getting my elbow back to 100%. Thank you guys.

Bill and his team are very knowledgeable. Thank you for…read moretaking care of my son post hip surgery.

Spent 3 months with this group and they were ALL the greatest! From the office staff, to the…read moretherapists,and the nursing staff, they were all friendly and compassionate, and provided the best care! Thank you from the bottom of my heart...especially grateful for my personal therapist Jared!

I myself gave birth here a year ago and everything went so smoothly and the labor rooms are huge…read more The nurses were so helpful and kind. So happy the horror stories we're not true in my case. I've had several friends have babies here with great experiences. Here are some images of my fresh 48 photography. I also do maternity and family. Definitely a great experience when I photograph here. Www.yescphotography.com

In the begging this place wasn't so great but as thing progressed and days went by they got alot…read morebetter,miss Kathleen is kind and sweet and she pushes us too get the best versions out of are selves, she can be strict at times just so u can do better if you mess up,she has a big heart for her patients so they could do better. Walter is an excellent therapist who listens and helps guide u through tough and difficult time. Hee is very proffecial along with Dr Obrie, who is a psycho phram cologist .

My parents made me go into residential treatment and it helped me alot. I was surprised how nice…read moreeveryone was. I could have visitors and they didn't take away all my electronics. I feel like if I ever needed to go back I wouldn't dread it now. I am back in school and doing well thanks to this center. I highly recommend them