Freeman Funeral Services was there when I needed them the most. The two gentlemen that arrived to pick my mom up on the night of her passing were extremely professional and handled her with care. When it was time for me to sit down with Ms. Glenda she took her time, answered all of my questions and was extremely helpful to me as this was my first time being in this situation. Highly recommend!!! read more

The family of our loved one is pleased! My first in- person meeting was as expected; Reviewing the packages, making selections; Type of service, date/time, casket, casket spray, payment timeline, scheduling for clothing drop-off and viewing. While I posed many questions, I received answers. I was made aware of what to expect due to the health condition of my loved one. I honored the timeline accordingly and ensured our play list was provided to allow ample time to coordinate. Submission of his clothing and meeting Damian who assured me the fit will work. Issuance of payment was as agreed and I was previously contacted of the arrival of the death certificate. The viewing was on time and our LO body exceeded our expectation. The Limo driver arrived prior to our agreed upon time & advised of his presence only - There was no rush just letting his presence known. The family was greeted upon arrival and escorted to the Chapel and we maintained to timing schedule. The compassion of each person our family engaged with was the perfect experience. Ms. Glenda - Thank you for your upfront knowledge you shared and providing resources, Ms. DaZha - Your customer service traits are beyond exemplary and I am grateful (Text messages, timely responses, calls answered, hugs and more-so being the listener), Cherise - Although behind the scene, you were truly on point with our play list and adapted to our requested change immediately, Damian - You made his clothing look perfect!. There were others I do not recall by name however we were treated as royalty: Politeness, Sympathetic, Patient- "YES", I recommend Freeman Funeral Services P.A. Ms. Glenda and her staff were beyond superb and I'm sorry for previous experiences that I read prior but took a chance and happy I did. read more

The owner, Glenda is VERY unprofessional! Let's start there. I would NOT recommend this funeral home. Glenda is very ghetto, insensitive and outright unprofessional. I wish I would have done my research or at least seen the other reviews before I used this funeral home. The reviews are 100% true! Clearly if over a dozen different people are having the same encounters/negative experiences than something is up. I had to find this out the hard way, so made sure to write my review. Hopefully, I can save someone. The final straw was my mother's finally viewing (day before the service). Glenda had an attitude because she did a rush makeup job and we asked her to clean it up. She said to a grieving family "yall all up in her face" when I thought that was the point of the final viewing. She did not want to do her job AT ALL & blamed my mother's condition to why she couldn't do her job, when they were supposed to be the professionals right? I guess not. She just wanted us to come, look & leave w/o any comment at all. If you are looking for professionals or if your loved one has any time of scarring, had a breathing tube/trach or any residual damage that can be seen from their time of death please save yourself some time & LOOK ELSEWHERE! She will take your money but then have excuses to why they couldn't do their job. Then had the nerve to set up their Facebook live stream during my mother's viewing/service without our family's consent; complete invasion of privacy and again, UNPROFESSIONAL! Don't say I didn't warn You! read more

Shalom, To the Freeman establishment! We would like to thank you and your staff for an excellent home going for our daughter Erica Channel Goring!!!! You did a wonderful job with all of her arrangements! We are well pleased from start to finish!!! And would recommend your services! So again thank you so so much for the care and kindness of everyone on your staff!!! And Ms, Glenda M. Freeman you are so loved by us!!!! Mr./Mrs, Chavis S Post Review read more

I want to take this opportunity to thank Freeman's Celebration Service Center for the amazing job they did on my beloved one. He looked so good lying there that it almost appeared like he was just sleeping. Everything was on point I saw no flaws whatsoever. The staff was outstanding, they were professional, polite, sympathetic and knowledgeable about the business. I made an unusual request, and I was accommodated. Much appreciated!!! K Little read more

I would like to thank Freeman funeral service for the excellent job they did on my father. The staff were very nice and respectful. From the Hyman Family read more

The funeral home is ghetto. One of the staff members would not give the deceased Aunt an obituary. Also Andre or Anthony (I can't remember the Older Man's name) got smart with the deceased Mom. Also it sup to been a private funeral they didn't use code words. They let anybody come in. The make up was horrible. This is a messy place that's only about money. I was being cheap so I picked this place. God is watching he knows what I'm taking about. The owner Boss the staff around and is very messy. The rest of the staff just there to do their job. Owner treats them any kind of way. read more

Freeman Funeral Services were impeccable! She (Glenda) and her staff exceeded my expectations! Her staff exhibited a spirit of excellence and professionalism unimaginable at one of our lowest points in our lives. Our Sprinter Driver Sylvester was absolutely excellent. The Best! The Highest Standards of Integrity! A Ray of Sunshine on our darkest day! My Nephew looked soooo good.... He had been sick a very long time. His body was in very bad shape to say the least. He looked like he had nevah been sick a day in his life! Our Family is eternally grateful to Freeman Funeral Services for providing superb services and accommodations as well at their Freeman Celebration Center! Amazing staff! I just can't thank them enough for lasting memories! I'm still in aw.... They are HIGHLY recommended! I am forever grateful! Robin Boone-McNair and The Boone Family of Robert Boone lll read more

Freeman's were exceptionally professional and showed empathy for me and my siblings in the time of one of the hardest things we had to do which was lay our mom to rest. From the first meeting Ms. Glenda made us feel like family and explained every detail with ease.The day before the service I didn't want to view my mom and Ms. Glenda came out to my car and grabbed my hand and ensured I'll be ok and that my mom looks beautiful she proceeded to inform me how happy and joyful my siblings were viewing her, so I went in to view her and that was the best decision I've made because she looked so peaceful and amazing,My mom looked so beautiful for her service and anything was perfect, professional and on time. read more

If there were negative stars, I would have chosen that option. Even 3 years later, I am appalled by the treatment we received from Glenda Freeman. She was unprofessional, uncaring, and just plain rude. She threatened to hold my Aunt's body hostage for payment that had not been requested yet and caused undue stress in getting the payment to her stating that she was leaving in 20 minutes, which was 25 minutes before she told what the final cost would be. She stated that she "didn't care if the body made the flight or not" when asked how we should facilitate making payment within her short and unreasonable time frame. She also yelled at my Aunt and told her that she would not accept her check because she "didn't know her." There were many more grievances that occurred during this sensitive time. I am hoping that they are no longer in business but if they are, save yourself the added anguish and go elsewhere! read more

There's no need to give a rating beyond one star (Yelp doesn't permit an all greyed-out rating) as this place doesn't deserve any praise of any kind. This place is down right DESPICABLE. I've never experienced such an unprofessional and deceitful vendor in my life. I have them listed in my phone as "GHETTO FUNERAL HOME." The people here clearly never took a business course, let alone understand the definition of words learned in grade school. One can not hold a decent conversation with them as they seem to be "challenged" when it comes to the English language. These people know nothing about helping to make the death of your loved one a smooth transition. In fact, they speak to the very opposite! Unless one is okay with settling for a company that clearly was formed simply because it appeared to be a "good way to make money" and not because they genuinely have a desire to help people, by all means, enter at your own risk, but, if you're looking for an actual PROFESSIONAL BUSINESS, ran by PROFESSIONAL PEOPLE, cross county lines because this isn't it! read more

I would like to take this time to commend the the gentleman from King funeral home that assisted Freeman funeral service at the time of need. I can't express my gratitude as they have presented themselves with style and grace! Good Job Freeman Funeral Gentlemen Of Md and Ms. Johnson(Licensed Director) Of King Funeral Home! I now have closure as the my love one has left one us with a dignified welcoming home service. When I am here to tell you this Lady (King) and Gentleman (Freeman) showed out, as they marched with a crowning and dignified closing of services with a motorcade to cemetery. Must say I was impressed! Keep up the good, as you strive to grow older and be successful May the lord continue to bless you all and our brown family. read more

Freeman Funeral Services - Very gentleman - Funeral Services & Cemeteries Near Me - Clinton, Maryland

Everything was great until the returning of personal items were disregarded. My mother was cremated. Her clothing and accessories were requested to be returned in 4 different conversations with the owner Glenda Freeman. My mom wore a beautiful purple/lavender dress and jacket combination with a very nice sweater for the service. When those items were asked for the owner explained to her husband the request was not received in time. She was cremated! I spoke with the owner on several different days explaining the importance of receiving the items back. I'm sure she was not cremated in her clothing that is inconceivable. Robbing the decease is incomprehensible but people will do anything. You put your trust in them to do right by the grieving family. Their integrity to carry out a simple task was over looked or stolen. So it doesn't matter to me how nice the service was, it's the cherished items that I no longer have that they receive a score rating of 1. The owner has not responded to me as of yet. My mom was cremated on December 8, 2023. Depressing! read more

I entrusted Freeman Funeral Home to take care of my sisters services on December 9, 2022. Glenda and her staff did an OUTSTANDING job. My sister looked absolutely beautiful and there were many compliments from my family and friends. The staff was always patient, professional and kind to me and my family during our interactions. I highly recommend Freeman Funeral Services. read more

If you don't mind being treated like a paycheck and having the hearse breakdown during one of the most difficult moments of your life, then by all means....this place is for you. I think the staff can use some refresher courses on empathy and customer service. It's all business and you are definitely not going to be allowed to take your time to make these very difficult decisions. **I will say, the staff who prepares the body for the funeral service does amazing work ....Job well done!!!** read more

They get one star only because that's the lowest ranking possible. I observed two white hearses bearing the Freeman name travelling southbound on Rt 5 being driven aggressively. The lead car had flashing yellow and white lights in its grill. The lead hearse was tailgating me with those lights flashing in my rear view. When they were able to pass me they went by an accelerated to speeds over 70 miles an hour in a 55 meh zone. They exited on Coventry Way. Because of my concern about the unsafe driving, I contacted owner Glenda Freeman and was very disappointed in her response. She had already spoken with the drivers. She explained that they were late for a funeral and that family members were waiting etc. I tried to point out to her that being late for a business appointment did not constitute an emergency, that hearses are not emergency vehicles and are required to obey all traffic laws, that if one of her vehicles was involved in an accident, there would have been a real problem with the bereaved family. I would also have pointed out that the way she conducted herself on the phone was "heated, unprofessional an insensitive." Which was also the finding of the State Board of Morticians and Funeral Directors in a consent order back in 2010. As soon as I started to speak she interrupted me and began talking over me. When I pointed that out to her and politely asked her, please, don't interrupt, She hung up on me. In 2010 the State Board found that Glenda Freeman had mishandled human remains, effectively held a corpse for ransom during the bereavement of a family over payment which had already been guaranteed by an insurance company. During the viewing of deceased invaded the privacy of the family by continuing to demand payment. Glenda Freeman made numerous harassing phone calls to the daughter of the deceased demanding payment as she was enroute to her mother's funeral . Glenda is an admitted liar. She failed to disclose disciplinary action taken against her by the DC Board of Morticians. (Stay tuned for details on that case.) Then there was the almost laughable incident in which a routine inspection by the State Board resulted in a Marx brothers-like farce of switching bodies and caskets and a fleeing hearse with the inspector in hot pursuit. All of what is written here has been acknowledged as true with her signature by Glenda Freeman in a consent decree dated 11/23/10. Glenda had her license suspended and was fined $1,000 and required to take and pass an ethics course. Unethical Funeral Homes are a disgrace and a blight in society. Grief and bereavement are not things to be taken advantage of. Because she hung up on me repeatedly, I called her back several times. At one point she accused me of threatening her and told me that the cops were coming to deal with me. And sure enough a short time later I get a call from a PG county officer who had responded. So because of a telephone complaint Glenda Freeman abused the counties emergency services. Summoned a police officer over an unfriendly telephone call. It's regrettable for the person who may have had an actual emergency and had to wait while this officer changed a babies diaper. read more

I didn't know what to expect as this was my first time selecting a funeral home...and I had to do it at 3:00 AM in the morning following the death of my husband. It was perfect for my family - just the right size, at the right price, and close to home. Ms. Freeman carefully guided us through the process and made no high pressure tactics to up sale to us. Having the viewing, service, and repast all in one location with audio-visuals, and a Memorial blanket added for free made the day truly a celebration of my husband's life. The only negative was a minor mix up with the time that was quickly corrected. Thank you, Freeman's. read more

I would never recommend this place to anyone. The Staff were unprofessional and seem to not have any empathy for their clients. No one seem to be on the same page, when it came to the point of taking care of business and a death certificate was needed we pretty much got the run around. This is a Black owned business that I'm ashamed to say that I would not recommend. read more

I entered into a contract with Freeman based on the recommendation of the Pastor. I thought that if a company comes highly recommended from the leader of a Church what could go wrong? I have never dealt with an owner that was so cold hearted in my life. The only thing that mattered was the money. I receive a phone call 4 hours before the private viewing and I'm being told: "There is a church service that night so we want to move your viewing an hour away." After refusing to agree to the change I was met with an attitude and told "fine, but you'd better not be late because we aren't staying one minute past your allotted time." The day of the funeral were also met with more problems. My wife was ready to curse Ms. Freeman out in the church. Then when it came time to pick up the death certificates that were ordered through Freeman, I get told by the office manager: "You need to get here before noon, because I have Christmas shopping to do." Correct me if I'm wrong, but what are office hours for again? I advise any and everyone to avoid this business at all costs. I would never in a million years gone with this company had I known what I know now. read more

This place is not worth a rating! Glenda Freeman is unprofessional, incompetent, and down right rude. When you come highly recommended then you should live up to your recommendation. My experience has been nothing but a disaster from the start. The office is dated and depressing. Glenda Freeman is completely unprofessional. She tries to multi task but fails miserably. You should never have three phone calls going, texting, emailing and customers in your office trying to conduct business. People come to you to plan a home-going for their love ones and to do it in a manner in which the process is made a little easier considering the circumstance. With you I am saddened to say my experience was made a lot harder than I feel it should have been. When you are grieving the lost of your family who needs these shenanigans. She tells you one thing then tells you another. She promises that things will happen on one day all for that day to come and go without a word from her. If her memory is slipping then she should try writing things down or keeping a log of what she has promised and to whom. Utterly disappointed and unsatisfied. I would not recommend her to assist in your gold fish funeral. read more