It is imperative that I start with the following statement, "Never once did this difficult and…read morepainful process seem transactional." After researching and meeting with other funeral homes in the area, I was convinced that God divinely orchestrated our selection of Briscoe-Tonic. Passion is clearly the driving force behind these operations. The naturally harmonious interior design of the establishment offers peace, tranquility, functionality, and adaptability.
Atlantis, Ed, Derrick, and Sherice came alongside us as if our mother/auntie was a part of their lineage too! From our first conversation with Atlantis, we knew this was the funeral home for us. The staff instantly became a part of our family; we felt seen, heard, respected, and loved. Every interaction was hospitable, authentic, and meaningful. We were confident that we could entrust them with the funeral arrangements and services of our mother/auntie. From start to finish, the staff ensured that our requests were implemented with love, class, excellence, and perfection.
Atlantis' coordination was exceptional. He was patient and attentive, allowing us the time and space to make the best decisions for our family without unnecessary pressure and cost. Atlantis' guidance eased our stress and ensured that we stayed a united front as we planned. His personality was infectious, allowing us to experience joy in his presence. He promised us that our loved one would be honored and memorialized in the most beautiful way. Atlantis delivered!
Together, Ed and Derrick acted as our pillars of faith, reminding us of God's love, favor, and grace every step of the way. We even shared laughs together, as we collectively remembered all the good times we enjoyed with those that we have loss over the years. In a selfless act, Ed voluntarily shifted his schedule to ensure that he would be with us on the day of the funeral service. Not only did Ed hold our hands, but he also held our hearts.
Derrick's oversight of the program enabled us to shift our minds to the memory of our beloved. His attention to detail, calming spirit, and warm smile removed all anxiety. Our focus was on our family, Derrick's focus was not only on the operation, but, also on each of us, and our guests; even those joining us by way of live stream! Many shared that the quality of the video made them feel as if they were right there with us at Briscoe-Tonic Funeral Home.
The thoughtfulness of Sherice was present throughout the time we spent at Briscoe-Tonic; culminating in the presentation of personal bouquets that she made for the daughter and granddaughters of our departed using the flowers gifted to our family. There were many unexpected special touches throughout the service.
As you can see, we received the highest level of service and personalized care at Briscoe-Tonic Funeral Home. Therefore, they have our strongest recommendation and praise for a job well done! There is simply not enough space to express our gratitude, admiration, and appreciation for our new family at Briscoe-Tonic Funeral Home. Truly impressive!