crazy amount of unprofessionalism in this place. the ladies at the front need to learn how to speak…read moreto patients in a respectful, professional way or they need to get the hell out of the medical field. people come in because they need help and care asap and they are likely already stressed out and upset. the last thing they need is some 90 pound idiot talking to them like they're stupid or an inconvenience. every time i have been here, i have been met with hostility and ego. too much trouble for an urgent care that seemingly only has one doctor for every 12 receptionists.

all the front desk ladies do is gossip, complain, talk about patients, and swear. Waiting 3+ hours…read morewhen there's 6 people here is insane. I genuinely would choose to go somewhere else

My last review was 2 years ago, so I want to update it. I STILL come here and STILL get the most…read moretop tier service. I'm always in and out so quickly and the staff are always so friendly, kind, efficient and make sure you're well taken care of. You can even go virtual visits on their site. I have come here for all types of problems and I always get the help I need. Every employee I encounter actually listen to me. They make sure to explain everything in great detail and I never leave confused about any treatment to recover. They have the best care I've ever experienced. Even after so long the place still looks brand new. The rooms are so clean and so cozy and private. Even the waiting area is very nice.

So grateful they were open on Sunday. Fast and efficient and ready to help, would recommend!read more

Front desk and the initial person who took vitals, etc really need some professional development on…read morehow to greet and interact with human beings, particularly those who are sick. Embarrassingly uncomfortable and unpleasant experience dealing with both yesterday at about 3PM. The doctor was a complete change of pace. Very friendly (maybe too much, over the top), personable and kind. The only reasonably professional person I dealt with in that visit. It's very close by, so for convenience, I'll take it. But based on the number of people in the waiting room the entire time I was there (no one but me) and as I was leaving, this may not be an option much longer. Based on the customer experience, it makes sense.

I went to see my new Dr. Kathleen Natareno and nurse Elizabeth Dyer, I was treating with disrespect…read morefrom the doctor not the nurse, I told Dr. Kathleen Natareno about some issues going on, I've mentioned about Facebook she says "Stay off Face, "Shut Up! Also says this isn't a free clinic, I felt I was treated like a number than a patient, I felt intimidated, I found a new doctor I'm no longer to her, I don't recommend that rude doctor

I'm never using this office again. Hyper extended my knee and they sent paperwork for an MRI arhat…read moreneeded more approval and I'm still waiting for a call. Do not use this office is your looking to be taken care of.

This place is terrible. I tried bring my 7 year old daughter here. She fell and needed several…read morestitches. I got to the place with a 7 year old, who was crying at 6:40 PM. The woman at check-in said they were closed, though the website and the signs on the door said open until 8. She said they closed at 7. When I said that was still 20 minutes away, she said the staff leave at 7. They literally turned away a 7 year old who was crying and bleeding. This woman and the rest of the staff are terrible people.

Hidden gem on the second floor of the Ocean State Urgi Care…read more Literally no waits. The most patients I have seen here waiting has been 2! Oops, maybe I shouldn't leave this review-don't want to make more people come!!

The Kent Hospital Lab at 390 Toll Gate Road is a hidden gem when you need blood tests. It is a…read moresmall office and very efficient. The tech is a real pro and inflicts but a pinch of pain at the injection point. My order of 28 allergy tests was completed with a dozen viles. Pain free.

I accompanied a loved one to a dentist visit there and the service was amazing. The doctor was so…read morekind and spoke to her like an old friend and had so much compassion. I would definitely recommend it to anyone. It was a great experience.

Very professional and kind staff all around. I went to a different clinic the day before and they…read moreweren't much help. This place did more intensive treatment and helped much more.

They were amazing. My husband and I had less than a 5 minute wait time. But the reason I am giving…read morea 5 star is the staff. They were upbeat and made us feel so much better about what was going on. This is the best urgent care center I have been to and I will highly recommend it to others!

I've been a patient for four years at the previously known "Ocean State Primary Care" Now, turned…read moreinto "village medical". In four years- I haven't had the same provider twice. The staff members simply hang up on you, you can never get a proper prescription refilled (because, well, the doctors never stick around). It has been a horrible patient experience for me. I would strongly suggest looking elsewhere, as, this feels very much so like a 'mill' rather than an actual care practice. There simply is no care.

There is no better person to take care of your health than Kathy Parker. She is by far, the best…read morephysician I have ever had as a primary care. She sold the practice and it is different - but the care from Kathy is second to none. I endorse her 100% I do not know if they are taking new patients at this time - but call and see.

I have been a patient for many years and have had an excellent experience all around. The office is…read morealways available and responsive to my questions. The patient portal is easy to navigate and helpful in helping me keep all of my medical information organized. Kathy is always kind, unbiased, respectful, and clearly has my best interests in mind. She listens to my health concerns and follows up on them appropriately with medical imaging and lab work when needed. I have also recently been seen by Samantha who is equally as wonderful.

acupuncture treatment is great. glad I get treatment there. entire staff is top notch.read more

This is where I go to recharge and heal my body and mind. First with Dr. Tim, then with Drs…read more Linnéa and James. They are very caring and have helped me physically and mentally. Dr Linnéa has helped me with chronic back pain and knee weakness, stress and anxiety, managing pain from a broken ankle, and staving off (what used to be) regular sinus infections. My immunity and quality of life has improved since regular acupuncture with these folks! I had seen another acupuncturist in the past, and I did not feel like the treatments were nearly as personalized or effective.