I love Dr. Penate and her staff. She is the best Dentist I've ever had. Whatever issue I have, she can help me and she does it cheerfully. It's always frightening when there's a problem with your teeth but I am so relieved that Dr. Penate is there to help me when I have problems. Her staff is just as wonderful as she is. I am so glad my husband changed to be Dr. Penate's patient. Also we are so lucky to have her nearby to help us. Her staff is just as wonderful as she is. I recommend Dr. Penate wholeheartedly and I thank her for making visits to her office a pleasant experience read more

It's always stressful finding a new dentist. I had just changed my insurance, so I was on the hunt for a new provider. After making some calls and reading reviews online, I decided to try Dr. Peñate. First, this office has the best office staff I've ever seen at a dentist's place. They always picked up the phone, were always kind, and called me back in a timely manner when necessary. The staff here was quick and efficient. When I got to the my first appointment, I was kindly greeted and welcomed to the small but cozy office. Quickly I was seen - for once I didn't have to wait much! My dental hygienist was beyond amazing. Not only was she charismatic but very good at her job. This was hands down the best cleaning I've gotten. Dr. Peñate herself was also friendly and knowledgeable, thoroughly explaining processes and solutions. More importantly, she's someone honest. I've seen very talented dentists before, but they are money hungry and try to get you to sign up for a million procedures. Dr. Peñate kept it real, and I so appreciated that. I can't wait for my next appointment! read more

Dr. Penate is very personable, caring, comforting and most importantly a true professional. Excellent bed side manners. The same goes for the hygienists, Alina and Olga. Both girls will take their time and make you feel at ease. Never a dull moment in that office....great sense of humor! Makes going to the dentist not so daunting after all. The entire staff is very accommodating to your needs. Been coming here for years and plan to keep it that way. read more

You know that when a care provider's protocol includes charging for services that you do not request nor approve, you're in the wrong hands. I would not recommend this office; do what they forced me to do: find another dentist. read more

The brief interaction I had with one of the hygienist was very pleasant, but the experience was ruined by the front desk attendee.

Awful front desk lady, very rude and unprofessional, if you want to be mistreated or are masochist this is the place for you. They lost a patient but I know that they don't care. read more

Phew! That first word above is the biggest sigh of relief....I cannot begin to express the joy of finally having found a dentist I actually like. A dentist that now makes me refer to a dentist as "MY dentist" instead of "THE dentist". My idea of the dentist as a chamber of tortures and uncomfortable noises is no more- I actually enjoy coming here since I know I am finally able to get my teeth taken care of. The fear has been erased. This dental office has such a homey vibe- if you're looking for "hoity toity" service this office is not for you (aka if you mind that they take a 5 second break to take a swig of Cuban coffee while they're working on your teeth, then go somewhere else... I'll keep my dentist to myself). But if you're looking for a dentist that will make you feel at ease and finally unafraid, step right up! They make you feel like family here... No lectures about how much you've failed at taking care of your teeth for the last 20 years- just encouragement. Short wait times to see the dentist...and best of all, it is the first pain free (yes, I said PAIN FREE) dental experience of my entire life. Dare I refer to current and all future trips to my dentist by saying "I'm off to get my teeth pampered?" Yes, it now seems fitting. read more

They have the worst Service. They pack their patients in like a life stock they assume people can wait in their waiting room for an hour and a half their equipment is extremely old they have no manners and they bill people as they choose assuming that the insurance will not send invoices and statements to the patient they deserve less than a star read more

My husband, daughter, and I were patients of Dr. Peñate for years before moving to Texas. Boy, do we miss her and her practice! Every one of the hygienists has a soft touch, Dr. Peñate does also, and is in addition very thorough in explaining every procedure, from a simple cavity filling to a root canal. My daughter had a bad accident as a toddler that affected her permanent teeth. When she turned 18 and had to leave her pediatric dentist, we went through four dentists before finding Dr. Peñate and her kind and patient staff. She is not an easy patient, and they made sure that her anxiety was soothed and her teeth were taken care of. We are all grateful. I highly recommend this practice. read more

She is the absolutely best! Compassionate and kind; her spirituality shines through. A good person: a great dentist. And, as a bonus, an animal lover. My 'lady' is Olga the hygienist. I will wait until she is available. All the staff are just super. People who have been so critical should verify that they did indeed go to this dentist. I do not believe what they said of the staff. This is no fake review, I value myself too much to stoop for such silliness. Thank you ladies. God bless. Yvonnecita read more

Many years ago I went to see this dentist Ada Penate because her office was very closed to my home. She did such a bad job in one of my molar teeth, that I spent a lot of money with another dentist to repair the botchery job this woman did. She graduated in Dominican Republic where universities graduate you in a rush and do not have good reputation. I reported her with the Department of Professional Regulation (DBPR) and I got a letter of harassment and intimidation from Greenberg & Traurig Attorneys representing her. She is a true Bully, unethical, unprofessional, by doing that kind of action against a patient. Until today , I feel extremely traumatized by this experience. I am glad we can review online these unethical doctors because in the past we did not have internet and websites like YELP. Buyer beware and check your doctors or anyone backgrounds before you get rip-off and get a traumatic and costly experience as a patient. read more

I have not been to the dentist in a while, and I picked Dr. Penate because of her reviews, and let me tell you she is great and her staff too. I have no complaints and highly recommend her. read more

I made an appointment 3 weeks ago to be the first patient to see the doctor at 10 a.m. this was my first time and I was very disappointed that they took another patient in front of me without being an emergency , by 11 a.m. I was still sitting in the chair I would hear the doctor Consulting the other patient by that time I took off my bib and told the girl in the front desk that I cannot wait any longer she said okay I left and never received an apology do not recommend this office very unprofessional read more

Today I went in for one of my yearly routine cleanings. I've been coming here for almost 10 years because I love the special attention from Dr Peñate and hygienist, Olgita. They make you feel very comfortable and at ease during the procedure. They treat you like family. I was kind of disappointed today when I found out that my regular hygienist of almost 10 years wasn't going to clean my pearls and that their AC was broken. So I sat and let today's replacement do her thing. She was nice, but not my Olgita. During my cleaning, the dentist came in and said hello and asked how my family and I were doing. That too me, made it all better . I know things happen and know that the AC will be fixed and that Olgita will be back. Therefore, I will overlook it all and keep my five stars rating. Bottom line.....THIS PLACE IS GREAT. Oh yea... Got no cavities either cheers all! read more

Let me just tell you how much I hate and dread going to the dentist. I am a chicken. The worst patient any dentist could have. Yet, Dr. Penate and her staff make you feel like you're at your best friend's hangout. They treat you with such care and love (yes love) that any apprehension you have about getting your teeth drilled is overshadowed by their TLC. Dr. Penate is a professional who makes it look easy. If you're looking for a dentist who is kind, gentle, not greedy and knows what she's doing, call Dr. Penate's office. You'll come out smiling :) read more

My family has been going to Dr. Penate for the last two years. She is gentle and kind and so is the rest of her experienced staff. My kids don't hate going to the dentist anymore! She has done a wide range of work on us, all good. She is not pushy and does not try to upsell you like most dentists do. read more

Dr. Peñate, Alina and the rest of the staff are God sent. I have NEVER been one to like going to the dentist but they make you feel like family. I'm always recommending everybody. She is extremely friendly and honest which is also hard to find in a dentist. I simply love them. Thank you for such incredible service ladies!! read more

Never have I run across a more rude front desk staff. Seriously needs training on how to treat others with kindness and consideration. Who trained you? read more

I would NOT recommend! No bedside manners whatsoever! Did not have a good experience.

Please if you care about yourself never go to this "Dentist". I have gone to two other offices this year and Penate's equipment looks like it's from the 80s. Aside from that everyone is extremely rude there and unprofessional, I needed to have an extraction done and Penate tried to convince me to go somewhere else to do it because she did not perform implants or surgery there and that extractions should only be done by professional (Unlike her obviously). I had my own X-rays and they still charged me $95 for telling me that the "Dentist" (Penate) "Did not need to perform procedure she didn't want to perform" cause she "didn't need to". Apparently she has already stolen enough money from unsuspecting victims. Seriously the over head lamp kept squeaking and sliding away every 4 seconds and they had to grab it and put it back in place, it was awkward and embarrassing. If you currently go to this "Dentist" you are either unaware of how other Dentists work in 2016 or you are a very brave masochist. You have been warned... Beware of the fake reviews below read more

Deceptive business practices!!! It doesn't matter that staff is nice if the business end is defective. I went for my insurance covered cleaning, which has a zero copay. After the cleaning, the hygienist insisted I let her rinse my mouth with an antibiotic wash. I said no 3 times, she insisted that "everyone who comes to this office must have it"; in the end, I gave in and let her do it. When I went to check out, I was asked for $40 for the non-insurance covered wash. I said the truth: "I wasn't told there was a cost to this, and she insisted I do it". The response was "I am sorry no one told you, but you must pay". As I'm honest (and dumb), since I did accept in the end that my mouth got the extra rinse, I paid. But the coercion and the cost bothered me, so the next day, I called and spoke very calmly to the business manager, Laura, without results. She basically stuck to "you agreed in the end, so you must pay; someone was supposed to have told you, it's your word against ours, and it really doesn't matter, as you got the service". In the end, she hung up on me. I talked to my insurance company, and I have grounds for a formal complaint. Coercion is not ethical business; and its price tag makes it robbery. read more