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    Acu Energy

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    By appointment only

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    Services - Acu Energy

    Acupuncture

    Aestheticians

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    5 years ago

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    Martis Valley Massage & SPA - Free Chocolate

    Martis Valley Massage & SPA

    5.0(124 reviews)
    2.0 mi
    $$

    Outstanding facilities Good therapists…read moreEasy parking A very good business and really an asset to the community!

    The recent update has not disappointed! The hot tub was lovely! Perfect temp, no super chlorine…read moresmell, nice ambiance. The dry sauna after a massage was also amazing. I skipped the cold plunge but another person seemed to enjoy it. Great customer service at check in. But the best part: the use of the locker room, shower, AND facilities after a massage was great. Plush robes (PLUS SIZED!), surprisingly comfy shower slippers, and a bag for your items were all provided. We recently visited and had just a couple hiccups but still 5 stars and it was mostly my husband's experience. He wasn't given anything to drink (water, tea, anything) after his massage which is usually offered. It was kinda strange especially since I was handed a glass of water after being asked if I wanted plain or lemon at the end of my massage. While I had a robe, shower shoes, etc provided in my bag, he only had the robe. He didn't think to bring flip flops because he thought those were provided and he ended up having to walk around the locker room and hot tub room barefoot. Not a deal breaker, obviously, but he was kinda bummed. Just a note about the ladies locker room layout and the lockers. The door opens right into the locker space where one would typically change clothes. So, when the door opens, anyone outside the door could see in. The layout of the hallway keeps the opposite gender from being near the ladies entrance and vice versa and also creates a low foot traffic pattern which seems intentional. However most locker areas I have used have a turn or a wall that blocks the changing area from view of the entrance. There is a bathroom and two showers to change in, however if the facilities are ever really busy this could get a bit crowded. Also, the lockers may have a way to be locked but I wasn't told how to do that. Overall these hiccups didn't take away from the 5 star experience. I'll definitely continue to recommend.

    Photos
    Martis Valley Massage & SPA - Foot Scrubs

    Foot Scrubs

    Martis Valley Massage & SPA - Manicures with the girls

    Manicures with the girls

    Martis Valley Massage & SPA - Girls Spa Day

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    Girls Spa Day

    Tahoe Aesthetics By Candice - Skin tightening, thermi

    Tahoe Aesthetics By Candice

    4.8(76 reviews)
    28.3 mi
    $$

    I have to say without a doubt, this team of professionals are by far the most knowledgeable and…read moreeffective with their skin care services. Candice and her team give excellent advice, and I truly appreciate them. Michelle

    As a previous reviewer, Meredith had mentioned, Candice does an ok job (from the one time I…read moreactually had a service- I had no time to assess what she was really like), but her interpersonal skills are lacking to say the least. And this, in the end makes such a HUGE difference. I also own my own business and have a degree in Marketing and Business Management. Customer Service can make or break a business. So no matter how "good" the product is, if your customer service skills are lacking, you'll lose in the end. As Vince Lombardi said, "It takes months to find a customer, seconds to lose one." And in this day and age where so much is word of mouth, it can be a millisecond when treated badly. In this small town, bad customer service severely hurts businesses. I went in to see Candice the first time a few weeks ago and she was a little cold when I walked in. It was all business. Not much eye contact. I thought it was strange considering it was my first time in. She did an ok job. She seemed rushed. But I wanted to give her another shot for a different service. I had a family emergency a few weeks before with someone in the hospital with a stroke and so I cancelled with her a little over 48 hours in advance and rushed to the hospital in AZ. She said, "Ok" on a text; no "so sorry to hear that" or, "When would you like to reschedule?" ....It was just, "Ok". So I had to reach out to her to reschedule later. No biggie. I just rescheduled. I did think it was weird though. It was like she was doing ME a huge favor. But it was the second time that I came in that really started the ball rolling in negative impact. I came through the door and Candice was in the back and she was in a flurry of emotions. She had a family emergency and was shaking and crying a little. Which I get! She said she just wanted to get out of there to be with her son who may have had covid. I could totally empathize having just gone through an emergency. She said she could still do it, but was shaking and kept saying, "I have no time to numb you!". I told her that family comes first and to please just attend to her son and we could reschedule. I had cleared my whole day for this, but I totally understood. She handed me a container of lidocaine and told me to numb my own face 40 minutes before coming in next time...um...ok...I've never numbed myself but...ok...I just was worried for her and her son. Little did I know that from hearing from others, that she has a temper in general. We confirmed a time for me to reschedule by text and I put it in my phone. Only, I put it in as a half an hour later by accident. So, there I was on the morning of my appointment, numbing my own face (with no instruction from her on how to do this exactly), and I get a text with her saying that she would not take any clients 10 minutes late. Hmmm...I realized my mistake and called her to ask if I could still come in (it was 15 minutes past at that point). She was so angry and said she was "annoyed" at me and said that she "wished me luck" in finding a new provider and no goodbye. Wow. So it seems to me that she slams her clients in there back-to-back and has them do their own numbing. It seemed so strange to me at the time, but now I understand because she books her clients back-to-back and doesn't waste her time numbing clients and has them do it themselves. Word to the wise, do not get on her bad side. She has zero empathy for you. She just wants your business. Too bad. I really wanted to give her another try.

    Photos
    Tahoe Aesthetics By Candice - Purity aesthetics

    Purity aesthetics

    Tahoe Aesthetics By Candice - Tahoe forest baths by purity

    Tahoe forest baths by purity

    Tahoe Aesthetics By Candice

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    Mane Attraction - Wedding hair and makeup by Danielle and Shelly

    Mane Attraction

    4.7(44 reviews)
    0.1 mi
    $$

    I arrived a few minutes early for my appointment, and was not even acknowledged, let alone greeted,…read morefor about 20 minutes while I waited on the bench next to the front desk. However, two employees did go out of their way to greet the man next to me, with one apologizing for the wait and assuring him she would be with him soon. I was getting close to just walking out because at about 15 minutes after my scheduled appointment time, when someone finally came over and asked for my name. My stylist never introduced herself, so while she was nice enough, I don't even know her name (and she isn't listed on the website, either). I got a simple shampoo & blowout, and during the shampoo she used the hottest water I've had in a salon. She did not ask me if the temperature was okay, if I had a preference, or check in with me at all -- and I'm the kind of person who likes a super hot shower, so I was surprised by how hot the water was even to me (it was fine for me, but I know that is way beyond lots of people's heat tolerance level). I am sure she would have changed the temperature if asked, but never in my life has a stylist just not checked in on that during a wash. The blowout itself really did come out nice, but I was also surprised by how old the salon is. I think me and my stylist were the only people under like 60 years old in there, so it may be more geared towards an elderly demographic. I am glad I got the stylist I did, because I have never felt so disrespected in a hair salon before (by the other staff) and am honestly still in shock with how little regard the employees had for a customer. Some of them were sitting down and waiting for timers, so it's not like no one was available to greet me, either. Not to mention, I had to wait more than 15 minutes after my appointment time to be acknowledged -- it's not asking a lot to simply be informed if they are running behind. Especially since the man next to me was given that courtesy and respect! I would never go back and would not recommend it, despite the fact that my hair did come out nice at the end of the day. It was just such a bad experience overall, though my stylist really did seem sweet (she is the sole reason I gave 2 stars and not 1), unlike the rest of the staff. The salon itself is also tiny, crowded, hot (they seemingly have no A/C and just kept the door open), and not well ventilated. Save your time and money -- there are lots of other great options in town.

    You want to talk about customer service? I have to give a huge shoutout to Mane Attraction--and…read moreespecially Melody and her front office superstar, Mary Beth. I was reviewing old finances and noticed a duplicate $500 charge from March 2024. Chase told me it was too old to dispute, so I reached out directly. Not only did Melody respond right away, but Mary Beth took the time to dig into it--and just a few days later, they confirmed a credit back to me. That kind of integrity and follow-through is rare these days. It's exactly why local businesses matter--they truly take care of their clients. Highly recommend supporting this amazing team!

    Photos
    Mane Attraction - Hair and makeup by Danielle and Shelly

    Hair and makeup by Danielle and Shelly

    Mane Attraction - Hair and makeup by Danielle and Shelly

    Hair and makeup by Danielle and Shelly

    Mane Attraction - Makeup by Shelly

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    Makeup by Shelly

    Acu Energy - acupuncture - Updated September 2026

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