I had just gotten a car wash in Hannibal and was headed back to Quincy when my car's computer…read moreindicated that there was a problem with the engine that needed to be addressed as soon as possible. I was able to make it back to Quincy, even though I wasn't able to drive much faster than 60 m.p.h. due to the malfunction. I immediately drove to Shottenkirk Kia and explained what had happened. The service manager was very accommodating and worked me right in. The problem was fixed in under two hours and was covered 100% by the factory warranty. Keep in mind that my car is a 2018 Kia Optima with over 72,000 miles on it! Thank you, Kia of Quincy, for your excellent customer service. I am very grateful for your outstanding service team and loyalty to your customers! Sincerely, John R.

I never write reviews, good or bad. That's how poor I would rate my experience with the team there…read more I had been speaking with Emily Gower about putting in an order for a Sportage Hybrid. Between their $4,000 dealer markup over MSRP, which is just price gouging, and Emily never getting back to me until I finally called...it's just not worth the hassle. It should not be difficult to negotiate a vehicle, even in this constrained supply chain environment. It's unfortunate. I wanted to work with these folks.

Good quality work, great customer service, would recommend again, took three weeks but all good and…read morewell

Great local body shop in Quincy, IL. They recently replaced the rear bumper on my truck. I visited…read morea few different local area shops not wanting to spend a fortune and Bump Shop was the most reasonable and offered the most value. Nathan, the manager, was straight forward and easy to work with. My parts were ordered, arrived in a couple of days, and the work was completed quickly while I was at work. I hope I never need them again, but would go with The Bump Shop without hesitation.

They picked up my car from my home and returned it. Gotta love that service! My car, with two messy…read morekids, was an absolute disaster. It had not been professionally cleaned for as long as we have owned it. They did an excellent job, both on the big areas, and in the nooks and crannies. We had a large stain on the back seat from exploded markers which did not come out, though they said they tried extensively. Still, I was pleased with the service and would use it again.

My parent's car broke down in Quincy. My mother called Cane's Automotive and they were…read moreoutstanding. They quickly jumped into action and was able to get a tow truck out to my parents. Upon inspection of the vehicle at their station, they determined it was a easy fix. They had my parent's car out of there in way less time that we anticipated. The staff was extremely professional and helpful. I would highly recommend Cane's Automotive.

We reserved a 10 ft. truck and tow dolly here for a one way rental. They called to inform that the…read moreonly 10 ft. came back damaged and offered a 15 ft. if we pay the extra tax for it. Ok, we absorbed that. When we went to pick it up, they were slow as molasses in January. Took almost an hour to process paperwork. Wouldn't allow a walk around inspection prior to signing. They connected the dolly while we were in office doing paperwork and informed that all was ready to go with special emphasis that lights on dolly work fine. Our mistake for not verifying this. If Canes do auto repair like they rent trucks- be fearful. At this point, I wouldn't let a kid take a bike tire to be aired up- they might mess that up too. Got truck loaded and car on dolly, didn't even make it 10 miles and was informed that tail light on passenger side of dolly was out. Called 800 # after hours and was told where to take it for service. Had to stay in motel after only 2 hrs. down the road. Took the service people 6 hours to repair- bad wiring harness on truck as well as dolly. Got a very late start on second day of trip and ended up driving all night to destination, through heavy storms. Finally get there and start unloading and found that truck box had bad leak and soaked the mattress- unusable. Haven't checked for hidden water damage yet. Will see where this all ends up, but will inform family back home to spread the word not to do any business; U-Haul or auto repair, either one; with any of the LIARS at Canes Automotive. U-Haul home office didn't agree to compensate for motel so short into trip due to their JUNK equipment. Watch their agreements, they will sure charge you if over miles, late return, wrong return location, fuel level at return, and various one sided terms. Once you sign, it's oh well, good luck- unless you violate one of their terms. Have used Budget, Ryder, and Penske in past with no issues. Tried to save $50.00 with U-Haul, but they burned me. Will never rent from U-Haul ever again.

Salesman side seems to be great. Service side... had to take back a vehicle twice for similar…read moreproblems within a 100 miles of being fixed. Also had Service manager use a cuss word on the phone with me. I was being very calm and collective and service manager was not. Very unprofessional.

Bought a car from them outright, no financing when I moved here. 45 days later the AC was busted. I…read moretook it back and they pumped it full of Freon without fixing the problem. When it stopped working about a month after that, the warranty period was expired. Plus they never sent the title or registration, which I got to discover when I went to sell the car. A separate issue to be sure, but still adds a little to the shady-seeming car sales practices. People there are super nice but that's expected from sales.

Quick and thorough service. Best prices I could find for wheel bearing replacement. They were able…read moreto get me in within two days of calling for an appointment.

I am so thankful that I went to Performance Auto Center. I was stranded 3 hours from my destination…read morewhen my car needed a tow. I was taken to Performance and they were so quick to look at my car and honest about what needed to be done. The staff was kind and helpful with all of my requests and had me on the road as quickly as they could. I would recommend this shop to anyone!

I hit a huge buck last month and totaled my 2012 dodge ram. They did a great job matching the paint…read moreand it looks like it did as it did the day it came off the assembly line! Had it back within 10 days and that was taking it in on a Friday. Bryce did his best to work with my insurance company. Hopefully I never see them again tho, but they pleased me and that's not a very easy job in itself!

Not sure why the guy bothered to give me an estimate. Couldn't have been more determined to lose a…read morecustomer forever by denying any availability for fixing our vehicle issue. A total waste of time. Don't waste yours.

Very Professional, but relaxed atmosphere, Very Pleased & Satisfied with sales, service, &…read moreInstallation crew highly recommend.

I've delt with Prime Time on several occasions, all of which were good experiences. prices were…read morefair, help was knowledgeable. didn't sell me more than I needed just to make a dime