I just wanted to write an updated review because my last review was over four years ago. Yes, I am…read morestill coming to this dental office, because everybody here are very friendly and I've never had any issues. They always tried to see me the day of when I'm in pain and are so nice about it. The appointments are quick and both the dental assistances and dentists are gentle when cleaning teeth. Both dentists are great so it doesn't matter who you see! There's parking in the back lot or street parking right in front. I went for an appointment recently and they screen each patient and check their temperatures. They wear face shields during the procedures fo protect themselves, which is important since they do not want to get sick. I saw all the staff members (not just the front desk person) clean surfaces, door handles, thermometers, etc. after each patient.

I am glad that Dorchester Dental has opened and the BEST move I could have ever made was switching…read moreto Dr. Vo as my dentist. I had 3-4 other dentists around Boston to Quincy and you will be glad you decided to choose this establishment. From the front desk, the space is very clean, modern, warm and inviting. The staff is amazing, very very friendly, knowledgable and I can see how well they do with children, so the kiddos are in great hands and made very comfy. I had an issue with sensitive teeth out of nowhere and they made time to address my concerns right away. Not only during the routine cleanings and or need for fillings, Dr. V does an amazing job taking the time to explain everything to you so you can better understand your symptoms. You have not been to a good dentist, until you've tried Dorchester Dental. I'd put my money on that hands down. I don't think I would be able to find a better place to entrust my teeth to! Other Dentist officers from Harvard Vanguard to Gentle Dental and a few other private practices I've been to just rush you in and out and to be honest have had many half a**ed work done that I had to come back to get redone (multiple times). Dorchester Dental is so refreshing. I would even come here to hangout because the people here are so inviting and friendly. Best of luck and I'll see you guys for my next appointment!

She does not return calls, has no emergency number to call, and her staff is unprofessional, rude,…read moreand uncaring.

I love supporting black owned businesses and this dentist is incredible! The staff is so warm,…read moreknowledgeable, and efficient! Dr. Cummins is so thoughtful and approachable and truly seems to love her job. I love coming here. Plus, they play great music in the waiting room.

Lady at front desk is terrible and liar. Cannot be trusted, discriminating and taking too much…read more"responsibility" in hands. I spoke on my bad experience prior and they took the reviews down, now they lie on past patient(s) who they don't want to service. Front desk receptionist lady is unfit to work for the practice. She wants to control the office. I would not recommend at all honest. Seems like she doesn't want certain people serviced, I told her this on the phone and she laughs at me. Absolutely terrible with no accountability. Working customer service at reception desk.

So this is my second time at this dental office. The professionalism is severely lacking…read more The 1st time I came I waited a while before I was taken in by the receptionist because she was on a personal call. My appointment was fine. Got a cleaning done. I was scheduled another app to replace a filling. I get here and she says she doesnt know if I can be seen. Their computers been down all day. Raises the question to why am I here? Sat for 20 mins to find out I'm not being seen. During this time other patients came in and was told the same. I asked them why arent they calling patients and rescheduling before they get here

Both the Dr. and his wife are horrible dentists…read more They advised my elderly father to get all his teeth extracted in one appointment (~5) and he ended up fainting a few hours after he got home. My mother also went to get a basic tooth removal and they left a bit of the root there. She had to come back a few jours later to get the rest removed. It was very obvious so I don't understand I they missed the chip. A few years ago I went to get a cavity redone and it fell out within one week. Had to go back and get it filled again. They also gave me a numbing ointment every time I went to get my teeth cleaned. I don't know if it was supposed to make me comfortable or to cover up their messy work. They get a lot of passive immigrant patients and I honestly think these doctors take advantage of them. I don't know why I put up with this place for so long. Went as far as I could after getting to my senses in my late teens (a few years ago).

I have been going to Robert R. Perry Jr., MDMD PC office for years. Their staff is wonderful! I…read morealways have great experience with them, very professional staff. Amanda and Sylvia they both are wonderful. I highly recommended their office.

I love Dr. Perry and his staff! Very professional…read more There had been a few mishaps I had with the receptionist regarding claims, etc. but the dental service here is great. I started going to Dr. Perry way back in the early 2000 for my extractions. Ever since.. I've never gone anywhere else even though I moved to Waltham. I had my fillings last week and it was so smooth and he makes it painless, either that or I have a high tolerant for pain. It's a bit hard to make later appointments for me sometimes.

I have had composite fillings on my front teeth for over 25 years. They became very discolored. I…read moreasked a few dentists if they could redo them & they all said no. People were telling me how awful they looked. I went to Sparkle & Dr. Taylor, who's the best, said that she could do it. I was seriously disgusted with my teeth that I would cry. She spent over two hours on my teeth & now I'm crying tears of joy! She is amazing & an artist with teeth!

Had an appointment in the late summer--after the hygienist cleaned my teeth she said that the…read moredentist just ~wasn't there~ and that he probably went to get lunch...she said that my teeth look fine to her. Then as I was leaving the person at the front desk asked me when I would be coming back (so that the dentist could actually see me.) No one was apologetic at all. Knowing that I may not be coming back, I said I would need to think about it. Several months later I get a text notification from them to confirm my appointment for March 25 (which I never scheduled.) Had to call to cancel and appointment that I never even made. Overall, just a weird time.

Been going to this woman since I was born, and now I've finished undergrad. A really great dentist…read moreand always tells you what she's doing!

I've had the same dentist since I was 6 years old. Dr. Christos Koumoutseas was my dentist since…read morehis days at a small clinic a bit further down Massachusetts, and we followed him here when he opened his own office. It's small but clean, and he's very good to the vietnamese community of Dorchester--always interacting with his patients both young and old, and never letting the language barrier hold him back. He employs a bilingual staff for this reason. He's got a terrible memory in that he always expects to see a chatty 6 year old bambling into his office when I make an appointment. Beyond the fond memories, he is completely professional and the place is friendly and immaculate.

Had the same dentist (Dr. Christos) ever since I was a young child. He is great and all but I'm…read moregoing to have to give this place a two star review based on his other employees. Now, I'm not sure of her name (just know that she's an Asian dentist) doesn't really pay attention to her patients while working on their teeth. From my personal perspective while I was have having my teeth cleaned, she seemed a bit off, and was more into gossiping with her collegue and talking rather than checking into her patients to see if they're doing well, what not. Ironically however because she wasn't paying attention, she accidentally hit one of my gums while cleaning thus making it bleed. I was very upset and not at all satisfied. This place once made me excited every time I had an appointment but I'm not sure if that excitement would stay with me for very long.

i started having dr masse some time ago, and when i went back to afforable dental i had an appt…read more with him. When I got there, I was told he had retired and they gave me another dentist. The otaher dentistl was not that bad, but I preferred Dr. Masse , I never had any problems with him and he was excellent. To make a long story short, I would prefer to go back to him and would have no problem going to Dorchester, so reently reached out to him and hoprefully will get him back, I feel lost without him. He was kind, considerate, and did excellent work on my mouth. Keeping my fingers crossed. Larry L

Dr Masse was by far the best dentist ever! He did so much work for me in the past. I wish I could…read morego back to him. Does he still practice? I would travel just to go have him do my dental work again. Friendly, professional, did the best work what was right for the patient.

I Would Not Recommend due to Extremely Poor Communication…read more After my initial X-ray visit, I was told the doctor would contact me virtually to review the results since I'm not local. When I didn't receive a call, I followed up and spoke with Miranda and the experience was incredibly frustrating. She was extremely difficult. Instead of helping, she was combative and dismissive. We went back and forth on the phone for about seven minutes over a simple request: arranging the follow-up call I had already been told to expect. I had to ask multiple times before she finally agreed to have the doctor call me directly. When I asked when I could expect the call, she told me the doctor is "busy all day, every day" and couldn't provide even a general timeframe. That response was unprofessional and unnecessary. I completely understand that doctors are busy but basic communication and courtesy should still apply. This interaction made an already stressful situation worse. I hope management addresses how patients are spoken to, because no one should have to push this hard just to receive follow-up.

My appointment with Dr. Pham was exceptional. She really took the time to explain my oral health…read morecare very diligently with each section and tooth of concern. Dr. Pham cares about your overall health and wellbeing, she even arranged extra time to sit with me and chat about other issues related to sleep and breathing (all important to oral health). Overall my experiences at Dental1 have been great, the office is so cozy with a welcoming and helpful staff. I always look forward to coming for my appointments. I've also grown an affinity with watching home renovation shows now because it was always on the screens when I'm in the dental chair.